Best Ejector Pump Installation And Replacement… in Phoenix AZ

Our septic tank decided it was full in the middle of night. I called left a message they got back to me in the morning. Said they were on there way to a job but would be here in the afternoon. True to there word. We were back working, they are very polite and clean up afterwards. I would use them again. Never had a septic system before (city girl). Now will be on a maintenance program every three to five years. They also showed me how the system works.

I had my older septic system inspected by a different company. They messed up the inspection report, first saying I needed a complete new system, then said I needed a new rear baffle. Waited almost two weeks for an appt with them, they had to find a crew that would actually go into the tank for repairs. I called several times and they said they'd call me back that day.  After the run around and waiting for what I thought was a dangerous repair, I called Sewer Time and spoke to I believe, John. Within the first two minutes of speaking with him, he put me at ease, his knowledge of systems and explaining no one has to go into the tank and no, I do not need a new system and his crew could come out and look the next day.
I called the first company to cancel any further search for a crew, they sent a proposal and said oops, we have you scheduled for the next week. John sent a proposal which was below the first company and for better work.
Sewer Time came out the next day, prepared to work. looked at my system, found an access door where the repair needed to be done, fixed the issue and upgraded my lids/risers all the while,  explaining to me what was going on.
Excellent work and communication by the crew. The only minor issue I had is that when digging with the excavator they hit a waterline, fixed one part of it, discovered after they left that there was another part broke.  plus they did not spread out the dirt left from digging.  Those are not big issues.
I highly recommend this company for their communication, letting you know upfront every step of the way, the pricing is great and work wonderful.  Wish I found them first instead of going with a bigger, well known name company.

SEE UPDATE AT END.

I had a leak in our main water line to the house. They came out within a few hours and gave me a quote, and they were on time the next morning and made the repair quickly (the only reason they get 2 stars instead of 1). On the phone, for the quote they said they charge hourly and it would be up to $650 to excavate the yard, including removing pavers, and determine where the leak was, then another $150 to repair the leak. However, the leak was right at the house so no time was needed to find the leak, yet they still charged $650 for it! It took about 5-10 minutes to find the leak since the hole was already partially dug and where the water pooled up.

When I left the house this morning, after they had been there about 30 minutes, and they already had the hole dug to determine where the leak was, they said it would be $150 to repair the leak. It was my understanding that there was no charge for finding the leak since it was right where it was expected to be, and they didn't have to excavate and search for the leak. I called them up afterward once I found out what they had charged. I asked the field plumber to reduce the price since they didn't have to spend any time finding the leak, and he refused.

UPDATE: Rachel from Belsito called me up, we went over what happened, and they refunded about half of the $650 hourly charges. I am happy to report great customer service from the office (just not so great from the field plumber). Review upgraded from 2 stars to 4 stars now.

We are remodeling our two guest bathrooms. Yesterday Dax and his colleague installed a new tub and shower valve in the downstairs guest bathroom. They were friendly, professional and respectful. They also worked quickly and even though it took longer than expected (no fault of theirs, the shower kit I purchased didn't contain a necessary piece that they had to run to the supply store to buy) they stayed until the job was fully complete.

Disclaimer: we are are still in the midst of the remodel so I haven't actually used the tub/shower yet. I'll update this review once we do and once the upstairs bathroom is complete as well.