Best Outdoor Lighting Installation in Arlington TX

These guys are a standout team. The circuit breaker for our family room would not reset and I needed a quick fix to get our internet back up. I called 308 and Sissy answered, took my number, and said she'd see if she had anyone available to help this afternoon. She called back about five minutes later and said she had a technician who could be there in 30 minutes. She gave me the pricing up front and gave me a quote for the estimated parts needed. The price seemed frankly better than I expected.

Sure enough, 30 minutes later, Ryan was at the door. He replaced our breaker and then tested it and saw that the problem wasn't fixed. He then quickly went through the affected outlets, found the problem, and fixed it. All-in, they had my house back online literally 90 minutes after I called them.

THEN, I had mentioned to Sissy that I had a non-functioning floodlight and could the technician take a look and maybe give a repair estimate while he was here, recognizing that he would likely be between scheduled jobs due to the short notice. Instead, when Ryan got here, he hopped up on a ladder, took down the floodlight, and diagnosed and repaired it on the spot. Incredible. By the way, that 90 minutes I referenced above included the time for this second repair.

And the pricing was transparent and reasonable! The breaker cost less than the original estimate. 308 has set a new benchmark for customer service for me. They have more than earned all of my future business.

So far the worst customer service I have experienced in my life. These guys are a total rip off. Big scam.
I had asked for an estimate for sprinkler repair and might have misunderstood/ misheard over phone of their policy of charging $80 just to visit. The technicians came to look at the issue and quoted $575 just to replace two sprinkler heads and fix a broken pipe at a T-section. When I asked them for a coat breakdown for their estimate, they refused to answer and the guy said he is the supervisor and that's the only price they would do it for.  The sprinkler head  that I was looking to replace does not cost more than $20. So, obviously they are either quoting whatever comes to mind or just jacking up costs at their will.
To add to this, the owner lady was very rude over phone and spoke in an extremely threatening manner. Instead of  trying to understand what the issue was and attempt to hear from the customer
, this lady was yelling at me on the phone and said she was going to call the police for theft of service.
Really?? Is this the way how you earn business? They probably have not heard a thing about how to talk to customers. The owner lady said she had my address and phone number and was calling to let me know that she was calling the police on me. I have never seen such pathetic behavior from a business ever!!! I decided that I would pay the inspection fee of $80 but not go ahead and give them my business. At this, the lady yelled again at me saying if I was going to pay by card, they would charge me 4.5% extra as that was the service fee for making card payments. She added that she wouldn't get off the phone until she got her payment. Again, like really??? Where on earth do these guys come with such ridiculous rates? I've worked for banks and I know how these things work!!!
Thankfully, I did find someone to fix my sprinklers at half the cost these guys were charging me. My advice to anyone looking around for sprinkler service/ landscaping is to please do yourself a service by not approaching these guys!!! Atrocious prices and totally appalling  behavior.
Posted below is a pic of a quote I received from another company for the same job ($250) for which these guys were asking $575. Enough said, their whole business ( if that's what they call it) is a scam. Stay miles away from such cheats!!!