Best Water Purification System Repair in Arlington TX
Poor quality of work. The issue re surfaced within 30 days. Pure plumbing entina that their work is guaranteed for 30 days but they did not honor their warranty. The person who came by the second time did not want to do any work without charging a higher price for the same work and walked out of the house while I was still talking to him. I would never use their services again. Beware of their company's plumbers- Dillon and Darron Branch. I spoke to the company's service manager and he was not helpful either. He mentioned he will refund the amount I paid the first time around and I am still waiting for the refund.
6060 N Central Expy, Ste 500, Dallas, TX 75206
*** UPDATE *** The office manager called me, and was very set on trying to educate me on how his practices were ethical, and defend his company. If I could give negative stars after that interaction I would. At the end of the day, these guys are rip off artist, don't use them. ***** End Update *****
I had a slow flushing toilet, I called them to come out. The guy who came was very professional. However, he quoted $180 to fix the toilet, and he said that if Auging it didn't work then it would be $680 to pull the toilet. He attempted to Auger the toilet and didn't get any results. So then we began to talk about other options, he then informed that he would charge me for the both the $180 attempt and $680 attempt even though $180 did not actually work. At that point, I paid him $180 and asked him to leave. Basically they came into my home and ripped me off. Had I used any other plumber, they would have charged me the hourly rate, and not left until the job was done. Do Not Call these guys unless you want to get ripped off. FYI... I went to home depot, purchased a 6 ft Auger ($70), and got the weak flush fixed myself.
I had a slow flushing toilet, I called them to come out. The guy who came was very professional. However, he quoted $180 to fix the toilet, and he said that if Auging it didn't work then it would be $680 to pull the toilet. He attempted to Auger the toilet and didn't get any results. So then we began to talk about other options, he then informed that he would charge me for the both the $180 attempt and $680 attempt even though $180 did not actually work. At that point, I paid him $180 and asked him to leave. Basically they came into my home and ripped me off. Had I used any other plumber, they would have charged me the hourly rate, and not left until the job was done. Do Not Call these guys unless you want to get ripped off. FYI... I went to home depot, purchased a 6 ft Auger ($70), and got the weak flush fixed myself.
7501 US 287 Hwy, Ste B1, Arlington, TX 76001