Best Virtual Consultations in Detroit MI

Reached out on Yelp for a quote on a new sump pump
The job included re plumbing the line to the outside
Doug got back to me within the hour on Yelp and we had a conversation about the job that morning
Out of the people that quoted he seemed to be the most reasonable and knowledgeable so I selected them to do the job
Ken came out the day he was scheduled- a little late but called ahead to let me know
Professional on site, careful and clean
Great installation -
Will consider them for future work: can recommend

Twice I've called and each time the cost very reasonable, fast service and covid safe! Would definitely recommend!

They were very fast and reliable, fair and honest pricing also. I had a flood in my basement two guys were here in less than a hour , the job was done quick, I'm not using no one else but this plumbing company!!

I messaged them on yelp got a reply and a next day appointment within 20 minutes. Incredible customer service. When they came out and determined that my issue wouldn't require their services they gave me some advice and insisted I didn't owe them anything for coming out. If I ever need the services they provide in the future they'll be my first phone call. Highly recommend them.

We absolutely love love love Ron!  We had a bad contractor come in and remodel our master and main baths.  The second contractor was almost as bad as the first however the one bright spot was they brought in an independent plumber (Ron).  Ron fixed the hot and cold water lines being switched, a drain that was backing up into our shower and a few other things.  When contractor two walked out without finishing the job because we wouldn't make the last payment until the job was done.  The same contractor tried to hang Ron out to dry.  We called Ron to let him know what was going on and he helped us out.  I have had him do a couple of other jobs and would hire him over and over.  As a female I don't always trust contractors without my husband around when it comes to quotes.  I would trust Ron time and again even without my husband.  He was great with our kids and pets too!  I would hire Ron hands down before any other plumber.

Skip this guy. He is a rip off artist. Oh, he seems nice and friendly at first but he'll take you for what you have and do a bad job. He put in new pipes in the basement because sewage was flowing into the basement and he said new pipes would stop that. They didn't. He didn't finish the job properly. After tearing up the cement, putting in new pipes, he screwed up laying the fresh concrete down. He didn't have enough cement to contour the slope of the floor to direct water into the drain so he said he would be back in a few days to finish the floor. He never came back. And when sewage started seeping back into the basement, I called him, NO ANSWER. I text messaged him, NO RESPONSE. I emailed him, NO REPLY. So now he has my money and I have the same problem as I did before but now the sewage is flowing into the basement through brand new pipes.

I called Thornton and  Grooms to schedule a appointment for two issues I was having, which were routine issues. They texted me to confirm appointment the day before and I confirmed. Took day off and got call in morning in which technician confirmed appointment and said He had emergency appointments to take care of so he might not be able to take care of me but will try. I called customer service to ask why emergency appointments were more important when I had scheduled this appointment days before. Was it because the emergency calls were more profitable for the company as compared to my needs. I canceled  the appointment after waiting til almost 5:00 pm for service call. This was totally wrong and a waste of my day. Will call another plumber . Definitely doesn't sound like the company they advertise on tv. Poor customer service.

I called in need of bathroom repairs a year ago and was so satisfied with my bathroom remodel I have had JWs Drywall back for several other repairs. I have now had a ceiling repaired. My garage drywalled and my super old and leaking plumbing replaced. I would recommend JWs drywall etc for any home remodeling or repair work.

I dont think this electrician actually does work. I didnt want to believe some of the reviewers who complained about no call no shows and then ghosting them, but I think he must get some sick joy in doing so.
Avoid this guy, he will leave you high and dry and probably do some shoddy work while he is at it.

Do not use this company.  They sent Dillion to snake my toilet line and it ended up being one of biggest mistakes of my life.  He left our bathroom covered in filth and punctured our PVC in the basement.  By the time we discovered the damage we had to call in emergency services.  Several thousand dollars in damages.  Called to talk to them about what happened and they told me I was crazy and to 'F' off.  I should have read the reviews.

We called another company to fix the repairs and they said this was pure negligence and were shocked at how we had been talked to.

We have hired an attorney and our insurance company is also going to be suing them as well.

5 months ago, I had Tay Tay and Fred snake my drain and it fixed the problem. I would definitely refer them to friends and family, and I'll definitely be using their services again. They were fast and efficient. They were young men, but very knowledgable.

I hired this company to fix a dishwasher I installed  that was not draining.  He came when no one was home to fix that and hook up an ice maker line.  Afterwards he came to my office to get paid and when I asked why the bill was so high he stated that he had to put a new valve under the sink to bring it up to code, supply a new ice maker line and replace the dishwasher pump.  When I went to look at the work he claimed to have done, there was no new valve installed, the old ice maker line was being used and the pump on the dishwasher had not been replaced.  I also had another plumber verify that no parts had been replaced. Now he will not return my calls.

Did not respond to any messages after stating they didn't have any room in their schedule. I had not requested a specific time frame so I am unsure why they answered at all.