Best Heater Installation in Detroit MI

East Plumbing is exceptional. The service was knowledgeable, friendly and afforable. Great company, will use again.

My wife and I had them out to replace part of our sewer line.  Initially we were very happy with them.  However, after digging out the line and replacing it instead of mounding the dirt as they should have a large majority of it was spread across our yard.  I showed pictures of the completed work to multiple plumbing/sewer line companies (to give full disclosure I work in an industry where we refer/have access to a large number of contractors and the people I showed the completed work to I also have professional relationships with...which I would have probably gone with a different company initially anyway, but my wife set the original appointment up with Universal) and NOT ONE person who looked at the final photos did NOT say...you're gonna have a problem.

Multiple times both myself and my wife reached out to this company regarding the work not being completed properly (and as initially discussed with the onsite staff---we were told to expect to have an 18-36 mound over the area of ground where the pipe had been excavated).  Every response given was that we would not have an issue with ground settling due to it being sand...while LESS than three weeks later we are already having areas directly over where the trench was dug that have sunk down close to 12.

Additionally, while filling the trench in after attaching the sewer line the onsite staff apparently felt it was ok to throw the pieces of cut/unused pvc piping into the trench as it was being filled in rather than disposing of it properly, which to my shame I said nothing about at the time although I was unhappy about it, but I was afraid of ticking off the people who were fixing my problem.  In my correspondence with Universal I did mention this issue as well and it was wholly ignored.

While Universal has repeatedly stated to both myself and my wife that there would be no settling, they did say...but if there was, they would be happy to bring dirt out to us to replace the dirt they did not put back into place...for an additional fee!

At this point I am FAR less concerned regarding the work not being completed in a satisfactory manner than I am with their disregard to a customer's genuine concern regarding a potential issue (which has already been borne out).

I am thankful I have never recommended this company to any of my clients.

Royal Flush has done a few jobs for us over the last few years (faucet installs, backed up drains, hot water tank).  They have always been prompt to respond to calls and answer all my questions.  Work is done professionally and timely.  They will always be my first call if I need any plumbing work.

After a competitor gave me an estimate that turned out to be TWICE what Nelson's did, and improperly seated a toilet, I called Nelson's. My relative remembers using them way back in 1964. Doug is the salt of the Earth, a Plumber for Forty plus years. He fixed the toilet for free, and dug out the corroded old soil pipe and replaced it with a PVC pipe. Job was done in one day. I highly recommend them.

I had a repair done by allied in May 2018 and I spent over $4000 to have the bell storm drain fixed only to have it fail less than two years later. I am incredibly frustrated that I spent so much money to have the same issue when I was assured that it would not happen again. They opened up my basement floor and took out the broken drain and replaced it, but they apparently did not take enough of the damaged drain because I'm having the EXACT same problem. Water backs up in my basement and when it's snaked, tree roots come out and the water will not drain. While they were responsive and on time, if I spend that much money I expect it to actually be fixed. I am beyond upset that I have to be dealing with this.

Brian and John have done a couple jobs for me, neither were anything small! I do most of my own stuff, but sometimes there are problems bigger than my abilities/credentials. I waited 6 months after their last job for me, making sure the settled repairs are bonafide and my review is fair for readers. I will not ever hesitate to call them for that next problem that's coming down my calendar.

I have been buying properties for 17 years and Michael accomplished what few other plumbers will even attempt. he was referred to me from a friend in common and went and looked at my clogged drain the same day. I had six inches of water in the basement AND my stairs to the basement collapsed from the previous plumber who attempted it and broke them with his heavy equipment. Mike went the same day, got his equipment down there and worked on the drain until he got it freed up. excellent communication. great pricing and incredible service. thanks Mike. I appreciate the excellent service.

I called on Sunday nite, Micheal pick up took my info and said there is diagnostic
/service fee of $39.95. He said the person doing the estimate will call between 10a-12p for the next day. I was waiting for the call but I  never receive one by noon so called again. Michael  said he would call me back since he needed to contact the plumber on his eta. A few minutes pass by then I get a call saying he is running late by 30 minutes. I rush home to get thing ready. Just to find out that it was later then expected and the plumber called saying on what street he was on.  The van was not marked and Brandon politely introduce himself. I showed him where the rusted out sewage pipe is leaking from that need replacing. He wanted to see the upstairs bathroom and attic space to figure out an accurate estimate to give. I had to remove a couple stuff in the attic since he wanted to see and he offered to help.He wasn't able to see still because the paneling in the attic. Through out this Brandon was very talkative. 15 minutes to look over plumbing.  Took about 45 min to get it written out since he gave three estimates and said he would give me  a deal. All in all it was informative but the pipe I need replace was in a tight spot and  he mention that they weren't responsible if something else gets damaged. I was like mmm. So I paid the diagnostic fee.

