Best Sewer Services in Nashville TN
Our tub faucet was leaking, so after viewing a YouTube video - I decided to take on the task of replacing the cartridge.
Well.... Turns out we had an old Stanadyne which no longer exists. I couldn't get the cartridge out ( it was the original from 30+yrs ago lol) to find a model # to see if something interchangeable was available.
We called around 2pm on a Saturday and got put on standby. Steven arrived around 7 and was so polite, professional, upbeat and friendly! The dogs loved him, he explained our options and didn't try to force any solutions.
He got the cartridge out, had one that fit and now our faucet functions like new!
Thank you for being available to show up on Saturday night, thank you for having such wonderful staff! Would happily recommend Hiller to anyone!
Well.... Turns out we had an old Stanadyne which no longer exists. I couldn't get the cartridge out ( it was the original from 30+yrs ago lol) to find a model # to see if something interchangeable was available.
We called around 2pm on a Saturday and got put on standby. Steven arrived around 7 and was so polite, professional, upbeat and friendly! The dogs loved him, he explained our options and didn't try to force any solutions.
He got the cartridge out, had one that fit and now our faucet functions like new!
Thank you for being available to show up on Saturday night, thank you for having such wonderful staff! Would happily recommend Hiller to anyone!
1617 Hwy 31 W, Goodlettsville, TN 37072
Great service, repairs done exactly as requested! HVAC specialist took pictures and videos before and after repairs. I find that to be very helpful. Highly recommended!
5237 Nashville Rd, Ste 6, Bowling Green, KY 42101
Service scheduling was not only quick (they even had same day available) but flexible. The scheduling window was narrow -- they did not make me block out a 12 hour window during which they might arrive, but booked and arrived within a 30-minute window.
Technician was clean, friendly, personable, and efficient. Work was quick and well done. Happy with the service, they will be my first choice for future electrical work.
Technician was clean, friendly, personable, and efficient. Work was quick and well done. Happy with the service, they will be my first choice for future electrical work.
1836 Memorial Dr, Clarksville, TN 37043
I sat on this review for a bit to ensure I had my final thoughts.
I used Coolray for plumbing and electrical issues. They wouldn't give me a quote by phone or online for basic services (even a ballpark), instead insisting on looking first. To look (for plumbing) they had to get things taken apart ensuring you're pretty much going to go ahead and pay whatever to resolve the issue. We initially called for one plumbing issue, they fixed it (for a steep price) and the plumber was friendly. Said plumber also took a look at another issue I had as I mentioned it off-hand, and said it was fixed but it resumed to its completely broken ways as soon as he left. Can't complain too much there as he didn't charge and thought he had resolved it (plus noone else has been able to fix this issue either). To get a price that wasn't as bonkers high he encouraged us to join their Customer Care loyalty group (for a price). I did. It was still really high, but I was never billed for that customer care thing so I'm assuming it was lost somewhere along the way.
Called Coolray again for electrical issues. Had been working with another local electrician who were at the moment not responsive. Coolray was super responsive and out quickly. They fixed part of what we paid them to fix, but there was some misunderstanding. We pointed out a light that was arcing and causing issues. Both lights behind a panel needed replacing as wiring for both switches was frayed. They only replaced one of these two switches, which means they took the panel off, saw the fraying, and only replaced one of them. I realized this was so when I got home and turned on the assumed fix light only to see flickering and hear a pop. Called Coolray to see if they could fix this issue which we thought we'd already paid for, and they said they had only charged us for one of the two switches and quoted us a remarkably high price to come out (including a service fee for making the drive at all) and fix the additional switch. We went with another electrician for half the price.
So--solid work for the most part if some miscommunication, high even for the market area.
I used Coolray for plumbing and electrical issues. They wouldn't give me a quote by phone or online for basic services (even a ballpark), instead insisting on looking first. To look (for plumbing) they had to get things taken apart ensuring you're pretty much going to go ahead and pay whatever to resolve the issue. We initially called for one plumbing issue, they fixed it (for a steep price) and the plumber was friendly. Said plumber also took a look at another issue I had as I mentioned it off-hand, and said it was fixed but it resumed to its completely broken ways as soon as he left. Can't complain too much there as he didn't charge and thought he had resolved it (plus noone else has been able to fix this issue either). To get a price that wasn't as bonkers high he encouraged us to join their Customer Care loyalty group (for a price). I did. It was still really high, but I was never billed for that customer care thing so I'm assuming it was lost somewhere along the way.
Called Coolray again for electrical issues. Had been working with another local electrician who were at the moment not responsive. Coolray was super responsive and out quickly. They fixed part of what we paid them to fix, but there was some misunderstanding. We pointed out a light that was arcing and causing issues. Both lights behind a panel needed replacing as wiring for both switches was frayed. They only replaced one of these two switches, which means they took the panel off, saw the fraying, and only replaced one of them. I realized this was so when I got home and turned on the assumed fix light only to see flickering and hear a pop. Called Coolray to see if they could fix this issue which we thought we'd already paid for, and they said they had only charged us for one of the two switches and quoted us a remarkably high price to come out (including a service fee for making the drive at all) and fix the additional switch. We went with another electrician for half the price.
So--solid work for the most part if some miscommunication, high even for the market area.
