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We called the Clovis/Fresno number for Roto-Rooter plumbers for an overflowing toilet. Eddie was our technician and he came out right on time (I have waited for 2 hours for service people, so that was positive). He said there wasn't anything wrong with our pipes, just that our toilets were 20 years old! He carefully explained what we could do in the meantime to fix the problem, and told me where we could go to replace them. He only charged me the $45 show up fee. I had a very positive experience (for having an overflowing toilet!) and would recommend them to others.