Best Irrigation Installation in Arlington TX
Very disappointed. I was a longtime customer, going back to WeedXtinguishers. I was very satisfied with WeedXtinguishers service and quality. Once Chorbie took over various things began to change. The price increased and the number of yearly treatments increased from 7 to 8 for some unknown reason. I began to notice my lawn did not look as thick or green as it once did but I stayed with Chorbie. I contacted them on several occasions to ask if they could do something to help my lawn and followed their advice including paying them to aerate my lawn, add peat moss to bare spots, water more often, etc... None of these made a difference and my lawn continued to look worse and worse. I had numerous brown patches and bare spots all over my lawn where the grass (Bermuda and St Augustine) was once thick and green. After I contacted Chorbie again to voice my concern about the state of my lawn, it took several weeks before they sent a service tech by to look at it and then they bragged about the fact they were not going to charge me to inspect it. I was informed I might have an irrigation system problem and they could send out their irrigation tech to check it for $129. I was also told they treated my lawn for fungus so that was not one of the contributing factors. At this point I gave up, canceled my service with Chorbie, treated my lawn for fungus myself since it had brown patches, and changed to a different lawn service company. Boom! In less than two weeks my brown patches began to clear up and the bare spots started to fill back in. Already it looks SO much better. I told Chrobie they were doing the exact same thing over and over and it was not working. I can't believe the difference already with service from the new company. I wonder now exactly what it was Chorbie was doing, because it looked like I was about to lose my lawn before I treated it and made the switch. In summary, I cannot recommend Chorbie for lawn service based on my experience with them over several years. They may offer all of these other services such as plumbing, irrigation systems, Junk removal, gutter cleaning, window washing, tree trimming, holiday lights, etc... but they have dropped the ball big time with their lawn service. Recommend you look elsewhere for quality lawn service.
Arlington, TX
Professional work and Professional personal they have worked on property twice very satisfied, Thnx Nick!
Arlington, TX
So far the worst customer service I have experienced in my life. These guys are a total rip off. Big scam.
I had asked for an estimate for sprinkler repair and might have misunderstood/ misheard over phone of their policy of charging $80 just to visit. The technicians came to look at the issue and quoted $575 just to replace two sprinkler heads and fix a broken pipe at a T-section. When I asked them for a coat breakdown for their estimate, they refused to answer and the guy said he is the supervisor and that's the only price they would do it for. The sprinkler head that I was looking to replace does not cost more than $20. So, obviously they are either quoting whatever comes to mind or just jacking up costs at their will.
To add to this, the owner lady was very rude over phone and spoke in an extremely threatening manner. Instead of trying to understand what the issue was and attempt to hear from the customer
, this lady was yelling at me on the phone and said she was going to call the police for theft of service.
Really?? Is this the way how you earn business? They probably have not heard a thing about how to talk to customers. The owner lady said she had my address and phone number and was calling to let me know that she was calling the police on me. I have never seen such pathetic behavior from a business ever!!! I decided that I would pay the inspection fee of $80 but not go ahead and give them my business. At this, the lady yelled again at me saying if I was going to pay by card, they would charge me 4.5% extra as that was the service fee for making card payments. She added that she wouldn't get off the phone until she got her payment. Again, like really??? Where on earth do these guys come with such ridiculous rates? I've worked for banks and I know how these things work!!!
Thankfully, I did find someone to fix my sprinklers at half the cost these guys were charging me. My advice to anyone looking around for sprinkler service/ landscaping is to please do yourself a service by not approaching these guys!!! Atrocious prices and totally appalling behavior.
Posted below is a pic of a quote I received from another company for the same job ($250) for which these guys were asking $575. Enough said, their whole business ( if that's what they call it) is a scam. Stay miles away from such cheats!!!
I had asked for an estimate for sprinkler repair and might have misunderstood/ misheard over phone of their policy of charging $80 just to visit. The technicians came to look at the issue and quoted $575 just to replace two sprinkler heads and fix a broken pipe at a T-section. When I asked them for a coat breakdown for their estimate, they refused to answer and the guy said he is the supervisor and that's the only price they would do it for. The sprinkler head that I was looking to replace does not cost more than $20. So, obviously they are either quoting whatever comes to mind or just jacking up costs at their will.
To add to this, the owner lady was very rude over phone and spoke in an extremely threatening manner. Instead of trying to understand what the issue was and attempt to hear from the customer
, this lady was yelling at me on the phone and said she was going to call the police for theft of service.
Really?? Is this the way how you earn business? They probably have not heard a thing about how to talk to customers. The owner lady said she had my address and phone number and was calling to let me know that she was calling the police on me. I have never seen such pathetic behavior from a business ever!!! I decided that I would pay the inspection fee of $80 but not go ahead and give them my business. At this, the lady yelled again at me saying if I was going to pay by card, they would charge me 4.5% extra as that was the service fee for making card payments. She added that she wouldn't get off the phone until she got her payment. Again, like really??? Where on earth do these guys come with such ridiculous rates? I've worked for banks and I know how these things work!!!
Thankfully, I did find someone to fix my sprinklers at half the cost these guys were charging me. My advice to anyone looking around for sprinkler service/ landscaping is to please do yourself a service by not approaching these guys!!! Atrocious prices and totally appalling behavior.
Posted below is a pic of a quote I received from another company for the same job ($250) for which these guys were asking $575. Enough said, their whole business ( if that's what they call it) is a scam. Stay miles away from such cheats!!!
Arlington, TX