Best Doorbell Installation in Durham NC
Plumbing Service
I called Blantons to come and look at my tankless hot water heater that wasn't giving out hot water. When I called, they told me there would be a $116 service charge and then possible charge if something needed to be fixed. Of course, I understand that.
The technician comes out to my house, takes a look at water heater, breaks a lever on the box next to water heater. Connects a loose wire. Technician was there less than 40 minutes. Then he comes around with his invoice and he charges me $360 for diagnostics. Never told me prior to doing anything that it would cost this much. My total was $417, for less than 40 minutes of work. He also put in the invoice that he diagnosed the problem for 45 minutes and then took 30 more minutes to fix. Not true, I have it on my cameras and I stayed with technician the whole time.
I paid the bill because I didn't know what else to do. I immediately called the company to speak to them about this matter, was asked how much I think I should have to pay. Then was told that the manager said I shouldn't have paid and he can't give refund now that I have already paid but he would give $50 credit.. no thanks! I asked to speak to the manager and he conveniently just left to go to the field, he was supposed to call me by end of day and surprise.. he never did.
I would never recommend this company to anyone. Terrible customer service and seems like they adjust their prices based on what they think they can get away with.
The technician comes out to my house, takes a look at water heater, breaks a lever on the box next to water heater. Connects a loose wire. Technician was there less than 40 minutes. Then he comes around with his invoice and he charges me $360 for diagnostics. Never told me prior to doing anything that it would cost this much. My total was $417, for less than 40 minutes of work. He also put in the invoice that he diagnosed the problem for 45 minutes and then took 30 more minutes to fix. Not true, I have it on my cameras and I stayed with technician the whole time.
I paid the bill because I didn't know what else to do. I immediately called the company to speak to them about this matter, was asked how much I think I should have to pay. Then was told that the manager said I shouldn't have paid and he can't give refund now that I have already paid but he would give $50 credit.. no thanks! I asked to speak to the manager and he conveniently just left to go to the field, he was supposed to call me by end of day and surprise.. he never did.
I would never recommend this company to anyone. Terrible customer service and seems like they adjust their prices based on what they think they can get away with.
8810 Westgate Park Dr, Ste 110, Raleigh, NC 27617
Plumbing Service
Beware, Blanton's may provide service with a smile But are laughing all them way to the bank! Had them install a new $7500 system 6 years ago and the AC stopped cooling. Their is technician was a complete drama queen checking for the problem and everything was borderline ok. When he touched the compressed he jerked his hand back like it burned him exclaiming whoa, that's hot! When I reached done to check it he came back with oh, it's not that hot, it was luke warm. When he was done he talked about how he could save my unit from a complete replacement by changing out the compressor for only $2,005 since the compressor was under a 10 yr warranty.
The compressor had 3 mounting bolts, 2 refrigerant lines and 4 wires. He tried to tell me it was very complex and would take about 2 1/2 hrs to complete the job. The $2005 was for labor and refrigerant ( they do't itemize their invoices to keep you blind to their rates) and he went into a rehearsed spill about solder costing $27 a lb and other expenses... a bunch of BS! I sent him on his way & complained, they came down to $1,500 over the phone, again going on about their expenses and how most people don't want itemized invoices. $500 an hour for labor is outrages! I later found out that the technicians get incentives for replacing parts that may or may not need replacement. Obviously, I went elsewhere to get it repaired. If you're even thinking about using them, get other quotes first - you'll notice a major difference in pricing. I feel like a sucker using them to begin with as I don't mind paying for quality buy I don' t like to be played as a fool.
The compressor had 3 mounting bolts, 2 refrigerant lines and 4 wires. He tried to tell me it was very complex and would take about 2 1/2 hrs to complete the job. The $2005 was for labor and refrigerant ( they do't itemize their invoices to keep you blind to their rates) and he went into a rehearsed spill about solder costing $27 a lb and other expenses... a bunch of BS! I sent him on his way & complained, they came down to $1,500 over the phone, again going on about their expenses and how most people don't want itemized invoices. $500 an hour for labor is outrages! I later found out that the technicians get incentives for replacing parts that may or may not need replacement. Obviously, I went elsewhere to get it repaired. If you're even thinking about using them, get other quotes first - you'll notice a major difference in pricing. I feel like a sucker using them to begin with as I don't mind paying for quality buy I don' t like to be played as a fool.
4514 Bragg Blvd, Fayetteville, NC 28303