Best Faucet Repair in Nashville TN
Had a Lee Company check out my parents struggling AC unit. It seemed to be underperforming. Scheduled a visit then had to ask them to change the time.
No problem. They communicated the change of schedule and showed up on time. Greg, the technician, fully checked out my parent's unit and communicated to me his findings. He was great. The response and communication of this company is spot on. Everyone I talked to did what they said they would do. Can't recommend them enough. They were thorough, professional and a pleasure to do business with. TY to all.
No problem. They communicated the change of schedule and showed up on time. Greg, the technician, fully checked out my parent's unit and communicated to me his findings. He was great. The response and communication of this company is spot on. Everyone I talked to did what they said they would do. Can't recommend them enough. They were thorough, professional and a pleasure to do business with. TY to all.
5237 Nashville Rd, Ste 6, Bowling Green, KY 42101
Lee Company has already been to our home twice: to add a supply line for a gas dryer and to perform routine maintenance on the HVAC systems. On both calls the technicians called when enroute and arrived early in their scheduled windows. All work accomplished in a timely fashion. Both teams cleaned up things before they left. Prices were reasonable. I even signed up for an annual service plan. Good folks!
1836 Memorial Dr, Clarksville, TN 37043
I sat on this review for a bit to ensure I had my final thoughts.
I used Coolray for plumbing and electrical issues. They wouldn't give me a quote by phone or online for basic services (even a ballpark), instead insisting on looking first. To look (for plumbing) they had to get things taken apart ensuring you're pretty much going to go ahead and pay whatever to resolve the issue. We initially called for one plumbing issue, they fixed it (for a steep price) and the plumber was friendly. Said plumber also took a look at another issue I had as I mentioned it off-hand, and said it was fixed but it resumed to its completely broken ways as soon as he left. Can't complain too much there as he didn't charge and thought he had resolved it (plus noone else has been able to fix this issue either). To get a price that wasn't as bonkers high he encouraged us to join their Customer Care loyalty group (for a price). I did. It was still really high, but I was never billed for that customer care thing so I'm assuming it was lost somewhere along the way.
Called Coolray again for electrical issues. Had been working with another local electrician who were at the moment not responsive. Coolray was super responsive and out quickly. They fixed part of what we paid them to fix, but there was some misunderstanding. We pointed out a light that was arcing and causing issues. Both lights behind a panel needed replacing as wiring for both switches was frayed. They only replaced one of these two switches, which means they took the panel off, saw the fraying, and only replaced one of them. I realized this was so when I got home and turned on the assumed fix light only to see flickering and hear a pop. Called Coolray to see if they could fix this issue which we thought we'd already paid for, and they said they had only charged us for one of the two switches and quoted us a remarkably high price to come out (including a service fee for making the drive at all) and fix the additional switch. We went with another electrician for half the price.
So--solid work for the most part if some miscommunication, high even for the market area.
I used Coolray for plumbing and electrical issues. They wouldn't give me a quote by phone or online for basic services (even a ballpark), instead insisting on looking first. To look (for plumbing) they had to get things taken apart ensuring you're pretty much going to go ahead and pay whatever to resolve the issue. We initially called for one plumbing issue, they fixed it (for a steep price) and the plumber was friendly. Said plumber also took a look at another issue I had as I mentioned it off-hand, and said it was fixed but it resumed to its completely broken ways as soon as he left. Can't complain too much there as he didn't charge and thought he had resolved it (plus noone else has been able to fix this issue either). To get a price that wasn't as bonkers high he encouraged us to join their Customer Care loyalty group (for a price). I did. It was still really high, but I was never billed for that customer care thing so I'm assuming it was lost somewhere along the way.
Called Coolray again for electrical issues. Had been working with another local electrician who were at the moment not responsive. Coolray was super responsive and out quickly. They fixed part of what we paid them to fix, but there was some misunderstanding. We pointed out a light that was arcing and causing issues. Both lights behind a panel needed replacing as wiring for both switches was frayed. They only replaced one of these two switches, which means they took the panel off, saw the fraying, and only replaced one of them. I realized this was so when I got home and turned on the assumed fix light only to see flickering and hear a pop. Called Coolray to see if they could fix this issue which we thought we'd already paid for, and they said they had only charged us for one of the two switches and quoted us a remarkably high price to come out (including a service fee for making the drive at all) and fix the additional switch. We went with another electrician for half the price.
So--solid work for the most part if some miscommunication, high even for the market area.
1717 Elm Hill Pike, Ste B, Nashville, TN 37210
Tommy was incredible! I just moved and needed a few things fixed and he was super fast to respond, was able to give a quote on stuff via text with images. He even was able to do a little extra on short notice when I realized something else I needed.
He arrived exactly at 9 and got right to work. He repaired a door jamb that was horribly repaired from previous owners, installed new water valves in the bathrooms, and installed an outlet in a room that had none. He was fast, did great work, and had great prices!
I can not recommend Tommy enough!
He arrived exactly at 9 and got right to work. He repaired a door jamb that was horribly repaired from previous owners, installed new water valves in the bathrooms, and installed an outlet in a room that had none. He was fast, did great work, and had great prices!
I can not recommend Tommy enough!
