Best Storm Damage Restoration in Detroit MI
Plumbing Service
They were very fast and reliable, fair and honest pricing also. I had a flood in my basement two guys were here in less than a hour , the job was done quick, I'm not using no one else but this plumbing company!!
Detroit, MI
Plumbing Service
I called on Sunday nite, Micheal pick up took my info and said there is diagnostic
/service fee of $39.95. He said the person doing the estimate will call between 10a-12p for the next day. I was waiting for the call but I never receive one by noon so called again. Michael said he would call me back since he needed to contact the plumber on his eta. A few minutes pass by then I get a call saying he is running late by 30 minutes. I rush home to get thing ready. Just to find out that it was later then expected and the plumber called saying on what street he was on. The van was not marked and Brandon politely introduce himself. I showed him where the rusted out sewage pipe is leaking from that need replacing. He wanted to see the upstairs bathroom and attic space to figure out an accurate estimate to give. I had to remove a couple stuff in the attic since he wanted to see and he offered to help.He wasn't able to see still because the paneling in the attic. Through out this Brandon was very talkative. 15 minutes to look over plumbing. Took about 45 min to get it written out since he gave three estimates and said he would give me a deal. All in all it was informative but the pipe I need replace was in a tight spot and he mention that they weren't responsible if something else gets damaged. I was like mmm. So I paid the diagnostic fee.
/service fee of $39.95. He said the person doing the estimate will call between 10a-12p for the next day. I was waiting for the call but I never receive one by noon so called again. Michael said he would call me back since he needed to contact the plumber on his eta. A few minutes pass by then I get a call saying he is running late by 30 minutes. I rush home to get thing ready. Just to find out that it was later then expected and the plumber called saying on what street he was on. The van was not marked and Brandon politely introduce himself. I showed him where the rusted out sewage pipe is leaking from that need replacing. He wanted to see the upstairs bathroom and attic space to figure out an accurate estimate to give. I had to remove a couple stuff in the attic since he wanted to see and he offered to help.He wasn't able to see still because the paneling in the attic. Through out this Brandon was very talkative. 15 minutes to look over plumbing. Took about 45 min to get it written out since he gave three estimates and said he would give me a deal. All in all it was informative but the pipe I need replace was in a tight spot and he mention that they weren't responsible if something else gets damaged. I was like mmm. So I paid the diagnostic fee.
Dearborn Heights, MI 48125
Plumbing Service
The short story is DO NOT USE THIS COMPANY. The long story is as follows.
In mid-March, I noticed a leak in one of my bathrooms as well as an issue with the hot water in a different bathroom. After trying a few things myself, I was pressed for time and contacted Anytime Plumbing to come to my house in Southfield. My technician was John G and he seemed to be a pretty nice guy, although I questioned his assessments.
He started with the hot water issue in the back bathroom. The shower would get warm-ish at best. There would be one burst of hot water and then showering would be absolutely miserable.
John decided that a part had gone bad inside the on-off/warm-cold handle in my shower. He didn't have the part, so he went somewhere to get it, came back, and installed it. No hot water. His assessment was that I needed a new hot water heater because my current hot water heater runs out of water fast. That's a quote from my receipt. I had an instant hot water heater. There was no reservoir full of water to run out. Still, I agreed that the water heater was failing. My belief all along was that the water heater needed replacing, but John wanted to try this other part. He tried and it didn't work. That happens sometimes, so we went to the next issue.
Moving on to the leaking bathroom. John came in and decided he knew the leak was coming from a knob on my old jacuzzi tub that controlled the jets. Now, this knob was located in an area that was hit by water when both the bath spout and the shower head were on. However, the leak happened only when the shower head was on. I addressed this concern with John--why would this be the leaking area when two sources of water hit it and only one led to leaking? His idea was that the water pressure was harder from the shower head than from the spout. I disagreed, but I let him do his thing because he's the plumber and I'm not. Anyway, based on the location of the knob, he had to cut a hole in the bedroom wall on the other side of the tub for access. Not a big deal to me. He needed to be able to visualize the plumbing. So he started chiseling at my wall and then decided he didn't like that location. Then he measured the area he wanted to cut and marked it all out with a pencil (I will clean this off the wall when I'm done, he said). He cut a 7x7 hole in my wall and believed he identified the leak. He put some lock-tight around the knob, slapped an access panel in the hole, and called the job complete. We couldn't confirm the leak was resolved for 24 hours because it needed time to set.
