Best Faucet Repair in Anchorage AK

Shaun was amazing from start to finish on our plumbing needs. We had a pipe burst and he came over within a few hours of calling. He got the job done quickly and right the first time. He even answered a question unrelated to fixing the pipe. Told us what was wrong and how he planned on fixing it. Later that night he sent us a quote and it was significantly less than what another plumbing company was going to charge. He came back a few weeks later and fixed our furnace. We have saved so much money since he fixed it. Very polite and tells you step by step what he is doing so you have no issues with his work.  He is as good as they get and I will always use him for plumbing and heating needs.

Had a bad clog in my toilet & had to call for an emergency service. I spoke to Daniel, who at first, seemed very kind & understanding. He sent a technician who arrived within 30 min. The technician who came (didn't get his name) was very aloof. Came in, didn't even take off his dirty ass shoes, & in less than 10 min. was finished with the problem, which I thought was a little odd. He assured me that everything was fine & that there shouldn't be anymore issues. I trusted his word. Not even two days later, I noticed the toilet was showing the same issues as it did before I called. Didn't think too much of it, because I trusted what the plumber had told me. Fast forward to NOT EVEN A WEEK later, my toilet is super clogged & even worse than ever! I called Daniel back, who then told me he would give me a call back & NEVER returned my call. Complete jerk! This whole company is damn joke & a RIP-OFF! Horrible, horrible business! Do not trust these people! Needless to say, my toilet was not fixed like the plumber had told me & I am out $500! Not to mention, the plumber scratched up the bottom of the toilet. Now, I have to call another company to do the job the last plumber didn't do! DO NOT HIRE THESE PEOPLE unless you want to be duped out of your money!!!

Horrible communication all around. After the technician showed up last night w/ no parts in hand to fix my water heater (previously ordered), I was told that the Manager Scott said I could make an appointment for anytime today that worked for me and he would be here himself. I chose the first appointment this morning, to which I was given a 1030 time. At 1030 w/ no tech/Manager at my house I called the office to be told Scott was in a meeting. I asked when he would be here for my 1030 appointment, I was placed on hold. Office staff came back on the line and said Scott just left to the warehouse to pick the part up, he would then be to my house in 25 mins. WHY did I even make an appointment!? WHY did the tech/Manager Scott say he'd be here at 1030!? Why did the tech/Manager Scott not pick the part up before my appointment!? Why did I have to call the office earlier in the week (Tues/Wed) to check & see if the part had arrived yet, only to be told it had!? How long was this part sitting there prior to me calling!? This place needs to accept accountability and fix all the things wrong w/ it. Who runs this crap show & where is the over site!? Unacceptable customer service and half-fast mechanical service. I certainly wouldn't choose this place if given the option. Unfortunately, for me I have a home warranty and they contract w/ Discount Mechanical. I assume my home warranty contracts w/ the lowest bidder, and in this case you absolutely get what you pay for....

No one ever showed up for tthe job. Keeps saying he will be here. No show. Only one person even asked about the job. A huge waste of my time.