Best A/C Installation in Fort Wayne IN

A while back I called A&A Mechanical to service my Generac generator. I called Generac directly as the home I bought this year came with a large generator. I have never had a generator before and didn't know what needed to be done on it. They gave me a list of companies that service their generators near my home, and A&A was a company within my town. I called and scheduled an appointment with them in a few days. What was great was that I found out from them, that they used to service the generator for the old owner of my house.

They came, performed service on the generator and set it up so I get it serviced once a year. Technician was friendly and explained to me how my generator worked, how it would test the system every week, pretty much gave me a lot of useful info. I am very glad I did get it service because two weeks later, my area lost power for an entire day. Seems some squirrel(s) messed around a nearby electrical substation. Immediately my generator kicked in... and it's an amazing generator powered my entire home! I so could have used this when I lived in Miami during hurricane season! If I didn't get it serviced, I would have been without power and I would have lost a stand alone freezer and a refrigerators worth of food... so I saved a lot of money!

If you have a generator, get regular service.... and get it from A&A!

Seems also per the website they also do work in plumbing, heating and A/C... so something to keep in mind too.

I highly recommend this plumbing service. The customer service was fast, polite and responsive. The plumber was clean and very courteous, went out of their way to please us by following up  with a  call and a note. The response time was 1 day ( mine wasn't an emergency). The woman that makes the appointments was very polite and flexible, as I am a night shift person. Great business if you need plumbing work done!

Very friendly and prompt, as well as fair in pricing. I will warn you though, he is a staunch, outspoken conservative. Some people want to support businesses like that, others do not. I will not be calling on him again because of his comments about politics on social media which I find rude and offensive.

Called them to come out and fix two issues. Explicitly told the person on the phone what was wrong and they said they'd send someone out. Person gets here and takes a quick look.. says there's nothing he can do nor would they normally be able to and recommends another number to call. I get a bill for 0.25hrs at $106/hr and a $79 service call charge for something that should have been stopped on the phone.

I get they need to make money.. but do they expect anyone to call again after that?

Well it was a cold snowy sat morning when the furnace decided to quit. Flow-Tech was the only company I could find that had the part available on a saturday.  They knew they could gouge me just because conditions were bad. Price they charged me was 2x's normal cost of the part. The guy tried to justify it by saying he could not separate the cost of labor and material in their system so if I wanted just the part, I had to pay for their labor for me to install the part. He would have wanted another $400 to come out and fix it on a saturday. Can Yelp come up with a grading system that has negative stars, I would use it here.

As a Waterfurnance GeoPro I expected more! Paid extra to get someone out the same day only to then have to wait 5 days ( in 100 degree heat non the less)  to have a board replaced. They didn't care that we were without either. Unit was also under warranty! The service manager even tried to compare it to his camping vacation he was on by choice.  They do not carry Waterfurnance parts on their trucks and ship parts to their shop in Laotto from Fort Wayne rather than picking up.  Huge disservice to the customer. Was not given any other option but to wait. I had to call multiple times to follow up - lack of communication all the way around . Will use someone else next time and would never recommend them to anyone I know.

I called at 8am this morning. Was told the business was opening up and would get a call back in 10 minutes. After 25 minutes I got a call back and was scheduled for service between 10am-11am. I was told that service could not be initiated until after 11am, I would get a call back. At a 11:25am I called. I explained that no one had arrived and that I really needed to be at work by 1pm, since I had taken the morning off. I was told that someone would be at my home within 15 minutes and the work would be done in time for me to be at work by 1pm. After another 20 minutes and to the point of frustration and tears, I called and canceled. I don't think a customer should have to be on the phone with a company 6 different times between 8:05am - 11:40am trying to get service. If you're not able to do it, say so.

Tressler Plumbing   used to be good, but not anymore. They are very unprofessional make promises they don't keep, won't return calls etc. they will actually set up an appointment not show up and not respond to any inquiries. Find someone else or you will be disappointed