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These guys are a standout team. The circuit breaker for our family room would not reset and I needed a quick fix to get our internet back up. I called 308 and Sissy answered, took my number, and said she'd see if she had anyone available to help this afternoon. She called back about five minutes later and said she had a technician who could be there in 30 minutes. She gave me the pricing up front and gave me a quote for the estimated parts needed. The price seemed frankly better than I expected.

Sure enough, 30 minutes later, Ryan was at the door. He replaced our breaker and then tested it and saw that the problem wasn't fixed. He then quickly went through the affected outlets, found the problem, and fixed it. All-in, they had my house back online literally 90 minutes after I called them.

THEN, I had mentioned to Sissy that I had a non-functioning floodlight and could the technician take a look and maybe give a repair estimate while he was here, recognizing that he would likely be between scheduled jobs due to the short notice. Instead, when Ryan got here, he hopped up on a ladder, took down the floodlight, and diagnosed and repaired it on the spot. Incredible. By the way, that 90 minutes I referenced above included the time for this second repair.

And the pricing was transparent and reasonable! The breaker cost less than the original estimate. 308 has set a new benchmark for customer service for me. They have more than earned all of my future business.

William Ramsey was so patient with me on what was going on with my A/C. I highly recommend him with any A/C repair!

Yes, everything sounds great on what you said but none of it is real. It's not the sales team which you tell customers are engineers... lol. There's no engineers working there, they are straight up commission sales people hungry to lie to get you up sold. The techs you send to the residential homes are ALL 100% COMMISSION as well. It is Comfort Experts policy to lie to the customer and sell them anything possible on EVERY call, not fix the problem but to get 3-5-6 items totaling as much as possible on every call. Listen home owners, this company Comfort Experts is a PEACE RATE ONLY POLICY!!! The techs can't make any money showing up to your home and finding a loose terminal on a control board they must sell you major parts because they are not paid hourly or salary. When you need service call 3 companies before you state what you need and ask them what they think of Comfort Experts, you will thank me later. Every company needs to make money but when you go about it with zero integrity it's simply a shame to say the least.