Best Sump Pump Repair in Durham NC

These guys have saved my home TWICE so far in 2020 with plumbing emergencies. The professionals that came were very kind and knowledgeable. Even during the COVID19 crisis, they are exceptional.

Always a pleasure doing business with Sweetwater. Stand up crew that gets the job done quickly and professionally. Would recommend to anyone who needs a plumber!

Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!

Knowledgable and friendly service tech, however, the quote for the installation of a 50 gallon water heater was much too high. We had Dominion do the job for 1/3 of the quote.

Quick easy and painless. Ronald was at our house next day when we needed a valve replaced. Would absolutely recommend Ronald and will be using him in the future

I could not be happier with the service I received from Rooterman.  I had a leak under my sink and had called two local plumbers who had done work for me in the past.  One was out of business and the other never returned my call.  I called Rooterman, someone answered the phone,  Rooterman arrived within an hour, diagnosed the problem as a rusted through disposal, gave me an estimate, went to get a new disposal, and installed it - all within 1. 5 hours and on top of it all Kevin was as personable a person as I have ever met.  I have already told two neighbors about the good service and I will call Rooterman Coastal Carolinas the next time I need plumbing help.

Old worn wires were visible for 4 visits from RHaA on the outside of my unit. When my air-conditioning failed to turn on the technician said this probably shorted my thermostat. It was trashed. I was on their maintenance plan they had just been here. He still charged me $60 for the visit and suggested I replace the worn wire piece. When I did, and it still did not work, I called and complained about the charge for the last visit and asked them to come fix it. Despite having paid for a maintenance plan and the last visit fee of $60 they still wanted to charge me another $60 on top of what they would charge to diagnose and fix the issue. I demanded a full refund and will be finding another company.

Don't use anyone else.  Super professional and helpful.  Honest.  On time.  Extremely competitive. Went through pains to clean up after their work (leaky shower, replacing toilet, replacing kitchen faucet).  Won't use anyone else.  Tried 2 others beforehand. Waste of money and time.  These are the guys.

Update:  I'll still use them but I do wish his company would be much better at their claim of being paperless  because they never sent me or my landlord a receipt for services rendered (a few hundred dollars' worth) that we needed and asked for repeatedly.

I needed a new hot water heater installed and Mr. Mayo drove over to my house and hooked it up without any difficulty at all.  His services, communication skills and professionalism were all excellent.  And the cost was most agreeable.  Highly recommend!!

Seth helped us out when a pocket door in our quirky older Chapel Hill home broke. He came over, assessed the problem, and tried several solutions to fix it. He listened to my idea about eventually replacing it, and removed it completely in order to replace it. He worked efficiently and charged us for just an hour of work. But the best part came the next day.....after more than 24 hours, I got a message from Seth. He had been thinking about our door and talking to colleagues about it and wanted to come back to try another solution. My husband and I were blown away by him going above and beyond like that, which is an attitude that is totally rare today. We can't wait to have Seth back for any handyman work we'll be needing in our home!

I contacted Pure-line upon the recommendation of an acquaintance who indicated they would provide good service at a  fair and reasonable price. Unfortunately, I experienced neither. Of the three issues I asked them to address, only one was addressed correctly (a toilet shut-off valve), a toilet flow valve which was installed incorrectly (took me 15 minutes to re-install correctly) and an issue with a shower filter (which they bailed on altogether).
$393 later, I wasn't happy. When I contacted the owner, he pointed out repeatedly that I had signed a pre-authorization for the services-which is true. I waited 10 days for these guys to show up, and paid a ridiculous amount just to get stuff done I could have done on my own. The shower issue was what was important to me. After a phone conversation and a couple of back and forth e-mails, the grand compromise was a phone number to contact the shower handle manufacturer (this guy's grand solution was to rip open my walls to install all new fixtures), who promptly sent me a replacement filter at no charge; repeated offers to reconnect my garden hose that I mentioned they left unconnected (he seemed to really want to focus on this irrelevant aside), an offer to send someone out to get the toilet valve re-installed- and finally- a refund check for $58.98. I knew the rate for services was high to begin with (shame on me for being suckered in on this one)-it simply stung extra hard when I realized they didn't even get the simple stuff right and completely bailed on the main purpose of my call. Anyhow-caveat emptor with this outfit. If the service seems ridiculously high to begin with, don't sign their CYA authorization in the first place. I naively expected more integrity in addressing this customer's complaint then I got, so my only recourse is alert others to avoid being hosed in a similar fashion.

I noticed that my bathtub faucet was leaking in September 2020. After trying to fix it myself, I realized I needed to call an emergency plumber as it was the weekend and my children and I needed to shower, etc. I called this place and ultimately regret it. The employee who came to our home on the day of the call was very kind. He explained what we needed, about how much it was going to cost, etc. but that he wouldn't fix it that day because he didn't have time. Still, I had to pay the fee for him to come out. We made an appointment for someone else to come out the following day. This employee smelled very strongly of cigarette smoke, did not wear a mask during the global pandemic we're in, etc. He was kind and got to work. While working, he created a larger hole than necessary in the wall. He explained it was an accident that he would come out off the company clock to fix the drywall. Unfortunately, he never showed up and wouldn't answer when I attempted to contact him. We then had a huge issue with the bathtub taking several hours to drain, although we NEVER had the slightest issue with this prior to the work. I also noticed lots of plastic and debris were just washed down the drain instead of cleaned up. Frustrated, I called the company back to see what we could do to fix these issues. The lady I spoke with tried to tell me that this was not their fault, they were not liable, it must have been something else, I must have misunderstood him, etc. Finally, she scheduled for the same employee to come out and look at the drain a couple of days later. When he returned, he acted like he didn't know what I was talking about when I asked about the drywall, and then charged me an additional $280 to snake the drain and clean out his debris. Cool, thanks. If I never need an emergency plumber again, this will absolutely not be the place I call.

Archie was a amazing plumber. I explained what was going on and because he had worked on the house before, he knew right what to do. I have had other plumbers do things half assed (not caulk a new fixture, not replace wall the parts inside a toilet even though the parts cost less than $8!). Archie was efficient, honest and dependable. He popped over after hours even because it was near his home. HIGHLY RECOMMEND!

I contacted Mr. Rooter Plumbing about installing a new toilet and hooking up a kitchen faucet. They told me it wouldn't be a problem and that they would send someone out to do it, but I'd have to pay $50 up front which would go toward the installation. However, when the two plumbers arrived, they had no intention of doing any work at all. Instead they talked about surfing and then quoted me an outrageous price of close to $850 to do the job. The next day, I was able to find an honest local plumber to do the entire job for $275! The people at Mr. Rooter had no explanation of why their quote was so incredibly high and wouldn't return my calls. They were firm on not refunding my $50, which is why I want to warn people of this corrupt company. They tried to rip my family off for $500, but had to settle for $50. Total garbage.

Great Customer Service and very timely. The company does a great job of contacting you and scheduling appointments.  Our service rep was Adam, and he did excellent work.  Thank you

Been waiting 5 hours for a guy to come to the appointment that they set and haven't heard a word. It's not like I had anything else to do. Safe to say this is the worst customer service.

They got here and gave me a quote that's unreasonably high. Although I have communicated my issue clearly beforehand and they should be able to give me a quote without having to be here. In the end I had to pay for the dispatch fee while fixing the issue myself. Genuinely bad experience, feels like a trap.