Best Drainage System Construction in Anaheim CA
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I don't normally post lots of reviews or bad ones at that but I think potential customers would like to know some issues I have encountered with Jose's service, which I had for a long time. At first they did a decent job and I tended to accept/look the other way when I noticed incompleteness. Issues follow:
1. There have been numerous broken sprinklers & while Jose has personally repaired some of them, one time he blew me off on a broken sprinkler and I had to replace myself. I only found it because I noticed gushing water one day. That was the last straw for me and I let him go shortly after this incident (note current Gardner has been with me almost two years and has yet to break a single sprinkler).
The problem is his people rush through the lawn and are looking to get out quickly, which leads to mistakes. What is especially frustrating is that for one pipe they broke half of it and didn't bother to say anything about it - makes me wonder if Jose docs pay from these guys & that is why they don't report the issue right away. I wasted lots of water that probably cost me 20 bucks not to mention replacing the head that cost me around 10 (plus time).
2. As I noted above his people rush to get out as soon as possible. I actually stayed home one time and timed them at about 7-8 min. Given the numerous broken sprinklers as well as general lack of maintenance on other plants around home (bushes etc), the rush job was evident.
3. My wife would constantly complain to me about the lack of maintenance for non-grass and I would have to contact Jose more than I remember. I personally don't like contacting gardeners because I know that overall it's hard work for low pay, but it seems like Jose failed to meet a reasonable level of work.
4. On occasion, the gardeners would miss a week and yet I would pay for the full month. This was rare during beginning (if ever) and more evident towards the end. I can't say it was a high percentage of visits but enough that I noticed.
5 Jose increased the price on me when I believe I was paying a reasonable/fair price. To be fair he increased the price for every customer, but I have never encountered this with other Gardner's especially in such a good economy.
My guess is his costs were so high that he did some math and figured he needed to increase rates such amount to pay bills. That's fine but Garden services have a market value and when you go over that rate, people look elsewhere. He also wanted to be paid in advance of services, something else that other gardeners don't do - usually you get paid after u complete work not up front.
Overall I was very disappointed in Jose's incomplete and rushed services and gave them many months to improve. I hope he takes this constructive feedback to heart and improves his services or I think he will lose lots of customers like me.
My advice to you is simple, please work on people's lawn like if it was your own, do a complete job and leave the grounds beautiful every week, and if you break sprinklers, inform the owner & fix them.
Thank you.
1. There have been numerous broken sprinklers & while Jose has personally repaired some of them, one time he blew me off on a broken sprinkler and I had to replace myself. I only found it because I noticed gushing water one day. That was the last straw for me and I let him go shortly after this incident (note current Gardner has been with me almost two years and has yet to break a single sprinkler).
The problem is his people rush through the lawn and are looking to get out quickly, which leads to mistakes. What is especially frustrating is that for one pipe they broke half of it and didn't bother to say anything about it - makes me wonder if Jose docs pay from these guys & that is why they don't report the issue right away. I wasted lots of water that probably cost me 20 bucks not to mention replacing the head that cost me around 10 (plus time).
2. As I noted above his people rush to get out as soon as possible. I actually stayed home one time and timed them at about 7-8 min. Given the numerous broken sprinklers as well as general lack of maintenance on other plants around home (bushes etc), the rush job was evident.
3. My wife would constantly complain to me about the lack of maintenance for non-grass and I would have to contact Jose more than I remember. I personally don't like contacting gardeners because I know that overall it's hard work for low pay, but it seems like Jose failed to meet a reasonable level of work.
4. On occasion, the gardeners would miss a week and yet I would pay for the full month. This was rare during beginning (if ever) and more evident towards the end. I can't say it was a high percentage of visits but enough that I noticed.
5 Jose increased the price on me when I believe I was paying a reasonable/fair price. To be fair he increased the price for every customer, but I have never encountered this with other Gardner's especially in such a good economy.
My guess is his costs were so high that he did some math and figured he needed to increase rates such amount to pay bills. That's fine but Garden services have a market value and when you go over that rate, people look elsewhere. He also wanted to be paid in advance of services, something else that other gardeners don't do - usually you get paid after u complete work not up front.
Overall I was very disappointed in Jose's incomplete and rushed services and gave them many months to improve. I hope he takes this constructive feedback to heart and improves his services or I think he will lose lots of customers like me.
My advice to you is simple, please work on people's lawn like if it was your own, do a complete job and leave the grounds beautiful every week, and if you break sprinklers, inform the owner & fix them.
Thank you.
La Habra, CA 90631