Best Lighting Installation in Arlington TX
They've helped my mom on two occasions and myself multiple times and they always come through. Plumbing leak, drainage on two properties for her and for me they've built a gate, repainted my bathroom, serviced my interior A/C on a hot summer day, changed out my thermostat to a new Nest and moved my outside A/C unit around the side of the house out of my earshot and view. I'll keep using them for all my projects.
2951 Northern Cross Blvd, Ste 250, Fort Worth, TX 76137
Did a good job installing my 14-50 outlet. Put it right in the spot that I asked, but I didn't realize until after they left that where I was hoping to put it was not on a stud so the outlet isn't as secured as I would hope. (3 stars) They didn't cut up my walls more than they had too and tried to leave the drywall in pieces clean enough to patch back up so I appreciate the extra care there. (+1 star) I would have loved if they would have come back to me when doing the work and told me hey you know where you told us to put it isn't on a stud, can we move it over 4 inches to have it secured that proactive step would have moved the rating up to 5 stars in my book.
11835 Hilltop Rd, Argyle, TX 76226
William Ramsey was so patient with me on what was going on with my A/C. I highly recommend him with any A/C repair!
Arlington, TX
Customer service/communication was awful. They installed Generac generator for us which went relatively smooth and told us they could service it when the time came. The time came and when I called, the person on the phone seemed clueless. She did get it scheduled for a couple days later. Then the day before (on Thursday) we get a call saying there's a kit they need that they don't have so they need to reschedule for Tuesday between 10am-5pm and they'll call 90 mins before they arrive. We say okay. Tuesday at 5:30 rolls around and we have not been contacted. We call them and they say the tech got stuck on another job and apologize no one called, but they can come on Wednesday between 10am-5pm. On Wednesday they no called, no showed AGAIN. That's when we were finally done with them. Highly recommend you find another company
3812 Eden Rd S, Kennedale, TX 76060
So far the worst customer service I have experienced in my life. These guys are a total rip off. Big scam.
I had asked for an estimate for sprinkler repair and might have misunderstood/ misheard over phone of their policy of charging $80 just to visit. The technicians came to look at the issue and quoted $575 just to replace two sprinkler heads and fix a broken pipe at a T-section. When I asked them for a coat breakdown for their estimate, they refused to answer and the guy said he is the supervisor and that's the only price they would do it for. The sprinkler head that I was looking to replace does not cost more than $20. So, obviously they are either quoting whatever comes to mind or just jacking up costs at their will.
To add to this, the owner lady was very rude over phone and spoke in an extremely threatening manner. Instead of trying to understand what the issue was and attempt to hear from the customer
, this lady was yelling at me on the phone and said she was going to call the police for theft of service.
Really?? Is this the way how you earn business? They probably have not heard a thing about how to talk to customers. The owner lady said she had my address and phone number and was calling to let me know that she was calling the police on me. I have never seen such pathetic behavior from a business ever!!! I decided that I would pay the inspection fee of $80 but not go ahead and give them my business. At this, the lady yelled again at me saying if I was going to pay by card, they would charge me 4.5% extra as that was the service fee for making card payments. She added that she wouldn't get off the phone until she got her payment. Again, like really??? Where on earth do these guys come with such ridiculous rates? I've worked for banks and I know how these things work!!!
Thankfully, I did find someone to fix my sprinklers at half the cost these guys were charging me. My advice to anyone looking around for sprinkler service/ landscaping is to please do yourself a service by not approaching these guys!!! Atrocious prices and totally appalling behavior.
Posted below is a pic of a quote I received from another company for the same job ($250) for which these guys were asking $575. Enough said, their whole business ( if that's what they call it) is a scam. Stay miles away from such cheats!!!
I had asked for an estimate for sprinkler repair and might have misunderstood/ misheard over phone of their policy of charging $80 just to visit. The technicians came to look at the issue and quoted $575 just to replace two sprinkler heads and fix a broken pipe at a T-section. When I asked them for a coat breakdown for their estimate, they refused to answer and the guy said he is the supervisor and that's the only price they would do it for. The sprinkler head that I was looking to replace does not cost more than $20. So, obviously they are either quoting whatever comes to mind or just jacking up costs at their will.
To add to this, the owner lady was very rude over phone and spoke in an extremely threatening manner. Instead of trying to understand what the issue was and attempt to hear from the customer
, this lady was yelling at me on the phone and said she was going to call the police for theft of service.
Really?? Is this the way how you earn business? They probably have not heard a thing about how to talk to customers. The owner lady said she had my address and phone number and was calling to let me know that she was calling the police on me. I have never seen such pathetic behavior from a business ever!!! I decided that I would pay the inspection fee of $80 but not go ahead and give them my business. At this, the lady yelled again at me saying if I was going to pay by card, they would charge me 4.5% extra as that was the service fee for making card payments. She added that she wouldn't get off the phone until she got her payment. Again, like really??? Where on earth do these guys come with such ridiculous rates? I've worked for banks and I know how these things work!!!
Thankfully, I did find someone to fix my sprinklers at half the cost these guys were charging me. My advice to anyone looking around for sprinkler service/ landscaping is to please do yourself a service by not approaching these guys!!! Atrocious prices and totally appalling behavior.
Posted below is a pic of a quote I received from another company for the same job ($250) for which these guys were asking $575. Enough said, their whole business ( if that's what they call it) is a scam. Stay miles away from such cheats!!!
Arlington, TX