Best Backflow Services in Anchorage AK
Plumbing Service
I just got charged the equivalent of $700 an hour !!!!! (there were no parts, special costs, etc.)
Yes, that is true. I'll now avoid Alkota Plumbing & Heating (they lost a returning customer). On April 15, 2015, I requested a service call to help install a simple bathroom faucet. I already purchased the faucet, and I had the old faucet half-way uninstalled. Part way in doing the work, I thought it was best to have the installation finished by a skilled worker. It was a simple task with no additional parts needed. The entire call lasted a half-hour. For that I was billed $350 !!! That is exorbitant even considering a basic service call fee on top of an labor charge.
In the past I had used Alkota for a kitchen faucet call, bathroom toilet call, and a furnace call. I was satisfied in the past, so I called the company for this service. Well, apparently their policies changed. For my kitchen faucet installation three years earlier, Alkota charged me $186.24 ($160.00 of which was for labor and the service call, so excluding parts it turned out to be the equivalent of $128 an hour). That call involved a few special parts (I supplied the faucet) and turned out to be a little complicated due to my kitchen setup, so for the 1 hour 15 minute call I thought the rate was quite fair. And that plumber (someone different) at the time was very professional. But how did the rate go up 273% in just three years?
Another thing irks me. On the day of service when paying by credit card a yellow invoice is given. Of course, none of the bill is listed for parts. But weeks later I received an invoice by the mail with a credit card receipt. But that second receipt shows materials for $16. The total amount is the same, but where did the idea come from that there were extra parts involved? I supplied the entire faucet that came with all the parts.
Yes, that is true. I'll now avoid Alkota Plumbing & Heating (they lost a returning customer). On April 15, 2015, I requested a service call to help install a simple bathroom faucet. I already purchased the faucet, and I had the old faucet half-way uninstalled. Part way in doing the work, I thought it was best to have the installation finished by a skilled worker. It was a simple task with no additional parts needed. The entire call lasted a half-hour. For that I was billed $350 !!! That is exorbitant even considering a basic service call fee on top of an labor charge.
In the past I had used Alkota for a kitchen faucet call, bathroom toilet call, and a furnace call. I was satisfied in the past, so I called the company for this service. Well, apparently their policies changed. For my kitchen faucet installation three years earlier, Alkota charged me $186.24 ($160.00 of which was for labor and the service call, so excluding parts it turned out to be the equivalent of $128 an hour). That call involved a few special parts (I supplied the faucet) and turned out to be a little complicated due to my kitchen setup, so for the 1 hour 15 minute call I thought the rate was quite fair. And that plumber (someone different) at the time was very professional. But how did the rate go up 273% in just three years?
Another thing irks me. On the day of service when paying by credit card a yellow invoice is given. Of course, none of the bill is listed for parts. But weeks later I received an invoice by the mail with a credit card receipt. But that second receipt shows materials for $16. The total amount is the same, but where did the idea come from that there were extra parts involved? I supplied the entire faucet that came with all the parts.
6189 Debarr Rd, Anchorage, AK 99504
Plumbing Service
No one ever showed up for tthe job. Keeps saying he will be here. No show. Only one person even asked about the job. A huge waste of my time.
Anchorage, AK 99501
Plumbing Service