Best Window Repair in Nashville TN

Called C&S on Tue afternoon with a non cooling AC unit , they had me fixed up first thing Wed morning. Very professional , prompt and less expensive than anyone i found.
Thanks C&S , i will call again.

My AC went out on the hottest day in June on a Saturday. I wasn't sure if it was my ac or just the heat outside causing the AC to lag. I slept/didn't sleep Saturday night in the heat then Sunday morning called Lee Co who was recommended by my neighbor. Maria was very nice and got a tech out on Sunday (they really are open 24/7) about 4 hours after my call. Marcellous came out and solved the problem, low on refrigerant, and got me enrolled in the membership for continued service for the year plus I got the discounts same day!! Plus, I'm having Marcellous come back out to install a zone system(I'm in a 2 story condo with 1 unit). I am thrilled with my decision to call Lee Company!!

Never called after providing contact number.

We use Lee Company and twice a year they check Heating/AC and out electrical. This is a straight forward company with honest service personnel. I also like very much receiving a military discount when we need work to be done.

They call ahead, put covers on shoes for entering the house, review everything, take photos, and explain everything as detailed as you would like. Even when work is required or they find something they don't do a hard sell. They may say this has to be done or they may say you might want to schedule this as this should be done every say 5 years for duct cleaning. Then they can give you the price and you can decide on the scheduling.

Taking pics of my A/C  or him standing next to the unit would do little to aid this review. The proof is in the satisfaction. We are totally satisfied.

They were able to schedule us right away. Once the tech arrived and assessed the problem with our AC units, he serviced them and had another tech deliver the part he needed to finish the job. He spent all day making sure the problem was fixed and was still very gracious as he wrote up our paperwork and explained the service agreements.

Vince was on time and very efficient. He was very kind and I recommend Lee Company to everyone.

We Recently had Lee Company out to fix a plumbing issue. We were told it would cost $49 to come out and check to see what the problem was. We were told by the technician what the repair would cost, ($488).  The technician was hard selling their maintenance program, which I declined several times. He was there 2 1/2 hours and said the problem was fixed. One week later we had the same problem. We called and they couldn't give us a time when they could come out, just sometime that day. No priority given to a repeat customer with the same problem 1 week later. They came out and tried to charge us $250 to check what the problem was!!! When we said we'd call the office they said they'd wave that fee this time. They don't warranty their work!!! they wanted $350 to pull the toilet and replace the wax ring!!! They then said we needed to replace all out plumbing underground. They are thieves and I feel bad for the next person they try to take advantage of.

We are a long term customer of Lee Company.
We have spent thousands of dollars with them. New AC unit, water pump, service fees, etc.
We recently called them because we are interested in connecting our emergency generator to the house.
To come and give us an estimate they charge us a $75 dispatch fee
When I tell them I don't think I should pay that for them giving me an estimate, they say that for small jobs this is the policy. That if a project manager had come we would not have to pay that fee. The thing is that they are the ones who decide who to send.
On top of all that,  it turned out this is a 4K job and a project manager has to come and give the exact estimate. When I say, so now that this is a big job with a project manager, can you please wave the dispatch fee. They say they can't do that
This is a racket.
I am done with this company

Worked with Lee Company to add an outdoor junction box and an outdoor outlet to my house.  They came out looked at what I wanted.  Quoted me a price.  Told me when someone would be out.  They were there on time, got the work done quickly and without disturbing anything I had going on at home.  They were done quickly, they did not have to even turn off the power!  Everything looked perfect, very professional polite people.  I would use them to do work at my house again.

We started using Lee Company in the late 1990's but I am done. We have had a few issues over the last 2-3 yrs but most recently they were a no show for our fall/winter maintenance appointment for the second time. This also happened last year but I excused it being 2020/Covid. Last week my time block was 10-12 and at 11 the office called to say they were running behind and it might be a few minutes past 12 before they arrive. She told me a technician would reach out. No one did. We have the maintenance plan and a priority line to call but I repeatedly called only to be on indefinite hold. I eventually requested a call back and after finally speaking to someone around 2:30, the lady said I would be next on the schedule and again a tech would reach out. After waiting all day, no one bothered to show up or call. I emailed Lee Company that night, no reply. I called the office again 2 days later to make sure my maintenance plan is cancelled and requested to speak to a manager...still waiting. Lee company has become unreliable and inconsiderate of their customers time. We also have work/life commitments. Unprofessional on every level.