1717 Elm Hill Pike, Ste B, Nashville, TN 37210
I needed an outdoor spigot replaced. When I spoke to them on the phone they gave me an appointment time window two day later. First, They showed up late, outside of my appointment window. They replaced the spigot with a really cheap looking one. Inside, the water line was originally attached to the concrete wall with metal straps, keeping it very snug. When they replaced the spigot they made the pipe from the spigot come further into the house and did not re-attach the pipe to the wall. Outside, they drilled holes to secure the spigot to the brick but apparently didn't drill the correct size holes because the screws can actually slide out without being turned. Top that with the water line no longer being attached to the concrete wall inside and you've got a seriously loose water Spigot on your outer wall. They also left some kind of soldering residue on my aggregate patio where they performed the work, as well as leaving a two inch long leftover piece of pipe inside on the floor. So, for almost $300, I get a cheap spigot that's not actually secured to the brick wall, inside or out, and have the pleasure of cleaning up after them. I'd leave ZERO stars for the review but I don't think Yelp actually allows that. My advice - AVOID LIKE THE PLAGUE
915 Murfreesboro Pike, Nashville, TN 37217
Scheduled an appointment for 10, 1030 no plumber, 11 no plumber, no call from Hiller, no gee were sorry.
I know that customer service across the board has gone down hill with many companies over the years but these guys are right up there with the I don't give a damn attitude
I know that customer service across the board has gone down hill with many companies over the years but these guys are right up there with the I don't give a damn attitude
241 Southpointe Ct, Murfreesboro, TN 37130
Repaired a small water leak from the crawl space. Charged $333 ($299 w/mil discount). I'll need to do some research on whether this is a normal charge. Technician was professional. Was seen promptly the day after I called.
3530 N Mt Juliet Rd, Mount Juliet, TN 37122
You can't base a company due to one employee but after spending $26,050.00 with a company for 2 new units for a residential home one would expect to be treated as a valued customer . First of all we did receive 3 bids from reputable companies and out of those the salesman/ project manager that we liked the least was the one with the Lee company . We went ahead and went with the Lee Company simply because of the companies reputation . The units are fine the Installers were great . The issue was the salesman / project manager . As my spouse and I were outside looking at the upstairs unit the senior installer had called the Salesman / project manager and had him on speaker phone . The installer ask where the second crew was because they had scheduled two crews for installation due to having 2 units . The project manager told the installer to go ahead and set the second unit up because the other crew was behind . The installer told him they could not set it up because the pad had not been delivered , the project manager got irate and said I DONT CARE what you have to do JUST make it work . Once again the installer explained that it would not work ! The project manager repeatedly keep telling him to just make it work . I dont care who you are that's not what a homeowner wants to hear after spending twenty six thousand dollars with a company . So the saleman / project manager didn't care after the sale he just wanted it done even if it were wrong . So if your in the Sumner County / Hendersonville Tn do yourself a favor and get a different saleman not Anthony Grayson , or do business with another company . I did reach out to the company and they issued an apology but somehow we still feel like we were just another number and the job was done . Wonder how the Governor would like how one of his project managers conducts business with his company .
172 E Main St, Hendersonville, TN 37075
What a great experience. How refreshing to have a service repair company be reasonably priced and stick to the plan without up-selling me every minute they service a piece of equipment after we already agreed on a plan of action. From the moment I called Allen to schedule a visit to the time Tyler was dispatched to fix my AC unit, the communication was courteous. I was worked in same day and Lee has staff working round the clock. Tyler did not try to bulldoze me with what needed to be done but patiently explained the plan of action after listening to the symptoms I was observing. Tyler communicated when the issue was found, and what the solution was. He did not try to sell me an entirely new unit when there was no need. This was a great experience after having so many other service companies trying to hustle or pressure me into inflated sales transactions. There is an upfront call-out fee but it was lower than the five other companies I called. Thank you Lee and thank you Tyler!
Nashville, TN
Worked with Lee Company to add an outdoor junction box and an outdoor outlet to my house. They came out looked at what I wanted. Quoted me a price. Told me when someone would be out. They were there on time, got the work done quickly and without disturbing anything I had going on at home. They were done quickly, they did not have to even turn off the power! Everything looked perfect, very professional polite people. I would use them to do work at my house again.
675 Middle Tennessee Blvd, Ste A, Murfreesboro, TN 37129
I recommend any perspective LEE and Co customer to immediately run and not look back! Do not use Lee. I have paid a monthly fee for a service contract for two years. Until last night, I have not required them for any repair but last night, due to an emergency, I phoned their office.
My house was discovered to be 92 degrees when I arrived home from work. It was awful and even hard for me to breathe. LEE's after office recording said to leave my info and someone would promptly return my call)
Unbelievably, I still haven't heard one word from anyone from Lee and company. I am cancelling my service contract, unauthorizing auto monthly payments from my bank account and request that they issue me a refund. Thank God for Kimbro, the other HVAC company who came to my rescue!
My house was discovered to be 92 degrees when I arrived home from work. It was awful and even hard for me to breathe. LEE's after office recording said to leave my info and someone would promptly return my call)
Unbelievably, I still haven't heard one word from anyone from Lee and company. I am cancelling my service contract, unauthorizing auto monthly payments from my bank account and request that they issue me a refund. Thank God for Kimbro, the other HVAC company who came to my rescue!
1124 Menzler Rd, Nashville, TN 37210