Best Heater Repair in Durham NC

I've used Mo Flo twice so far and have been extremely happy with their service. Timely, professional, friendly and very reasonable! Definitely my go to reliable plumber! A++

What a great company with real people and amazing customer service.  Last week, the Monday before the first snow storm, I smelled gas in my garage coming from the water heater.  After PSNC diagnosed the leak and shut it off , a friend referred me to Jamie @ Legacy Plumbing.  ,
He answered the phone!  and had Joe here in 35 minutes to drain the old water heater.  They found a new water heater for me, had it here in 1.5 hours and it was installed and working by 6:15 pm.  Joe worked tirelessly even though the ice was coming and roads were getting dangerous.
My new water heater works beautifully, their price was extremely fair.  Legacy Plumbing will be my go-to plumbing company from here on!

Robert has picked up his dad's business and is running strong with it!  He has replaced faucets, repaired toilets and replaced our water heater.  He always returns calls, is polite, shows up when he says he will, and does excellent work!  He cleans up the job site and is an all around great plumber!

Excellent same day service.  My well pressure tank switch went out and pipes froze leaving me with no water on Christmas.  Ethan from Joseph Rose Plumbing returned my email right away and was at my house a few hours later (The only response I received after calling 10 plumbers).  
He inspected all of the plumbing, water pressure tank, and the well and then diagnosed the problem and replaced a burnt out pressure switch.  Excellent communication, pricing, and customer service.  I highly recommend this young man and Joseph Rose Plumbing.

They are only interested in larger more profitable jobs.

Chris is the BEST. I've never experienced someone so efficient and knowledgeable. I will never use anyone other. Amazing.

These guys have saved my home TWICE so far in 2020 with plumbing emergencies. The professionals that came were very kind and knowledgeable. Even during the COVID19 crisis, they are exceptional.

I've had my first interaction with Sweetwater plumbing and I can't speak highly enough of their customer service and work ethic.  I needed and external pipe repaired and with in hours of reaching out to them, they were at our house and fixing the pipe.  They will be our ONLY 'go to' service company from now on.  I couldn't have asked for anything better.  So easy to work with...thank you, sincerely.

Very Professional service. Prices are fair and the work is neat. Pays attention to detail and double checks his work. Highly recommend.

Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!

Excellent service! Very knowledgeable. Steven was prompt and kept us informed of everything. This company is honest and I would definitely recommend and definitely use again for all your plumbing needs!!

I just moved and needed 3 original toilets replaced.  I reached out to Certified Plumbing (and several other companies) to get a price and a timeframe. The owner reached back right away with a price estimate and a timeframe.  Both were amazingly reasonable compared to some of the other estimates and timeframes I received.  So, if you need a plumber, look no further.  I'll definitely be using and recommending them for future projects.

I needed a regular maintenance of my tankless water heater. Chose the company because of yelp high rating. I was not disappointed at all.
Eugene was on time and not only made all the work quickly, but also explained everything he did and how it works. I recommend the service.

I was left confused and disappointed. JVG came highly recommended. I can only conclude that the minor job I needed wasn't worth their time. I had an issue with my toilet and also wanted quotes on several other jobs. The initial response and visit happened quickly. I was committed to a toilet rebuild but didn't have time for that to be done during the initial consult; I was available any day thereafter. I was told I'd get a quote later that day for all four jobs we discussed, though I was ready for at least to the toilet repair asap. I heard nothing back for a week. When I called and emailed and texted, it was still several days more before I heard anything. The response I received was just an estimate for the jobs with no inquiry about when I wanted something scheduled. The prices for the other jobs were higher than we originally discussed, but I replied that I had hoped to have the toilet job done. I had been giving them the benefit of the doubt (things come up, this was around Thanksgiving), and I trusted they were reliable and didn't look elsewhere. But I never heard anything back, once again. It's baffling. If a simple toilet rebuild isn't cost effective for them to do, they could simply tell me they didn't have room in their schedule. But I heard nothing for essentially a month. I don't relish writing this, but I can't recommend them.

Jason Hogg, the technician came out to my house on a Saturday to put in a shower/tub faucet. He had to cap off the pipes so he could come back to do the install on Monday. He scheduled the appointment and told me he would be back on Monday at 10am. I called Monday at 8am to ask for a detailed bill,  which by the way they do NOT provide. They told me I didn't have an appointment. Turns out someone didn't do their job I was not on the list. Long story short, no plumber ever came to fix my shower. Cody and Brandon the dispatchers did not follow-up with me to let me know they were late and may not be able to come. Finally at 5:15 I called them back again and was told no one would be coming. And they do NOT schedule a time for arrival for a service call.
The one star is for the amazing ladies who answer the phones!

Replaced our toilets, faucet and some other small things. Did it for a reasonable price and they were there when they said they would be.

Funny name, good company! I rent a home and my dual-zone heating started acting up (short summary - upstairs was an oven, even when that zone was turned off). After the rental company sent out their guy to check it out, they contracted Bell Cow to fix the issue. The woman who called to setup the appointment was very nice - though either I misheard or she misspoke on the time (I thought she said between 3 and 5). Terrence called me at 12:45 to tell me he was going to be out in about 45 minutes. When I asked about the window, he informed me that the windows are 4 hours, because they never know when they'll get stuck on a job.

Make sense, and having personally worked for a small company that did in-home service calls, I wasn't going to fault him.

He arrived on time and was very thorough in diagnosing the problem. He confirmed my suspicions about what was wrong, but needed to get a part. They called me back the following day to schedule the follow-up appointment, which was a few days out because of the time to get the part and the holidays - understandable.

Today Terrence called me to let me know he'd be here in a half-hour (well within the window I was given). He showed up as expected and had the issue fixed in less than an hour after that. Including making sure I was satisified that everything was working as intended, explained to me what was going on, and asked if I had any questions.

Overall, really happy with the service, it was nice to have the same guy come out both times, improves efficiency (though it might have just been luck if it's a small enough business, I didn't think to ask).

If I ever have an HVAC issue again, or buy my own place, I'll insist on calling these guys.

Horrible experience. Completely misdiagnosed the drain problem. Then they had the audacity to send me an estimate for work not needed--nearly $3,000! I asked for a second opinion and, sure enough, it was a simple fix which was taken care of on the spot. Be aware.