Best Air Duct Cleaning in Nashville TN

Never called after providing contact number.

We use Lee Company and twice a year they check Heating/AC and out electrical. This is a straight forward company with honest service personnel. I also like very much receiving a military discount when we need work to be done.

They call ahead, put covers on shoes for entering the house, review everything, take photos, and explain everything as detailed as you would like. Even when work is required or they find something they don't do a hard sell. They may say this has to be done or they may say you might want to schedule this as this should be done every say 5 years for duct cleaning. Then they can give you the price and you can decide on the scheduling.

Taking pics of my A/C  or him standing next to the unit would do little to aid this review. The proof is in the satisfaction. We are totally satisfied.

I used Coolray for the first time Saturday, Joseph F came to service my heat/air pump. He was on time, explained everything in detail and even changed out my vent return free of charge! He was neat and very professional, I will request him every time. Joseph is a home grown young gentleman with skill and manners! I was very pleased with my service and signed up for regular maintenance on my unit!
Melissa Rose, Franklin, Tn

Excellent service and ability to get the job done. I would highly recommend Lee company!

Repaired a small water leak from the crawl space. Charged $333 ($299 w/mil discount). I'll need to do some research on whether this is a normal charge. Technician was professional. Was seen promptly the day after I called.

I can't really say how their work was because the technician never called me to schedule an appointment, even after two attempts on my part.

It was the middle of the work week when our upstairs HVAC system went out. My wife and I wanted a reputable company to come by and access the problem so we chose Lee Company. The tech arrived and checked the unit. I was informed that the compressor was broken and that the coils were rusted  out. He advised me that the unit will need to be replaced. The new unit would cost between $8000 to $12000. I paid the assessment fee. The tech advised that he would have a finance specialist to come by the next day. Instead of having the finance person come by we had a second opinion from someone else. During their assessment they found that the compressor and the coils were fine. He advised my wife and myself what the issue was. It was the start compacitor. He had the part needed in his truck, replaced it, fixed it and had our HVAC back working in no time. I'm disappointed in Lee Company's representative being untrustworthy and preying on folks in the community during these trying times. Lee Company gets a 0 star rating in my book!!

We are a long term customer of Lee Company.
We have spent thousands of dollars with them. New AC unit, water pump, service fees, etc.
We recently called them because we are interested in connecting our emergency generator to the house.
To come and give us an estimate they charge us a $75 dispatch fee
When I tell them I don't think I should pay that for them giving me an estimate, they say that for small jobs this is the policy. That if a project manager had come we would not have to pay that fee. The thing is that they are the ones who decide who to send.
On top of all that,  it turned out this is a 4K job and a project manager has to come and give the exact estimate. When I say, so now that this is a big job with a project manager, can you please wave the dispatch fee. They say they can't do that
This is a racket.
I am done with this company

I learned a valuable lesson today. I scheduled an estimate to have a few new outdoor receptacles put in. When booking the appointment, they make you agree to a Service Call charge - even for a quote.  Assuming their quote would be in line with other quotes I was getting, I agreed.

This should have been the first warning sign.  

When the tech got there, he was polite.  However, his estimate was way higher than others I've received. In addition, other electricians provided different installation options which will save me a considerable amount of money than the way they wanted to do the installation.

When I commented on how high the estimate was, he magically dropped the price a bit - but not that much.  He told me he has to quote a certain way and has no control over it.  This might be so the techs can't charge what the service should be and instead charge what the company wants.

So it appears their business model is to charge people to come give an estimate that is way too high so they don't have to do the work and still pocket the service call fee.  

Nice racket.

Update.... Lee Company made right the issue and reimbursed me half of the amount for initial labor cost. The Bellevue locations manager, Jamie, was professional, kind and thorough. Considering all that has transpired I will be cancelling my monthly home maintenance but wanted to make known... they did make it right.

Had 10 yr. parts and labor warranty on my AC.  Tech diagnosed fix that cost me over $800 (out of pocket) mostly freon cost that was'nt covered by warranty.  This did not fix my unit.  Tech had to come back same day to fix problem that was fully covered by my warranty (parts and labor).  A Maynard tech tried a similar tactic on my daughters' AC ($1800) fix, large part, freon.  I advised her to get a second opinion with another company, saved her a ton of money.