Doug Brock and his crew are top notch.    Doug took time out of his busy day to check out a leaky pipe in my basement. Was upfront and honest about work that needed to be preformed. Sent his crew out within a day to do hours going hours of work.    At a fabulous price.  Brock mechanical is and will be the only plumbing contractors that I will ever have touch my properties.   Honest, dependable, affordable.  Not my first dealing w them. surly will not be my last!   If I can give 10 stars I would!!

I am very happy to recommend Birmingham Plumbing, Heating and Cooling based on their excellent work for me. This is my year for many things breaking down. First it was plumbing. Jon Sweet arrived and replaced two faucet sets that had been installed incorrectly years ago, plus he replaced a flushing unit for a toilet. Then Scott (oh no, I forgot his last name) came over on an emergency call to repair an AC unit that some window installers wrecked. Scott took extra time (without charge) to educate me on the workings of my pool plumbing. Now I am awaiting another Birmingham tech to repair my 18 year old furnace.

I like these people. I trust their work and their work ethic. They make sure I understand the work to be done and the cost to do it. And so far, they have sent their best personable people. But I'll bet they just know how to hire quality people.

The short story is DO NOT USE THIS COMPANY. The long story is as follows.

In mid-March, I noticed a leak in one of my bathrooms as well as an issue with the hot water in a different bathroom. After trying a few things myself, I was pressed for time and contacted Anytime Plumbing to come to my house in Southfield. My technician was John G and he seemed to be a pretty nice guy, although I questioned his assessments.  

He started with the hot water issue in the back bathroom. The shower would get warm-ish at best. There would be one burst of hot water and then showering would be absolutely miserable.
John decided that a part had gone bad inside the on-off/warm-cold handle in my shower. He didn't have the part, so he went somewhere to get it, came back, and installed it. No hot water. His assessment was that I needed a new hot water heater because my current hot water heater runs out of water fast. That's a quote from my receipt. I had an instant hot water heater. There was no reservoir full of water to run out. Still, I agreed that the water heater was failing. My belief all along was that the water heater needed replacing, but John wanted to try this other part. He tried and it didn't work. That happens sometimes, so we went to the next issue.

Moving on to the leaking bathroom. John came in and decided he knew the leak was coming from a knob on my old jacuzzi tub that controlled the jets. Now, this knob was located in an area that was hit by water when both the bath spout and the shower head were on. However, the leak happened only when the shower head was on. I addressed this concern with John--why would this be the leaking area when two sources of water hit it and only one led to leaking? His idea was that the water pressure was harder from the shower head than from the spout. I disagreed, but I let him do his thing because he's the plumber and I'm not. Anyway, based on the location of the knob, he had to cut a hole in the bedroom wall on the other side of the tub for access. Not a big deal to me. He needed to be able to visualize the plumbing. So he started chiseling at my wall and then decided he didn't like that location. Then he measured the area he wanted to cut and marked it all out with a pencil (I will clean this off the wall when I'm done, he said). He cut a 7x7 hole in my wall and believed he identified the leak. He put some lock-tight around the knob, slapped an access panel in the hole, and called the job complete. We couldn't confirm the leak was resolved for 24 hours because it needed time to set.

Guess what the charge was--$425. Yup, I paid $425 to have a new access panel cut into my wall, a $95 part replaced that didn't need replacing, and some lock-tight squeezed around a knob. Not to mention the access panel wall also had a nice quarter-sized hole randomly in the middle where he initially started chiseling as well as pencil marks everywhere like a toddler had been playing. John G never did clean it off as he said he would and now I have drywall work to do. I also paid for the part for the shower that I didn't need and the time it took him to go get the part [that I didn't need]. Had I known I'd be paying for the part even if it didn't work OR the time it took him to drive and get it, I never would have let him do it. When I inspected the shower as he left, the part was actually installed incorrectly--so you couldn't even adjust the heat to the hotter setting! It was on the coldest setting when he tested to see if the new part brought hotter water! Worse yet, the leak continued 24 hours later when I tested it. John G did say I could call and have him come back if it continued to leak, but there was no way I was letting him back into my house. So, for $425 to address a leak and cold water, I was left with a leak and cold water.

