Best Electric Furnace Repair in Indianapolis IN

The technician was very polite and thorough. He arrived in the timeline the company quoted. The work I had done was reasonably priced.

Furnace not heating properly call the L Furnace mechanicals and the owner Lamont  within 24 hours provided a quick and courteous diagnosis of the problem. Issue was resolved parts replaced with no surprise cost! Great service!

We bought a new home and had some minor plumbing issues to get looked at. Unfortunately for us this plumbing service was what Angie's List recommended.

Was charged 300 dollars for a tightening on the toilet and an incorrectly hooked up fridge. He was here about 1.5 hours, charged for 2, and half of the time was spent wandering back and forth from his car and fixing a mistake he made in hooking up the fridge to the water line. On top of this was extremely unfriendly and lazy- told us to call the manufacturer for a leaky faucet and for a leaky dishwasher. Told us it would cost us another 600 to cut a hole in the floor and run a pipe into a small room to move the washer up from the basement. "Generously" took off 15 dollars for making a mistake that he tried to convince us didn't matter and was extremely rude about correcting.

Cannot recommend less. Extremely Unsatisfied.

I called them to repair the AC for our carriage house rental apartment. They came that day (which was great!) and the initial agreement was $95 trip/diagnostic fee. He listened to my description and in about 2 minutes told me he needed to replace both the compressor and the fan motor. He then spent about 30 minutes explaining their annual maintenance fee I could purchase (almost $600/year for our full systems), taking pictures and sending those to his shop, talking to them on the phone from his van. He then returned and showed me on his tablet an initial quote of about $560 which included an itemized $75 fee for him to get the parts. I asked him if that included the service fee. He said, "parts, labor, everything." I agreed. He clicked the accent button and the price jumped to ~$780. He explained the increase was because of the extended diagnostic time required, because he was here more than half an hour diagnosing the problem (even though that included a sales pitch for a maintenance agreement!) I asked why I was charged more after agreeing to a price, when he diagnosed the problem so quickly and spent most of his time in the van writing up the estimate and trying to sell a maintenance plan when he had been able to tell me in minutes which parts needed replacing. He said he doesn't like the system either but that's what they do. I said the price might be fair but it feels really shady to raise the price after I accept, right in front of my eyes. He called his manager then told me the best he can do is $600. He would not let me talk to any manager. I said ok, but it still feels shady to raise the price after an initial offer. He then clicked to accept that and the price went up to $698.46. He apologized, said it's their system and he has no control over it. I went ahead and paid them that price. He did the repair. It didn't work. He took it apart and said he'd crossed some wires. He attached them a different way and then it worked. He sprayed it down with my hose and said that was $130 service he was doing for free. It was a very odd way to price a job, and based on their increased fees I felt cheated, because they  apparently charged me for time spent trying to sell a maintenance plan. They knew it was a hot day and I'd pay anything they asked. I don't think Ryan cheated me, but I think their system is out of his control and not honest up front. If they wanted to charge almost $800 they should have just charged that up front. If my complex problem risked an extended diagnostic fee they should have told me that up front. I definitely don't feel comfortable asking them to return for any other services.

READ THIS BEFORE YOU CALL...
So I have used this company for many years. My water heater went out today. I called because they had sold me the SHAPE plan when I bought a furnace and AC from them. I was given a price for commercial pro line water heater 50 gallon with 6 yr warranty of 2100, 9 yr warranty 2600 and 12 yr warranty at 3100.
I called several other plumbers and they were 1500 cheaper! Talk about mark up! They tried to sell the fact it had copper lines, which I already have!
These people are trying to take your money when you need service. Pathetic excuse for a company and customer service! I just called and cancelled my SHAPE plan!

Good riddance MR QUICK

He gave me a bid for new AC and air handler! When he came he cut gas line and just let it go in air! He then installed old equipment! Air handler is 10 years old, A/C is 6! I had different contractor tell me how of everything was! The day I told him not to come back he pulled permit 2 weeks after he started! Lines are two small! Electric is in wrong! Thermostat wired wrong! He bypassed my heat pump so it wouldn't even kick on! This is all supposed to be brand new equipment why is he bypassing!!! Awful experience! I want my money back and he can have his 10 year old equipment back! Everything has to be replaced! I am suing him!