Best Drain Installation in Durham NC

Very efficient, cost-effective, and wonderful service! Dylan was quick to respond to our initial question, took the time to explain things to us and did a great job replacing our water heater.

Most plumbing companies are not on par with Legacy. For several years I have had them do all my plumbing and each person I speak with or meet or have doing a repair is exceptionally professional and pleasant. The plumbers always call when they are heading to the house.

Recently, a home repair required a special pump and took longer than anticipated since it involved digging beside the house. Not only did the plumber stay until past 7pm to get everything 100%, the company owner drove over to help get my problem fixed that same day. Best service in town!

Price Point Plumbing was contracted out through Lowe's. I purchased a toilet through Lowe's and purchased their installation add-on. It covers the removal & disposal of the old toilet and the installation of the new toilet. Sunday (his name) shuts off the valve and disconnects and states the shut-off valve is broken and we need to turn off the circuit breaker for the water. He removed the old toilet and partially installs the new toilet. Sunday states that there is an issue with the PB pipe, and it needs to be replaced as well as the shut-off valve to connect it to the tank and that Lowe's doesn't cover anything outside of the scope of a simple replacement. To complete this project, he stated it would cost $350 plus tax. So, I'm paying Lowe's $200 already and now I have to pay an additional $350 to complete an installation? Are you crazy?! He leaves to get the parts and my husband who is home (I'm at work) tells me to tell him to hold off and we'll get quotes elsewhere. So, the three of us are on a conference call I say to my husband to turn the circuit breaker on and see if the valve leaks. Sunday exclaims, no don't turn it on I promise you it will leak, and you'll have a flood. Well after the call we turn it on anyway. And guess what. Not a drop comes out. LIES! Additionally, when he came back to try and cap off our valve that didn't need to be capped because the valve wasn't broken. He tried to come and uninstall the new toilet that I already PAID for and install my old one. Are you kidding me? All we needed was a shark bite connecter, a 2' pex pipe, and transition coupling. We already had a pipe cutter. Total cost $36. Time spent to do it, not even 10 minutes. I know times are tough, but you guys were straight-up despicable! And for shiggles, I called around to other places and with parts & labor they all told me around $125-150.

Bought an old house that needed a ton of repairs - sinks installed, showers worked on, toilets, spouts... basically everything and anything plumbing related we needed. Ethan with Joseph Rose responded quickly, gave us a free estimate, and his pricing was also the best priced from multiple estimates. Organized, efficient, communicative, professional and honest. Can't really ask for anything more. Felt very safe with him alone as a woman too which is very important too. Great service - highly recommended

We are New Yorkers quarantined in Chapel Hill in my parents retirement community. It's new construction. Their dishwasher stopped working and their warranty just expired.

My sister lives in Durham and she had plumber recs but all not so great. Her favorite guy is older and she didn't know if he would respond...

So I looked on Yelp. Jayks was professional - communicated via text - the plumber who came was here for 45 min fixed the issue and it was $45 !

We are now telling my sister and her subdivision to put this vendor in their list. EXCELLENT. PLUS we didn't get someone denying that COVID-19 is a pandemic (like the last guy who came here to help us around the house).

These guys have saved my home TWICE so far in 2020 with plumbing emergencies. The professionals that came were very kind and knowledgeable. Even during the COVID19 crisis, they are exceptional.

I experienced a plumbing issue at my home and called Sweetwater Plumbing for assistance.  I explained the issue to the technician who immediately diagnosed the problem.  The issue was resolved quickly.  The technician was very knowledgeable, with a professional attitude.
I would recommend Sweetwater Plumbing to anyone who needs a plumbing services.  I was very satisfied with their service.

Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!

Needed three toilets on three different floors. He was quick to come and provide his service at such a reasonable price. Would definitely use him again for future needs.

I had a really good experience with Nick from here today! Service was fast, friendly and informative. I had been experiencing a very high water bill and hoped that it was just my running toilet and not some bigger issue. Nick took the time to listen, explain how much waterloss I was probably experiencing and even showed me where my water meter was and how to track leaks by looking at the numbers! Above and beyond there!