On a positive note, John G did quote me $1,100 for a new hot water heater installation. That's a fair price. Still, $425 is nearly half that and this company was not getting any further business from me. They shouldn't get yours either.

This was the worst experience I had had with a service company in my 50 years. I needed a updated gas fireplace replaced at my home. They sent out 2 techs that were not licensed or certified to do the work. Between the 2 of them they could not figure out how to hook up the unit after 2 hours with instructions.
A third tech came out 2 hours later and looked at it then wanted to see the gas line. He says that it needs rerouted and it will be $1012.00 to put in the gas fireplace. The first 2 techs said the line was perfect and that's the way they would hook it up.
Price gouging because the first techs were not being paid. There's more but I'm done. Do not use this company.

Darin was responsive, honest, and fixed my AC unit quickly at a very reasonable price.  I appreciated his candid and friendly demeanor.  He invited me to stay to watch he and his apprentice repair the unit which allowed me to understand the issues that was causing the malfunction.  

I was so impressed with his work that I will be getting my furnace and AC units maintenanced from Burton HVAC every spring and fall.  

Highly recommend you giving Darin a call.

Worst service ever! Over priced! Racist!
I had them come out to check an issue.  They practically force me into service, charged $320 just for trying to fix the problem. (NO THEY DID NOT FIX THE PROBLEM) Once, Blake, the plumber seen I didn't have cash to pay him (the money was on my card) he started tripping and saying You black mfs trying to play me like I wasn't getting my card to pay him! It was very uncalled for! I felt very disrespected! I have a recording of his disrespect and everything. Very racist company!

Skip this guy. He is a rip off artist. Oh, he seems nice and friendly at first but he'll take you for what you have and do a bad job. He put in new pipes in the basement because sewage was flowing into the basement and he said new pipes would stop that. They didn't. He didn't finish the job properly. After tearing up the cement, putting in new pipes, he screwed up laying the fresh concrete down. He didn't have enough cement to contour the slope of the floor to direct water into the drain so he said he would be back in a few days to finish the floor. He never came back. And when sewage started seeping back into the basement, I called him, NO ANSWER. I text messaged him, NO RESPONSE. I emailed him, NO REPLY. So now he has my money and I have the same problem as I did before but now the sewage is flowing into the basement through brand new pipes.

I had a problem with my water tank that is heated by my boiler. The thermostat had gone out. I had checked it and confirmed it with the tech. that came over. The tech called in a order for the thermostat and was transferred to voice mail. While I was waiting I searched the net for a switch. I found several online for $50. A simple install that remove two screws and unplug and install the new one. No water lines to cut a dry install. An hour and a half rolls by and the tech says they can get one. It would take 4 days to get. And a cost of $352.00. That is to install a $50 part that only would take less that 5 minutes. I don't think so. This isn't the first time I have tried to use these people, but it is the last.

I wrote a bad review a few days ago regarding my overcharge quote for a Kohler kitchen faucet.  Well, today I received a call from the General Manager, Marcus, and what a very pleasant surprise. He read the review and checked into the price and agreed it was high. With further checking with the tech, he realized that he quoted us the wrong brand of faucet.  And for our trouble, he is refunding the monies we paid for the service call.  He explained the problem and apologized for the error.  This means a lot to me and has renewed my faith in Hoover Electric.  To take the trouble to make a phone call to me and then offer me a refund, shows they care about their customers and reputation. I thank them and will give them another chance.  Kathy Spanos

Terrible customer service. Our rental water heater broke, leaked all over floor, ruining floor, and they say they can't come until Friday. Today is Saturday, one week with no hot water? They seem to think nothing wrong with this. We went and bought a tank at Lowes and had it installed same day. $1000 and done. We pay between 50 and 60 dollars every 3 months  to rent, times 20 years. Lots of money to get no service when you need it. Can't wait to call them to cancel except customer service department is closed today, go figure. Oh yeah, now we need a new floor too. Thanks Reliance, for nothing!