Best Retaining Wall Construction in Arlington TX

AWFUL. Dealing with Olshan was the most horrible customer service experience of my life. Everyone was polite on the surface, but they strung me along for MONTHS before they finally stopped responding to my emails and phone calls altogether. Olshan wanted my neighbors to sign a ridiculous form allowing Olshan workers to access their property, but saying that no matter what the workers did, my neighbors could not hold Olshan accountable. Obviously no one is going to sign a form like that. I pointed this out to my Olshan contacts. As I said above, they then strung me along for months with promises that they would take care of the problem, and I could rest assured that my repair job - now months overdue - would be prioritized as soon as everything was cleared up. Needless to say, they never fixed anything with their contract. Eventually they simply stopped responding to my queries for the status of the contract and my repair job in general. Now I've wasted months. They're awful.