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Electrician
Justin Pate (JP) runs ATX Lighting. He doesn't do any of the work nor is he an expert, which makes it hard for him to get the work done right. His business model is to sell easy jobs for journeymen. It seems to be a revolving door of employees. And as far as I can tell, JP never checks the work after it is done.
I hired JP in October 2022 for some simple additions of canned lighting and exhaust in my kitchen and bathroom. Total cost was $4600. The work was sloppy, not to code, JP was pushy and short tempered in all our interactions, by Xmas of 2022 the work was only half finished, and half the home without power. In January of 2023 I contacted JP to let him know he still needed to come finish the job, and he laughed at me and told me that whatever I still needed was between me and his worker who had since been fired or quit.
Since I had the paperwork and photos to prove that JP had not fulfilled his obligations, I logged a complaint with the app Thumbtack which I had hired ATX Lighting through. Thumbtack restricted his account until he resolved the issue with me. JP denied my complaint, and claimed his work was 100% complete. He also made up a nice story about me threatening him and how he no longer felt safe at my job site. But I had the receipts.
By February of 2023, JP began to send friends of his to finish the job, but he never himself came to inspect the previous work or understand what work was still outstanding or in need of repair. After 4 separate trips over the course of the entire month of February, which involved fixing one problem and causing another, these new workers still had not completed the job. So, I finished the work myself. The delays cost me about as much as what I hired ATX Lighting for in the first place.
Late in the evening of February 28, JP contacted me demanding I take down my bad review. I told him he hadn't actually fulfilled his end. To that, JP told me karma is real and that he would send his friend to collect money for the recent work (of which no money was owed by me--the job having long been paid for in full).
So, this morning, March 1 2023, I'm updating my review here to set the record straight.
I hired JP in October 2022 for some simple additions of canned lighting and exhaust in my kitchen and bathroom. Total cost was $4600. The work was sloppy, not to code, JP was pushy and short tempered in all our interactions, by Xmas of 2022 the work was only half finished, and half the home without power. In January of 2023 I contacted JP to let him know he still needed to come finish the job, and he laughed at me and told me that whatever I still needed was between me and his worker who had since been fired or quit.
Since I had the paperwork and photos to prove that JP had not fulfilled his obligations, I logged a complaint with the app Thumbtack which I had hired ATX Lighting through. Thumbtack restricted his account until he resolved the issue with me. JP denied my complaint, and claimed his work was 100% complete. He also made up a nice story about me threatening him and how he no longer felt safe at my job site. But I had the receipts.
By February of 2023, JP began to send friends of his to finish the job, but he never himself came to inspect the previous work or understand what work was still outstanding or in need of repair. After 4 separate trips over the course of the entire month of February, which involved fixing one problem and causing another, these new workers still had not completed the job. So, I finished the work myself. The delays cost me about as much as what I hired ATX Lighting for in the first place.
Late in the evening of February 28, JP contacted me demanding I take down my bad review. I told him he hadn't actually fulfilled his end. To that, JP told me karma is real and that he would send his friend to collect money for the recent work (of which no money was owed by me--the job having long been paid for in full).
So, this morning, March 1 2023, I'm updating my review here to set the record straight.
4306 N Quinlan Park Rd, Ste 1306, Austin, TX 78732
Electrician