Best Carpentry in Phoenix AZ
Dec. 2014 i purchased a brand new 4 ton 13 seer a/c unit (Lennox) but the unit did not provide the appropriate heat. i contacted pro solutions air don (owner) & he was very understanding & very considerate regarding my problem. he came out & gave me a couple of options...i chose an option & component got installed...my problem got resolved.
Since Dec. 2014 ive had several problems with my unit (i.e. no heat, blown fuse, and most recently again no heat). don (owner) has always been there to take my calls & always willing to educate me about my unit. im not, & cannot personally blame pro solutions air for the problems associated with my unit because i know they did not build it. but im very happy with pro air solutions service, & would highly recommend them to anyone. however, im very disappointed on how this new unit has performed thus far.
Dec. 13, 2015 sunday morning it was very, very cold & my new lennox unit again was not generating any heat. so i contacted pro soluations air again & don was there to take my call as usual. i explained to him my problem & he assured me that they will come out tomorrow morning to resolve the problem a.s.a.p. the next day don stop by as promised & found/fixed the problem so now i have heat again. this time i made a specific request to don to get my unit replaced if possible...he assure me that if i experience another problem he'll make a strong argument/effort on his behalf to have my unit replaced.
"pro solutions air has always been there whenever i had a problem & has always assured me that they would always be there for his customers".
https://prosolutionsair.com
Since Dec. 2014 ive had several problems with my unit (i.e. no heat, blown fuse, and most recently again no heat). don (owner) has always been there to take my calls & always willing to educate me about my unit. im not, & cannot personally blame pro solutions air for the problems associated with my unit because i know they did not build it. but im very happy with pro air solutions service, & would highly recommend them to anyone. however, im very disappointed on how this new unit has performed thus far.
Dec. 13, 2015 sunday morning it was very, very cold & my new lennox unit again was not generating any heat. so i contacted pro soluations air again & don was there to take my call as usual. i explained to him my problem & he assured me that they will come out tomorrow morning to resolve the problem a.s.a.p. the next day don stop by as promised & found/fixed the problem so now i have heat again. this time i made a specific request to don to get my unit replaced if possible...he assure me that if i experience another problem he'll make a strong argument/effort on his behalf to have my unit replaced.
"pro solutions air has always been there whenever i had a problem & has always assured me that they would always be there for his customers".
28535 N 172nd Dr Surprise, AZ 85387