Best Emergency Services in Durham NC

Had Dylan, with Mo Flo Plumbing, install a new full bathroom in my basement, which included jack hammering some of the concrete slab in order to lay new plumbing lines for the toilet and tub.  Everything was done per code and City inspector even came out and approved his work.  This was a major job that spanned several weeks, due to multiple inspections at different stages, and every time Dylan was on time and aways professional with the inspectors.  We were also very pleased with his work and the wife is happy, which is all that matters in the end, lol.  His prices also seem to be fair and reasonable.  Not expensive but not dirt cheap.  My impression of Dylan is that he is sincerely a very nice guy and always strives to please the customer.  We will always call him back for future needs!

I called ACME to clean my vent pipe since my toilet was backing up into the tub. The guys came out with all of their equipment and we talked for a good 10 minutes about the issues. When they found out I had a sand filter septic system they decided to check the septic tank before doing anything else. I never thought to check it since it was just cleaned and inspected about 2 years ago. Turns out it's full. They gave me excellent advice on how to proceed, gave me some names of companies that could help. Bill was less than $50 since the auger would be useless. Very trustworthy people. Extremely nice, very knowledgeable and willing to help. They are my new go-to plumbing service company. Highly recommend.

I requested an estimate through yelp to replace a water valve. Ethan was very responsive, arrived on time, made the repair and fixed a few other things that he found to need replacement. I needed a new kitchen faucet and he even went to Lowes, picked up the part and replaced that. I'm very pleased with the service and knowledge and highly recommend!

Called two different times and was told to send my address and description and someone would call to schedule. Both times I never heard back.

Chris came out on an emergency and was amazing!  He and his team stayed until a major problem was resolved and they fixed it completely even though it was complicated.  Could not have been more professional or any better.  Highly recommend them!

I've used still water plumbing for the last 2 years on numerous jobs and he has alway done an excellent job . I would highly recommend Joe at still water plumbing.

Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!

Lansen fixed my toilet on a Friday night. He arrived quickly and completed the work quickly. I'd tried calling different 24/7 service, but their dispatch never got back to me. I highly recommend Lansen and I'll call him again for any future issues.

Helpful, kind and doesn't try to sell you what you do not need. Thankful for Eddie and his crew!!!

Anyone hear of the song, Jim Dandy to the rescue? This is the guy!! For the second time Vincent has made me a VERY happy home owner. Only this time I actually got to meet the man behind the prompt and accurate service. Again, no muss and no fuss AND I got the bad parts in my hand with an explanation and recommendation.  Reasonable prices and JOB WELL DONE, VINCENT!!

Knowledgable and friendly service tech, however, the quote for the installation of a 50 gallon water heater was much too high. We had Dominion do the job for 1/3 of the quote.

The gentleman was both courteous and professional during my recent service call. He changed out an existing kitchen faucet for a new one and connected both plumbing and laundry tub to pre-plumbed connections.

Love working with ARC! Every one of their crew members we've worked with (Benjamin, Brantley, and Rich) has been incredibly helpful and pleasant to work with. We've used them for a number of projects over the years, including moving all of the plumbing under our house for a kitchen remodel. Their price point is great compared to other quotes we've gotten and they are just the nicest people! Only once was there an issue with a leak after they had left, and it wasn't technically their fault (it was a faulty faucet we had purchased). But they still came out on a weekend right when we called and fixed the problem and reinstalled a new one free of charge for us. I 100% recommend and trust ARC.

Jason Hogg, the technician came out to my house on a Saturday to put in a shower/tub faucet. He had to cap off the pipes so he could come back to do the install on Monday. He scheduled the appointment and told me he would be back on Monday at 10am. I called Monday at 8am to ask for a detailed bill,  which by the way they do NOT provide. They told me I didn't have an appointment. Turns out someone didn't do their job I was not on the list. Long story short, no plumber ever came to fix my shower. Cody and Brandon the dispatchers did not follow-up with me to let me know they were late and may not be able to come. Finally at 5:15 I called them back again and was told no one would be coming. And they do NOT schedule a time for arrival for a service call.
The one star is for the amazing ladies who answer the phones!

The technicians that came to fix my kitchen sink faucet were friendly and on time (I called to schedule and they had someone at my house in under two hours!) It was great to read their bios and learn about them - turns out we had some things in common! Both of the guys were very professional but easy to talk to. They recommended an option for a long term fix, which I chose to do after listening to the pros and cons. And the price was great too! I don't normally post reviews but I think these two guys deserve one. Thanks again Quality Service - you've got a customer for life!

Have had trouble with this company from beginning to end. Did not send enough help, despite acknowledging that we needed 2 workers.
One worker was extremely rude/arrogant! Drug out the work to pad the bill, and took days to do, and we had to have the work re-done!
Two months later, and we still have a leaky faucet in 1 bathroom! Now, after 2 months, they have decided to send us another bill.....for work that their employee did wrong, and they had to re-do!!

RUN from this company......run fast!

DO.NOT.USE.  After waiting for them all afternoon on a weekend, for an emergency appointment that had been scheduled in the morning, they finally called and said they weren't coming. DO NOT USE!!!