Guess what the charge was--$425. Yup, I paid $425 to have a new access panel cut into my wall, a $95 part replaced that didn't need replacing, and some lock-tight squeezed around a knob. Not to mention the access panel wall also had a nice quarter-sized hole randomly in the middle where he initially started chiseling as well as pencil marks everywhere like a toddler had been playing. John G never did clean it off as he said he would and now I have drywall work to do. I also paid for the part for the shower that I didn't need and the time it took him to go get the part [that I didn't need]. Had I known I'd be paying for the part even if it didn't work OR the time it took him to drive and get it, I never would have let him do it. When I inspected the shower as he left, the part was actually installed incorrectly--so you couldn't even adjust the heat to the hotter setting! It was on the coldest setting when he tested to see if the new part brought hotter water! Worse yet, the leak continued 24 hours later when I tested it. John G did say I could call and have him come back if it continued to leak, but there was no way I was letting him back into my house. So, for $425 to address a leak and cold water, I was left with a leak and cold water.
On a positive note, John G did quote me $1,100 for a new hot water heater installation. That's a fair price. Still, $425 is nearly half that and this company was not getting any further business from me. They shouldn't get yours either.
In mid-March, I noticed a leak in one of my bathrooms as well as an issue with the hot water in a different bathroom. After trying a few things myself, I was pressed for time and contacted Anytime Plumbing to come to my house in Southfield. My technician was John G and he seemed to be a pretty nice guy, although I questioned his assessments.
He started with the hot water issue in the back bathroom. The shower would get warm-ish at best. There would be one burst of hot water and then showering would be absolutely miserable.
John decided that a part had gone bad inside the on-off/warm-cold handle in my shower. He didn't have the part, so he went somewhere to get it, came back, and installed it. No hot water. His assessment was that I needed a new hot water heater because my current hot water heater runs out of water fast. That's a quote from my receipt. I had an instant hot water heater. There was no reservoir full of water to run out. Still, I agreed that the water heater was failing. My belief all along was that the water heater needed replacing, but John wanted to try this other part. He tried and it didn't work. That happens sometimes, so we went to the next issue.
Moving on to the leaking bathroom. John came in and decided he knew the leak was coming from a knob on my old jacuzzi tub that controlled the jets. Now, this knob was located in an area that was hit by water when both the bath spout and the shower head were on. However, the leak happened only when the shower head was on. I addressed this concern with John--why would this be the leaking area when two sources of water hit it and only one led to leaking? His idea was that the water pressure was harder from the shower head than from the spout. I disagreed, but I let him do his thing because he's the plumber and I'm not. Anyway, based on the location of the knob, he had to cut a hole in the bedroom wall on the other side of the tub for access. Not a big deal to me. He needed to be able to visualize the plumbing. So he started chiseling at my wall and then decided he didn't like that location. Then he measured the area he wanted to cut and marked it all out with a pencil (I will clean this off the wall when I'm done, he said). He cut a 7x7 hole in my wall and believed he identified the leak. He put some lock-tight around the knob, slapped an access panel in the hole, and called the job complete. We couldn't confirm the leak was resolved for 24 hours because it needed time to set.
Guess what the charge was--$425. Yup, I paid $425 to have a new access panel cut into my wall, a $95 part replaced that didn't need replacing, and some lock-tight squeezed around a knob. Not to mention the access panel wall also had a nice quarter-sized hole randomly in the middle where he initially started chiseling as well as pencil marks everywhere like a toddler had been playing. John G never did clean it off as he said he would and now I have drywall work to do. I also paid for the part for the shower that I didn't need and the time it took him to go get the part [that I didn't need]. Had I known I'd be paying for the part even if it didn't work OR the time it took him to drive and get it, I never would have let him do it. When I inspected the shower as he left, the part was actually installed incorrectly--so you couldn't even adjust the heat to the hotter setting! It was on the coldest setting when he tested to see if the new part brought hotter water! Worse yet, the leak continued 24 hours later when I tested it. John G did say I could call and have him come back if it continued to leak, but there was no way I was letting him back into my house. So, for $425 to address a leak and cold water, I was left with a leak and cold water.
On a positive note, John G did quote me $1,100 for a new hot water heater installation. That's a fair price. Still, $425 is nearly half that and this company was not getting any further business from me. They shouldn't get yours either.
33773 Groesbeck Hwy, Fraser, MI 48026