Best Plumbing Services in Nashville TN

Our tub faucet was leaking, so after viewing a YouTube video - I decided to take on the task of replacing the cartridge.

Well.... Turns out we had an old Stanadyne which no longer exists. I couldn't get the cartridge out ( it was the original from 30+yrs ago lol) to find a model # to see if something interchangeable was available.

We called around 2pm on a Saturday and got put on standby. Steven arrived around 7 and was so polite, professional, upbeat and friendly! The dogs loved him, he explained our options and didn't try to force any solutions.

He got the cartridge out, had one that fit and now our faucet functions like new!

Thank you for being available to show up on Saturday night, thank you for having such wonderful staff! Would happily recommend Hiller to anyone!

A big thank you to Devon from Homeworks. It's real nice to see someone care so much about doing an excellent appliance installation. I have had some bad experiences with the big box stores and their installers. So glad I found Homeworks.

Homeworks is a local company and truly cares about quality and getting it done right the first time. Thank you Homeworks and thank you Devon.

Great service, repairs done exactly as requested! HVAC specialist took pictures and videos before and after repairs. I find that to be very helpful. Highly recommended!

I had several plumbing issues and all were repaired quickly and expertly. I would definitely call NEI again and would recommend them.

Never called after providing a contact number

Integrity is not what you are getting. I'm a 30+ year construction professional that contacted them for service. Since my wife was the only one home they looked to take advantage. They tried to sell her on replacement of all the major equipment (Condensing unit, Fan Unit...)instead of replacing the $120 part. They are criminals and should be ashamed. I decided to write this review to protect people who are not as informed. They communicate so people who don't know think there's no hope for repair. They tried it on me and I pointed out their BS.
I suspect they tell their service techs they will make a percentage on any sales so why would they replace or repair a thing.
My advice is stay away from any business that is unscrupulous and lacks integrity. Hiller is one of those.

So my mom's toilet backed up at her house .Hiller came out Saturday to fix the issue ...while they were there they gave her three options ..insisting the 3rd option(most expensive) was the fastest and best option 800plus .once they ran the snake and cleared the line the installed a quick clean port ...finished right? No...they told my parents the line going to the septic tank was broken and it would be 1800 on top of the 800 plus....and they would come out this Thursday to do it ....I decided to dig it up myself with a shovel ..I traced the pipe from the house all the way back to septic tank ...guess what ...nothing was broken .......if they had an ounce of heart they would go and rewrite them a new bill and charge only for the drain clog and the service call ...I'm thinking 400 or less but hey I'm just an honest guy what do I know ....I have pictures for proof not sure how to upload

Almost impossible to schedule appointment. I have been calling for over a week to get annual maintenance schedule, on hold for half an hour, left messages still no luck!!

I had an issue with my side by side refrigerator and contacted Lee Company. I am so pleased with the readiness and quality of service shown and given in such a professional and timely manner! They were able to schedule, diagnose, order part and return for repair within two days! This was a miracle to me! Thank you, Charles and Mia for going above and beyond to make this happen! I am a very satisfied customer! I will definitely use this company again for any future needs!

We are a long term customer of Lee Company.
We have spent thousands of dollars with them. New AC unit, water pump, service fees, etc.
We recently called them because we are interested in connecting our emergency generator to the house.
To come and give us an estimate they charge us a $75 dispatch fee
When I tell them I don't think I should pay that for them giving me an estimate, they say that for small jobs this is the policy. That if a project manager had come we would not have to pay that fee. The thing is that they are the ones who decide who to send.
On top of all that,  it turned out this is a 4K job and a project manager has to come and give the exact estimate. When I say, so now that this is a big job with a project manager, can you please wave the dispatch fee. They say they can't do that
This is a racket.
I am done with this company

I don't get it. If for whatever reason a business doesn't want your business, then why can't they just say so? In stead of saying that they'll call you back and then just blowing you off. Kimbro, please know that this sort of business practice is very unprofessional, disrespectful, and plain rude.

I learned a valuable lesson today. I scheduled an estimate to have a few new outdoor receptacles put in. When booking the appointment, they make you agree to a Service Call charge - even for a quote.  Assuming their quote would be in line with other quotes I was getting, I agreed.

This should have been the first warning sign.  

When the tech got there, he was polite.  However, his estimate was way higher than others I've received. In addition, other electricians provided different installation options which will save me a considerable amount of money than the way they wanted to do the installation.

When I commented on how high the estimate was, he magically dropped the price a bit - but not that much.  He told me he has to quote a certain way and has no control over it.  This might be so the techs can't charge what the service should be and instead charge what the company wants.

So it appears their business model is to charge people to come give an estimate that is way too high so they don't have to do the work and still pocket the service call fee.  

Nice racket.

Fancy products but terrible customer service.  Ordered some shower fixtures from them and there was confusion with the order, but I decided to give them an extra chance because they were friendly and they have individual salesperson working us.  So I thought I would give the young lady I had worked with another try when I needed a special toilet tank.  As a repeat customer, I thought I would be taken care of just fine.

Wrong.  It was a disaster.  We were on a tight timeline for our renovation and this woman did not bother to update us until being hounded (she never seemed to be available).  For weeks we kept finding out over and over again, that our order did not make it onto the truck for delivery to the store.  Finally I gave up and ordered the same thing on the internet for $30 cheaper and it was delivered to my door in less that 48 hours.

Later, after several phone calls, she could not figure out how to credit my credit card for the cancelled order after assuring me it would be no problem.  This is the first time in 15 years as an American Express customer that I had to challenge a charge to my account after my exhaustion following up with this woman and everyone else at Ferguson Fixtures.

Css asked and emailed for a quote on gas line installation. Never received a response.