Best Septic Tank Services in Nashville TN

Great service, repairs done exactly as requested! HVAC specialist took pictures and videos before and after repairs. I find that to be very helpful. Highly recommended!

We use Lee Company and twice a year they check Heating/AC and out electrical. This is a straight forward company with honest service personnel. I also like very much receiving a military discount when we need work to be done.

They call ahead, put covers on shoes for entering the house, review everything, take photos, and explain everything as detailed as you would like. Even when work is required or they find something they don't do a hard sell. They may say this has to be done or they may say you might want to schedule this as this should be done every say 5 years for duct cleaning. Then they can give you the price and you can decide on the scheduling.

Taking pics of my A/C  or him standing next to the unit would do little to aid this review. The proof is in the satisfaction. We are totally satisfied.

Almost impossible to schedule appointment. I have been calling for over a week to get annual maintenance schedule, on hold for half an hour, left messages still no luck!!

I can't really say how their work was because the technician never called me to schedule an appointment, even after two attempts on my part.

I scheduled an appointment to check our dryer which stopped heating.  On  July 27th an appointment was scheduled for Wed Aug 1st, of course they couldn't give me a time for when they would come out but as I informed the scheduler I work from home so it wouldn't matter when they show up.

On today they called at 9:15 am, I was on a call at that time but returned their call at 9:20 am just 5 minutes later.  I was informed that they had a technician that could come out later today but because I didn't answer just 5 minutes earlier I would now be scheduled on August the 7th!  Are you kidding me after waiting for 7 days you expect me to wait another 7 days!  I will never call them for anything again.....

I've had two experiences with Lee Company, one for electrical work and the other for a HVAC quote.

For starters, I booked an appointment and was given a four hour window of when the technician would arrive. I ended up having to reschedule because an hour and a half past the scheduled time slot, they still did not arrive. I ended up having to cancel and reschedule.

When the technician came out the next day, he was courteous and knowledgeable. He was somewhat pushy with trying to pitch additional services and work.

All in all, the technician was courteous, knowledgeable and the rate I was charged was reasonable. I was disappointed with the sales tactics and the tardiness but the technician did good work, the rate was reasonable, and he was courteous. I'm somewhat understanding of the tardiness due to the pandemic, but it was still pretty late even factoring that in.

I followed up with a HVAC quote (the first technician set that up). The second technician I worked with was also late. He was extremely pushy, and rude. Not only was I not told the truth (as I came to later find out), but he was incredibly rude and I had to pry to get basic information.

For example,

Me: What is the model you are quoting me?
Salesman:Why do you want to know? You wont find anything on it.
Me: Well this is potentially a big investment, so I'd like to do some additional research.
Him: How do you plan to research? Do you know people in the industry? You won't find anything.
Me: Well I would appreciate this basic info.
Him: Well I'll have to look up the model.

He also quoted a price and then used scare tactics if you go with another company, your house could be permanently damaged and you would be stuck with that damage. You dont want that, do you?

He also asked what other companies quoted the work. I was honest and told him that I planned to get 3 or 4 quotes, as this is a big investment.

He sneered and told me If you want to spend the time you can. You won't find another company that will do it cheaper, and if you do, they won't know what they are doing and you'll have some kid fresh out of school installing your HVAC and messing up your house.

He also asked what brand of unit I had been quoted and I said American Standard. He then said that We use Trane, which is better.

Me: Isn't Trane and American Standard the same thing?
Him: American Standard is a lesser make than Trane and is made differently.

When he left I did some research, and come to find out that American Standard purchased Trane's HVAC division in 1984, and they are now identical, with the exception being the name plate on the unit. Turns out they are made in the same places too.

I could provide other examples, but suffice to say, I couldn't wait until this guy left my house.

Needless to say, I will not be using Lee Company to meet my HVAC needs.

Had Lee company come out when it was in the 100s because ac just wasn't working. Well they said we needed a new system and upgraded duct work. They do the work now my master bedroom doesn't cool, it used to when old system was working, they said they need to add a new duct, and other $1200. I go upstairs because my son said the carpet is wet, so I go in attic and slip on water and partially fall through ceiling because the evaporator drain just ran 5 feet away to drain on the ceiling. At this point I'm pissed, I look around and see all the duct work is the same, it's all dirty has insulation on it and it not even sealed to the unit, remember I paid to have upgraded ducts installed because supposedly mine were the wrong size. So I remember seeing ducting in my driveway when I came home so I check my security cameras and I watch as the technician loads them back in van and drives off! So may lies told during the process and they just want your money. I hope the governor does something about his company and how it's ripping people off. Oh and if you see my other post about my septic system I found that it had collapsed due to Lee company parking their van on top of it when they were installing new compressors.