Best System Maintenance in Fort Wayne IN

Just had my water heater replaced by Merz plumbing, great place and great people to work with. I was referred to them by a co worker that has used them in the past and has been very happy. The guys that came were great and very friendly and were right on time. Very impressed and would definitely   use them again and also refer people to them.

We had a heat pump and furnace installed recently and couldn't be happier with the gentleman who sold us the unit and the installers. I highly recommend them if your in need of any plumbing and heating service.

Flowtech is a joke. They are overpriced, and so unprofessional. My fiancé worked there last year and was let go, let me add very unprofessionally let go, was told he was no longer needed and the owner just walked away, and we are trying to buy a house now and needed a good word letter from Flowtech, went in over a week ago to ask for the letter, asked them to call us when they had an answer, still nothing, we went back in today and was told they can't write the letter, because we don't feel comfortable lying to a bank how are you lying might I add. He was let go. We understand they won't write the letter, but they were very unprofessional by not giving us a phone call to let us know they wouldn't give us anything. I'm not a person to complain, but when my fiancé was let go very unprofessionally he left no answers to his questions, nothing. We have used their business before, and never again will we. So sad.

As a Waterfurnance GeoPro I expected more! Paid extra to get someone out the same day only to then have to wait 5 days ( in 100 degree heat non the less)  to have a board replaced. They didn't care that we were without either. Unit was also under warranty! The service manager even tried to compare it to his camping vacation he was on by choice.  They do not carry Waterfurnance parts on their trucks and ship parts to their shop in Laotto from Fort Wayne rather than picking up.  Huge disservice to the customer. Was not given any other option but to wait. I had to call multiple times to follow up - lack of communication all the way around . Will use someone else next time and would never recommend them to anyone I know.

I will never use Korte and I suggest everyone in Cherry Hill and the Fort Wayne area in general use a different company.

Had a good experience in the past. Don't know what is going on now with this company. Was led on for a whole week a plumber would be coming and that never happened. I called on a Friday asking if there was an availability for the next week. Was to by the receptionist that possibly Monday or Tuesday and they would call me Friday with a time. Never heard back so I followed up on Monday. She then again said still that day or Tuesday. They never came. Wednesday no call from them. I follow up on Thursday asking about availability and I was told I was never put on for Monday or Tuesday and that I was for Thursday Friday. That wasn't even a guarantee. I asked if I should look for someone else because I have a non-working water softener. She told me go ahead and look for someone else that they would keep me on the schedule and call me when a time was available. They never called never replied to my email I sent. Nothing was miscommunicated or interpretated incorrectly. If you don't have the availability be honest about it.

I'm leaving a negative review due to the disrespect and lack of the communication. I mentioned in the email that I work in the medical field and I don't get any more days off for a few months. My time is just as valuable as theirs. If there was no availability that should have been clearly and honestly communicated and I would have understood. To lead somebody on an entire week and waste their time waiting around is disrespectful and very unprofessional.

I will be sharing my experience with people that use this company currently.