Best Salt Delivery in Arlington TX

Amazing professionalism, responsiveness, and customer service from Uriel and the folks at Pure Plumbing. Saturday morning free flow leak from an old hose bib that rusted through so bad you could see daylight through the holes once it was dug out. Uriel made it out within an hour or so of our call, immediately dug out the area around the leak to find it and see if patch or repair was possible. He crawled under our 100 year old pier and beam home to assess the situation (I followed) and he found that getting to the pipe would require hand digging trenches under multiple beams to make room to belly crawl to the target. He did all this work to make sure the quote for the work would be accurate, and I am glad he did. We agreed on the scope of work and price, he showed up on time the next morning, knocked out the work (and even replaced the dug out hole from the old hose bib). Unprompted, he told me that his shop was short on pipe insulation so he would have to return the next day to finish insulating the pipe. I never would have known. He returned as promised, then sent me pictures of the fully insulated pipe. He was courteous and incredibly friendly despite having to spend Saturday night crawling through mud and spider webs in 100 degree heat. Highly recommend this company and Uriel, in particular.

*** UPDATE ***  The office manager called me, and was very set on trying to educate me on how his practices were ethical, and defend his company.  If I could give negative stars after that interaction I would.  At the end of the day, these guys are rip off artist, don't use them.  ***** End Update *****

I had a slow flushing toilet, I called them to come out.  The guy who came was very professional.  However, he quoted $180 to fix the toilet, and he said that if Auging it didn't work then it would be $680 to pull the toilet.  He attempted to Auger the toilet and didn't get any results. So then we began to talk about other options, he then informed that he would charge me for the both the $180 attempt and $680 attempt even though $180 did not actually work.  At that point, I paid him $180 and asked him to leave.  Basically they came into my home and ripped me off.  Had I used any other plumber, they would have charged me the hourly rate, and not left until the job was done.  Do Not Call these guys unless you want to get ripped off.   FYI... I went to home depot, purchased a 6 ft Auger ($70),  and got the weak flush fixed myself.