Best Gas Line Repair in Anchorage AK

The only reason we used Discount is because it's the only way our HSA home warranty would cover the repair of our Instahot. It took them several days to get back to use after we contacted HSA, then we got rescheduled because they had a more urgent repair to do before us. Once they finally came, they determined the item couldn't be repaired and needed to be replaced. They were to get approval from HSA within a day but they just never called us back. over a week later we were able to get in touch with them and then it's another week an a half before they can come to replace the item. it has been over a MONTH to get a very simple fix completed- it's not a large or expensive appliance.. if we hadn't hounded them about it we probably would have never heard back at all. I don't know if it's because the repair is going through our warranty or what but it seems like they just don't care in the least. I'm very unimpressed.