Best Water Heater Repair in Durham NC

Had Dylan, with Mo Flo Plumbing, install a new full bathroom in my basement, which included jack hammering some of the concrete slab in order to lay new plumbing lines for the toilet and tub.  Everything was done per code and City inspector even came out and approved his work.  This was a major job that spanned several weeks, due to multiple inspections at different stages, and every time Dylan was on time and aways professional with the inspectors.  We were also very pleased with his work and the wife is happy, which is all that matters in the end, lol.  His prices also seem to be fair and reasonable.  Not expensive but not dirt cheap.  My impression of Dylan is that he is sincerely a very nice guy and always strives to please the customer.  We will always call him back for future needs!

Most plumbing companies are not on par with Legacy. For several years I have had them do all my plumbing and each person I speak with or meet or have doing a repair is exceptionally professional and pleasant. The plumbers always call when they are heading to the house.

Recently, a home repair required a special pump and took longer than anticipated since it involved digging beside the house. Not only did the plumber stay until past 7pm to get everything 100%, the company owner drove over to help get my problem fixed that same day. Best service in town!

I contacted R&S for 3 different needs - replace a toilet, repair a garbage disposal and repair a cold water leak in the hot water heater.

Rob showed up on the date and time agreed.  He was very nice, efficient and well prepared.  He brought a good quality toilet with him, at a fair price.  He quickly replaced the broken one.

The hot water heater issue was described as an over-pressure situation. Rob replaced a value under the house and a value (damaged by the over pressure) on the HW heater.  Good explanation, no up-sell.  

The garbage disposal was a simple (for him) remove a piece of metal jammed in the blade. Again, no up-sell.

My wife is very happy with the results and, to me, the price was right.

Will use again and recommend them to anyone in the Cary area.

Awesome communication about getting our appointment set up.  Then their technician let us know he was on the way. He took care of the issue installing a new spigot.  Highly recommend.

I don't write many reviews but Jayk's deserves a shoutout. We had issues with 2 different toilets within 3 weeks. Jose C. came out both times at or before the appointment time. Jose & his colleague are super nice & professional, made the necessary repairs in less than an hour each time and the price was reasonable. I have used other plumbing companies in the past but these experiences with Jayk's made them my go-to plumbing company in the future

Couldn't be more satisfied with Carrboro Plumbing. I needed old pipes replaced behind a vanity that other plumbers couldn't or wouldn't remove without me also hiring a handyman. After not one but two false starts with the renters of the house, they still showed up on time and did the work, at a price that I was shocked by (in a good way). They were always courteous and friendly over the phone and were a pleasure to work with. I'd recommend them to anyone.

These guys have saved my home TWICE so far in 2020 with plumbing emergencies. The professionals that came were very kind and knowledgeable. Even during the COVID19 crisis, they are exceptional.

I've used Sweetwater Plumbing for multiple jobs at my home.  Most recently for an issue with my tankless hot water heater.  Mario came out and resolved the issue quickly and professionally.

Tom and his team do a great job each and every time.  I recommend them to all of my friends and my clients.

Very Professional service. Prices are fair and the work is neat. Pays attention to detail and double checks his work. Highly recommend.

Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!

Excellent service! Very knowledgeable. Steven was prompt and kept us informed of everything. This company is honest and I would definitely recommend and definitely use again for all your plumbing needs!!

We needed two toilet bowls replaced, and sent the request to via Yelp for plumbers. We got a lot of responses all wanting to charge to see the job. Ronald responded with a very reasonable flat rate to install the two toilets and haul away the existing ones. We told him when the toilets would be delivered and scheduled his services for two days later. He was on time, professional, and polite. The toilets were installed within two hours, and there was no mess or anything for me to clean up afterwards.  Ronald gave us a great experience! And I will definitely recommend him to my neighbors for their plumbing needs.

Eugene was quick in responding to my request and was able to fix my plumbing issue the next day! The service was friendly and performed in a timely manner. I considered the price to be reasonable and will be contacting Eugene in the future with any other plumbing issues.

I was left confused and disappointed. JVG came highly recommended. I can only conclude that the minor job I needed wasn't worth their time. I had an issue with my toilet and also wanted quotes on several other jobs. The initial response and visit happened quickly. I was committed to a toilet rebuild but didn't have time for that to be done during the initial consult; I was available any day thereafter. I was told I'd get a quote later that day for all four jobs we discussed, though I was ready for at least to the toilet repair asap. I heard nothing back for a week. When I called and emailed and texted, it was still several days more before I heard anything. The response I received was just an estimate for the jobs with no inquiry about when I wanted something scheduled. The prices for the other jobs were higher than we originally discussed, but I replied that I had hoped to have the toilet job done. I had been giving them the benefit of the doubt (things come up, this was around Thanksgiving), and I trusted they were reliable and didn't look elsewhere. But I never heard anything back, once again. It's baffling. If a simple toilet rebuild isn't cost effective for them to do, they could simply tell me they didn't have room in their schedule. But I heard nothing for essentially a month. I don't relish writing this, but I can't recommend them.

Jason Hogg, the technician came out to my house on a Saturday to put in a shower/tub faucet. He had to cap off the pipes so he could come back to do the install on Monday. He scheduled the appointment and told me he would be back on Monday at 10am. I called Monday at 8am to ask for a detailed bill,  which by the way they do NOT provide. They told me I didn't have an appointment. Turns out someone didn't do their job I was not on the list. Long story short, no plumber ever came to fix my shower. Cody and Brandon the dispatchers did not follow-up with me to let me know they were late and may not be able to come. Finally at 5:15 I called them back again and was told no one would be coming. And they do NOT schedule a time for arrival for a service call.
The one star is for the amazing ladies who answer the phones!

We contacted Sparrow and Sons because the toilet in our master bathroom was not flushing properly.  They spent about 5 minutes at our house (literally).  They walked into the bathroom and then out to our septic tank.  They opened the cover to the tank, told my husband that it was full and said that there was nothing they could do for us since they don't do work on septic systems.  That was all well and good.  At least we found out what the problem was. But they charged us $225 for the visit for doing absolutely no work!!!  And they falsified the invoice claiming that they had checked our sewer line.  They had done nothing of the sort!!  This was outright highway robbery.  We did get them to drop the charge to $175.  But it was still ridiculous to charge that much to do nothing except tell us that there was nothing that they could do.  We will never use them again.

We have been out of our house for a week with no AC. Service guy came out on Thursday and said we needed new system. Ticket for new parts that were needed didn't go in until Monday. Every time we call to check on our service request the person assigned to handle home warranty calls is out of the office. Was told it would take another 5 days for parts to come in. Will probably cancel our home warranty contract based on this experience. Every other vendor our home warranty has used has been fine - this experience has been terrible.

They got here and gave me a quote that's unreasonably high. Although I have communicated my issue clearly beforehand and they should be able to give me a quote without having to be here. In the end I had to pay for the dispatch fee while fixing the issue myself. Genuinely bad experience, feels like a trap.