Best Landscape Design in Anaheim CA
Plumbing Service
Initially called his brother Roberts service, Jose comes gives us quote 180.00 says we have large yard, says he has this area and wants the business.
Discussed what I wanted, allow the grass to grow, St Augustine cannot be cut short to root!
He understands, agreement to maintain all trees and lawn, hedges, back yard included, all but red trees.
For $180.00 figured that was a lot of money, but we agreed: he or his second man that works directly with him would come out by 12:30 pm, then he said he would like to have his man come for start partial service, we needed to pay in advance for the month, nothing more than 2 green trash only, picked left in our containers.
I wanted to be sure he wasn't picking up men from Home Depot to do lawn) my husband confirmed is this part of 180.00 monthly service, we didn't want to be charged more. Gonzalez agreed, it was included.
The 180.00 month charge was high for us since we are on fixed income this was the most we had ever paid.
This verbal agreement with Gonzalez landscape was clearly stating no additional fees due, paying in advance with no balance forward.
Problems: follow up care, he nor his man didn't show, different people that did not speak English, I already had to contact him, his men didn't show until about 2 pm. Then after different people came at different times, they did not stay long did a lot of blowing.
His people did not know what we agreed on, they sometimes did not do any work to side or back yard as agreed with Gonzalez, when I called he stated tell them. That's not what I've paid for!So next visit these 2 men were he 20 min. Didn't do much, 2nd week mowed lawn, one man mowing the other directly behind him weed wacking! Tell me this did not kill our lawn! To short!
I called Gonzalez he said he always cuts high. How would he know what was done by his crew.
I didn't expect this type of service!
The bottom line here is what happened when we discontinued his service after 3 months.
His accounting was not accurate from the beginning, it never showed our payments (by check) I called the first time to notify we gave the check yo his helper, so we paid him last check for final payment after 3 months in mail. All checks were cashed, no payment due.
Then while we were on vacation 2 months after cancelled service we get several calls stating we owe him money! Calls would be considered harassment, no way to enjoy vacation I explained when we return we would follow up. We then emailed copies of our records, he then created a separate billing to showing money owed,
So not only did he deceive us in fact he would be doing our landscaping service, not subcontract to unknowns, he changed the charge, it was a verbal agreement we would not have considered paying additional 180.00 up front, (360.00)we would not have considered his service, his word was broken!
We have given mr Gonzalez ample time to consider his mistake and keep his agreement. I can't believe, something as simple as law service could be so stressful.
We expected for the higher price we'd be getting professionals, tired of unskilled people killing our grass and charging us, I was getting uncomfortable questioning the service, sounds like intimidation.
His recent Yelp message, is outrageous, he wanted job, his men had to be watched! Inconsistency in work were brought to Gonzalez attention, I have pics of lack of attention, and dead grass due to his helpers, yes, our property may be larger than most of his jobs,
He made commitment, no additional fees addressed to us,
He changes his mind not our issue, if we agreed we would pay, disputing his disreputable service,
We paid 180.00 in advance, per month.
Yes, this is a lot of money per month,
You shouldn't have taken the job,
By the way you harassing by continuous phone, emails etc, is illegal.
You created invoice dosent make you right just fraudulent.
Discussed what I wanted, allow the grass to grow, St Augustine cannot be cut short to root!
He understands, agreement to maintain all trees and lawn, hedges, back yard included, all but red trees.
For $180.00 figured that was a lot of money, but we agreed: he or his second man that works directly with him would come out by 12:30 pm, then he said he would like to have his man come for start partial service, we needed to pay in advance for the month, nothing more than 2 green trash only, picked left in our containers.
I wanted to be sure he wasn't picking up men from Home Depot to do lawn) my husband confirmed is this part of 180.00 monthly service, we didn't want to be charged more. Gonzalez agreed, it was included.
The 180.00 month charge was high for us since we are on fixed income this was the most we had ever paid.
This verbal agreement with Gonzalez landscape was clearly stating no additional fees due, paying in advance with no balance forward.
Problems: follow up care, he nor his man didn't show, different people that did not speak English, I already had to contact him, his men didn't show until about 2 pm. Then after different people came at different times, they did not stay long did a lot of blowing.
His people did not know what we agreed on, they sometimes did not do any work to side or back yard as agreed with Gonzalez, when I called he stated tell them. That's not what I've paid for!So next visit these 2 men were he 20 min. Didn't do much, 2nd week mowed lawn, one man mowing the other directly behind him weed wacking! Tell me this did not kill our lawn! To short!
I called Gonzalez he said he always cuts high. How would he know what was done by his crew.
I didn't expect this type of service!
The bottom line here is what happened when we discontinued his service after 3 months.
His accounting was not accurate from the beginning, it never showed our payments (by check) I called the first time to notify we gave the check yo his helper, so we paid him last check for final payment after 3 months in mail. All checks were cashed, no payment due.
Then while we were on vacation 2 months after cancelled service we get several calls stating we owe him money! Calls would be considered harassment, no way to enjoy vacation I explained when we return we would follow up. We then emailed copies of our records, he then created a separate billing to showing money owed,
So not only did he deceive us in fact he would be doing our landscaping service, not subcontract to unknowns, he changed the charge, it was a verbal agreement we would not have considered paying additional 180.00 up front, (360.00)we would not have considered his service, his word was broken!
We have given mr Gonzalez ample time to consider his mistake and keep his agreement. I can't believe, something as simple as law service could be so stressful.
We expected for the higher price we'd be getting professionals, tired of unskilled people killing our grass and charging us, I was getting uncomfortable questioning the service, sounds like intimidation.
His recent Yelp message, is outrageous, he wanted job, his men had to be watched! Inconsistency in work were brought to Gonzalez attention, I have pics of lack of attention, and dead grass due to his helpers, yes, our property may be larger than most of his jobs,
He made commitment, no additional fees addressed to us,
He changes his mind not our issue, if we agreed we would pay, disputing his disreputable service,
We paid 180.00 in advance, per month.
Yes, this is a lot of money per month,
You shouldn't have taken the job,
By the way you harassing by continuous phone, emails etc, is illegal.
You created invoice dosent make you right just fraudulent.
La Habra, CA 90631
Plumbing Service
Our commercial building had a broken valve (we noticed on the 2nd day when it was flooding outside). I called to search for someone who could come right away before our office floated away! This company is amazing - they came out within the hour and saved us!! There's so many companies that don't show the same attention or commitment to customers, but you'll get great care here. They even worked with us on pricing for the repair. WOW!
Recommend 100% for all your commercial or residential needs!
Recommend 100% for all your commercial or residential needs!
Anaheim, CA