Best Virtual Consultations in Detroit MI

Our kitchen drain deep behind a wall had backed up and was leaking dirty water in our basement.  This was only a week from Thanksgiving which we were hosting.  Needlessly to say we were freaked out.  To make matters worse very few plumbers were available.  We called around and were referred to Brock Mechanical.  They sent Ken  Jackson out to us the same day we called, while other plumbers were telling us they weren't available until after Thanksgiving.  Ken assessed the situation and came up with a elegant solution which avoid tearing up walls right before the big holiday.  As promised he came back two days later and implemented the elegant solution in a matter of a few hours.  He went above and beyond the job he was requested to do, by noticing our kitchen faucet was running slow and cleaned it out as best he could.  They charged us a reasonable amount and I don't have to repair a torn up wall right before Thanksgiving.  I can't recommend Brock Mechanical enough for all plumbing needs.

Twice I've called and each time the cost very reasonable, fast service and covid safe! Would definitely recommend!

They were very fast and reliable, fair and honest pricing also. I had a flood in my basement two guys were here in less than a hour , the job was done quick, I'm not using no one else but this plumbing company!!

I called on Sunday nite, Micheal pick up took my info and said there is diagnostic
/service fee of $39.95. He said the person doing the estimate will call between 10a-12p for the next day. I was waiting for the call but I  never receive one by noon so called again. Michael  said he would call me back since he needed to contact the plumber on his eta. A few minutes pass by then I get a call saying he is running late by 30 minutes. I rush home to get thing ready. Just to find out that it was later then expected and the plumber called saying on what street he was on.  The van was not marked and Brandon politely introduce himself. I showed him where the rusted out sewage pipe is leaking from that need replacing. He wanted to see the upstairs bathroom and attic space to figure out an accurate estimate to give. I had to remove a couple stuff in the attic since he wanted to see and he offered to help.He wasn't able to see still because the paneling in the attic. Through out this Brandon was very talkative. 15 minutes to look over plumbing.  Took about 45 min to get it written out since he gave three estimates and said he would give me  a deal. All in all it was informative but the pipe I need replace was in a tight spot and  he mention that they weren't responsible if something else gets damaged. I was like mmm. So I paid the diagnostic fee.

Communication was great, for a day or so. Then they ghosted us on an emergency job at a business for 2 days and we never heard from them again. Beware.

This service was great and professional. I recommend this company. Prompt, on time and good service.

John was great. Timely, clean, and efficient.  Needed a sewer line clean-out on a Sunday, found the service to be very accommodating.  Hopefully I won't need to, but if I do, will definately call them again.

I called in need of bathroom repairs a year ago and was so satisfied with my bathroom remodel I have had JWs Drywall back for several other repairs. I have now had a ceiling repaired. My garage drywalled and my super old and leaking plumbing replaced. I would recommend JWs drywall etc for any home remodeling or repair work.

Booked an appointment 3 weeks ago and scheduled a date for him to come to my house. I set aside my entire day and prepared the work area for him and he completely ghosted me after sending a confirmation email that he was arriving the day before. He seemed like a reasonable person so I assumed the worst that something may have happened. It's now been 4 days later and I'm still being ghosted. My wife called from her phone and got a message that he has another project and can't get to his phone. If you can send messages at least be courteous and respond back to me. Wouldn't recommend wasting weeks of your time waiting for John to come and complete work, you're better off calling another handyman.

This company is so great fixed the issue and saved us lots of money, Dillon is great and I love how skilled they are.
We had issues for along time where other companies couldn't figure out solution they came out addressed the issue right away and went over pricing and job application  very efficiently.

5 months ago, I had Tay Tay and Fred snake my drain and it fixed the problem. I would definitely refer them to friends and family, and I'll definitely be using their services again. They were fast and efficient. They were young men, but very knowledgable.

My partner and I called Shun to change our bath tub fixtures to a different finish. He did a good job replacing the fixtures and the piping behind the bath tub, however, in the process, he managed to drop the pipe, which fell through the ceiling of our finished basement. He offered to fix the hole, but my partner is handy and began the process.
Since accidents happen, my partner decided to hire him to install our dishwasher. He installed it to find that the plug already existing under the sink is connected to the switch for the garbage disposal so he needed to run new electrical. He also needed to return to correctly mount the dishwasher because he hadn't completed this prior to leaving for the day.
My partner also wanted a toilet installed in the basement, which would require moving the dryer and gas line. Shun agreed that these were also things he could do. My partner took a half day off work since Shun requested to get started on the toilet installation earlier. He was scheduled to arrive at 10:30am, and didn't arrive until an hour later. He analyzed the project, tried breaking through concrete with a sledge hammer, gathered money from us for supplies and headed to the store. He was gone for 3.5 hours to buy a jackhammer to break up the cement floor. After returning he needed to make another 2.5 hour shopping trip, in which my partner forced him to write out a shopping list, and then returned back to our home at 5:30pm. He then moved the dryer and the gas line ($100), and proceeded to break through the concrete floor. He laid the piping for the toilet, new cement, and began working on the electrical line for the dishwasher, which he decided to tie to a light fixture in the basement. We later found out that this is against code and does not provide enough electricity to run the dishwasher (it blew a circuit when we tried to run it). He also finally mounted the dishwasher installing a bracket on the inside front of the dishwasher. The dishwasher was also installed incorrectly in that the dishwasher piping was backing up in to the dishwasher unit and dirty water was sitting stagnant in the dishwasher tubing.
Feeling far less than confident in Shun's abilities to complete the jobs he says he can I started to smell gas. Shun did a dish soap test on the gas pipe he extended to find out that it was leaking. His first seal of the gas line was with teflon tape since he had misplaced the pipe thread compound paste. He found it and applied it to the pipe and we thought the leak was fixed until we ran the dryer. The leak still was not fixed, so we had to pay a real professional to come out and correct the leak. Turns out that they didn't even properly screw the gas line to the back of the dryer.
After he claimed to fix the gas leak, he and his partner moved the toilet on to cement that was not completely dry, level and measured incorrectly. Shun agreed to return the next day between 4 and 5pm to complete the toilet job since we are so unhappy with his work. The toilet was sitting at a downright angle, was leaking, and was several inches away from the wall than we had requested. My partner sent him a photo of the leaking toilet the morning he was supposed to return. We made the mistake of paying him for the entire job except $100 (per his request), but I cannot say that I am surprised that he didn't show up the next day to complete the job. My partner finally got ahold of him and his response was that he was having a busy day and would have to come the next day. At this point we were both livid, so we told him that his services were no longer wanted, in which he responded, Wow. Shun did not apologize or make any further attempt to correct the massive situation we were left in. We had to hire a real professional to fix the work he completed, which cost us a total of nearly $1,400.
If you consider hiring Shun for any of your needs, I would recommend that you limit it to very basic plumbing and do not front him money for suppliers or pay for the job until it is 100% complete to your satisfaction! I also recommend that you request a copy of his plumbing license, as we have come to also find out that many of the things he completed (plumbing-wise) were also not to code or require a permit.

Did not respond to any messages after stating they didn't have any room in their schedule. I had not requested a specific time frame so I am unsure why they answered at all.