Honestly, (to the business model) it was a bit more expensive than I had hoped, and I was kinda put-off by the repeated idea of getting a membership to receive discounts later on (kind of an insurance plan to use this company), but I am happy with the results and understand why they are trying to sell their plans.

I will add that Nick was a very non-pressure guy when it came to the proscribed options and was very direct with what would work best for me. They are very lucky to have such an excellent employee.

I put in a service request on yelp and Ronald got back to me super quick and was able to come out the next day and fix our broken bathtub faucet! He was very communicative and honest. This company was very helpful and my family is very happy to not have to take any more showers with a bucket!!

Called Eugene this morning to replace my garbage disposal and he was here this evening and I am all set! Very personable and prices are reasonable. He was recommended on my Nextdoor site and I would definitely recommend him do any plumbing needs.

Tl;dr: Experienced, easy to schedule with, efficient, and clean. This company works hard to keep your house running at tip top shape.

We had polybutylene piping in our house and suffered from dealing with two leaks within the first year of living there. We even had to change out our flooring because there was probably a leak in the past that wasn't handled in an appropriate amount of time. We called Jordan plumbing because after dealing with the second leak, we were advised to change out the piping in our house so that we don't have to worry about spontaneous leaking.

We called Jordan plumbing and scheduled someone to come out ON THE SAME DAY. That was unheard of unless in an emergency situation. The workers came and looked around at our water heater and the piping from it and they also recommended changing out the pipes on top of changing out our water heater since it was rusted and it was about time to change anyway.  They also wore booties to keep our house clean while they walked through it so I thought that was a great consideration towards us. Mr. Jordan came out later that afternoon to verify the report that was given to him and he gave us a quote for the work and materials. From what we understood of the pricing based on our other repairs, that was appropriate if not cheaper than what other companies were asking.

Due to the extensive work, they needed an entire day with a decent amount of crew so they scheduled us for Saturday of the same week (actually, about 4 days after our initial consult. We had plans throughout the day so we left them to it. Mr. Jordan himself oversaw the whole operation and was working with his team. He gave us appropriate check ins to make sure we knew what they were doing. They were done around 7pm and cleaned up after themselves. Mr. Jordan connected us with a sheet rock person to come and repair the drywall who offered us a competitive quote -- we ended up going with him.

If you're needing work done in the Durham area, Mr. Jordan and his team will take care of you with no surprises.

Jason Hogg, the technician came out to my house on a Saturday to put in a shower/tub faucet. He had to cap off the pipes so he could come back to do the install on Monday. He scheduled the appointment and told me he would be back on Monday at 10am. I called Monday at 8am to ask for a detailed bill,  which by the way they do NOT provide. They told me I didn't have an appointment. Turns out someone didn't do their job I was not on the list. Long story short, no plumber ever came to fix my shower. Cody and Brandon the dispatchers did not follow-up with me to let me know they were late and may not be able to come. Finally at 5:15 I called them back again and was told no one would be coming. And they do NOT schedule a time for arrival for a service call.
The one star is for the amazing ladies who answer the phones!

I paid over $200 to have kitchen faucet repaired. It was not fixed . It was actually made worse and broke off in my hand just couple hours after service. Unbelievably they took no responsibility and wanted to charge me to install another faucet that I provided. Use at your own risk .

Not only did the first tech tell us our malfunctioning furnace was fine, but the second one we demanded they send out didn't warn us it could be leaking gas. Three days later we had to call PSNC to check for leaks since the smell in the house was overwhelming. The gas guy showed us where the furnace was shutting down so that unignited gas was flowing over the unlit burners and pouring into the house.

TL;DR -- we could've been very sick or dead through Bell Cow's incompetence. DO NOT WORK WITH THESE PEOPLE.

Horrible experience. Completely misdiagnosed the drain problem. Then they had the audacity to send me an estimate for work not needed--nearly $3,000! I asked for a second opinion and, sure enough, it was a simple fix which was taken care of on the spot. Be aware.