Best Air Duct Repair in Durham NC

Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!

Jason Hogg, the technician came out to my house on a Saturday to put in a shower/tub faucet. He had to cap off the pipes so he could come back to do the install on Monday. He scheduled the appointment and told me he would be back on Monday at 10am. I called Monday at 8am to ask for a detailed bill,  which by the way they do NOT provide. They told me I didn't have an appointment. Turns out someone didn't do their job I was not on the list. Long story short, no plumber ever came to fix my shower. Cody and Brandon the dispatchers did not follow-up with me to let me know they were late and may not be able to come. Finally at 5:15 I called them back again and was told no one would be coming. And they do NOT schedule a time for arrival for a service call.
The one star is for the amazing ladies who answer the phones!

The first thing you need to know about this company is your estimate and bill will not be itemized.  With that, you have little choice but to pay the invoice.  I asked for and got with some discussion, an itemized estimate.  Then came the good stuff.  The second thing you need to know about this company is that they won't pay you back for work not performed.  I've been waiting since December 24th (it's now Feb 22nd) for a refund on work not done.   I've even filled a complaint with BBB - Blanton's response was that they had attempted to contact me on numerous occasions - guess that their bulk mail solicitations count as contacts as I have yet to hear from this supposedly reliable and professional company.  My appraisal of their work was that they hire younger workers as experienced ones don't want their licenses to be blocked by Blanton's.  As such, the workers inexperience shows even in spite of the sky high rates Blanton's charges.  Note the pics below.  Wall panel was three times the size of the one replaced and left with wall board repairs needed.  Note the wires coming out of the wall behind the water heater and the overflow drain into the house rather than outside as needed.  Finally, the repairs to the washer were done with plastic tubing rather than more expensive and more difficult to install copper.  BTY, the water heater installed was the least economical to operate on the market and retailed for $455 - the repair cost was $1,678.88.