Best Toilet Repair in Anchorage AK

Shaun was amazing from start to finish on our plumbing needs. We had a pipe burst and he came over within a few hours of calling. He got the job done quickly and right the first time. He even answered a question unrelated to fixing the pipe. Told us what was wrong and how he planned on fixing it. Later that night he sent us a quote and it was significantly less than what another plumbing company was going to charge. He came back a few weeks later and fixed our furnace. We have saved so much money since he fixed it. Very polite and tells you step by step what he is doing so you have no issues with his work.  He is as good as they get and I will always use him for plumbing and heating needs.

I don't recommend them. The guy who came to snake the our lines was great and outstanding!  He was truly great.  My problem is with their customer service.  I emailed them and didn't get a response, I then called for an appointment for the next day.  Later that night I called for an emergency service which was very fast and prompt.  While on the phone with the dispatcher I was displeased with their customer service, not the direct service from the person performing the job.  They then cancelled my appointment which they said it was by accident.  Still my overall experience left me not trusting their customer service.  And I won't return as a customer.

I would look elsewhere.  These guys don't do great work.  Sort of half ass.  Plus, not super responsive.  Called at 8 am as soon as they opened bc no hot water.  No assurance they will come out that day.  They don't even call back until next day.  Other outfits in town do good work, same prices and more responsive

I should have read the reviews prior to paying the $89.00 call out fee, I told them exactly what needed to be fixed, what parts were needed, took pictures of the cracked elbow and sent it to them.  The guy came out and said this is a big job, this is a big job.  It wasn't, draining the boiler was the hard part, it was not a big job, it was to replace an elbow and crimp a 4 inch piece of pex.

They provided a quote with a 10 foot piece of pex, and gave me exactly what I told them was wrong in the first place for $89.00 that would not be applied the repair, that is just to get them to go to your place.  Then the original plumber called me and denied he said it was a big job, (gaslighting) so I paid $89.00 for a confrontation and did not let them back to my place.  I will never recommend or call them again.  No integrity, and they should let you know it isn't time and materials, they make up what they are going to charge you.

No one ever showed up for tthe job. Keeps saying he will be here. No show. Only one person even asked about the job. A huge waste of my time.