Nashville, TN
They were able to schedule us right away. Once the tech arrived and assessed the problem with our AC units, he serviced them and had another tech deliver the part he needed to finish the job. He spent all day making sure the problem was fixed and was still very gracious as he wrote up our paperwork and explained the service agreements.
3530 N Mt Juliet Rd, Mount Juliet, TN 37122
I had an issue with my side by side refrigerator and contacted Lee Company. I am so pleased with the readiness and quality of service shown and given in such a professional and timely manner! They were able to schedule, diagnose, order part and return for repair within two days! This was a miracle to me! Thank you, Charles and Mia for going above and beyond to make this happen! I am a very satisfied customer! I will definitely use this company again for any future needs!
172 E Main St, Hendersonville, TN 37075
I finally have had it and need to alert other people about Lee Co. About 7 years ago we bought a brand new unit from them for about $5000 with a warranty. We used Lee for all this time for our regular biannual maintenance check ups. About 2 years ago we were having an issue with the compressor and the tech came out and told us that it was going to be over $800 to fix the problem because our warranty did not cover labor. I then called for other estimates and was able to get the problem fixed for $150. I called Lee back and told them that I was furious that they had given me the high estimate and told them what was done to repair it for $150. They told me that that repair was done the wrong way and was only temporary and I asked them why I was not given that option by their tech and they told me it was because they only did things the right way to prevent future problems. As a goodwill, they said they would send someone out to replace things properly at no charge if I would continue to use them for maintenance in the future and I obliged. Two years later, our upper zone was not working. I called them out to fix it and they sent someone out telling me the zone board and the motherboard would need to be replaced and that they would send someone else out to give me an estimate. The consultant came out yesterday and told me that we we need to have the motherboard and zone board replaced, this would be about $3000. He also told me that we should have attic fans installed first for about $1100 to see if this would alleviate the problem before doing the motherboard and zone board. I said, so you want me to spend $1100 on something that might work? I also explained to him that our unit had functioned fine for 7 years with no attic fans. I decided to call for two other estimates from locally owned businesses that had been referred to me. One estimate was about $500 and he said only the zone board needed to be replaced. The second AC company said, the zone board is loose and I can fix that and if it goes out it will be about $400 installed to replace the zone board. So the gentleman tightened up the zone board and the AC is working beautifully. So here we are once again and Lee has given me outrageous quotes, not fixed the problem and charged me for a service call also. The other gentleman only charged me for the service call, but fixed the problem!!!!! For those of you wondering, the guy that helped me was Tim Bennett at All Seasons Comfort LLC and can be reached at 615-948-3977. He was wonderful, kind and was committed to getting to the root cause of the problem and fixing it on his visit and he was not surprised at all to hear my story. We will NEVER use Lee Co. again. Beware if you call them.....you are being WAY overcharged!
Nashville, TN
Called to report broken AC unit on 90 degree day. Lee came same day w 2 techs. Did complete check on both zones for obvious issues...all looked fine. Went to attic it was a clogged line. Vacuumed it out and and got the air cold. Went under house to check for drainage and see about any issues. Went above and beyond and had complete confidence in them as professionals and their no nonsense approach. Will use again for sure.
7071 Old Harding Pike, Bellevue, TN 37221
I wrote a review about the ineffectiveness of Lee company technicians, but needed to add a bit more information. When one of the Murfreesboro technicians put in the 2nd plug, I told him 2 or 3 times where I wanted in. He installed in 10 ft or so from where I wanted it...his response was that that was close enough for my extension cord. That's not what I call customer service.
675 Middle Tennessee Blvd, Ste A, Murfreesboro, TN 37129
Appears kind and professional however quite the opposite. Here are the facts of our experience. Unfortunately, we paid David Bryant, who said he is a licensed electrician, cash in full (totaling $3,200.00) for a job he failed to complete. He made errors and stated he completed the job yet when the Tennessee State Electrical Inspector came and failed us for the job David supposedly completed per code, the inspector confirmed that David in fact did not complete the items on the list that David said he completed. For example conduit supposedly wrapped in 80 grade was only 40 grade. David also put in old, outdated breakers that contributed to the failed inspection. After David acknowledged his mistakes to us via telephone and in verifiable text messages saying they were his errors and he would rectify those errors, the reality is we never heard from him again. After numerous calls and texts, and two weeks of waiting, we are deeply disappointed that he did not follow through with his promise to correct his mistakes. We ultimately ended up needing to hire and pay another electrician for the job we hired and paid paid David for that he failed to finish. He is not a man of honor, nor integrity, and does not complete his work in a professional manner. We do not recommend his services for the above-stated reasons.
Nashville, TN
Our AC unit broke after 3 years, and they came to fix it but part was on back order 3 to 4 weeks is what I was told. After that 4th week I had to call them and now it's 5 to 7 weeks on back order. I have already went 4 weeks with no heat or air and had to buy portable heaters, they came put a part that will give me AC but does not shut off(the blower motor) which will cause my electric bill to be higher and then charger $300 for that and when said part is suppose to be here its another charge for that. This company might have a good name but that is all you are getting a name.
1124 Menzler Rd, Nashville, TN 37210