Best Gas Furnace Installation in Detroit MI

I believe this is one of the most professional companies I've dealt with in a very long time. Plumbing problems were taken care of  the same day I called.  Derek, the owner is truly a great business man who reached out to make sure I was satisfied with the work. He is so kind and I am happy to know there are still wonderful people out there in this difficult world!!!  It is such a pleasure to be able to highly recommend this business.

We had a major blockage in our basement drain that prevented the use of our washer and the Kitchen sink. I could NOT believe it when they said they could fix it in 2 days. They came exactly when the appointment started and were very respectful of our home. They did the work very efficiently. I expected more cement removal but was happy they kept it to only what was needed. The pipes were replaced the first day in less than 6 hours. They then returned the next day to refill and repour concrete. They were out by about noon on a Saturday. We got our laundry room back and our sink. Support local businesses that care. Call these guys with any Heating, Cooling or Plumbing issue. We won't use anyone else.

I cannot say enough great things about Kip and Good Helpers Heating and Cooling!!!

My heat went out right before Christmas. I had 3 different repairmen over; all of them thought they had it figured out...only to have my house be cold three days later. I was at my wit's end and was venting about it, and a friend referred me to Kip. Needless to say, I was frustrated and tired of getting the run around when it came to my furnace. Kip offered to come over and look at it for me. He was beyond polite and professional, diagnosed the issue right away, AND fixed my furnace! He even called back the next day to make sure it was working. I would recommend Kip and Good Helpers to anyone looking for quality work at a fair price!

I initially contacted Warkentin as I wanted to install a sump pump. They came out and quoted a price and although they weren't the cheapest, they came highly recommended. After I gave them the go ahead to do the job, I decided to waterproof my entire basement. As this is out of their realm, they recommended a few places to me and also advised me to ask if they still installed the sump pump afterwards would it affect the waterproofing warranty...which it would. Thanks to this piece of advice from Dawn.
Dawn recommended that I have the same company install the sump pump, which I ended up doing.

Flash forward a couple of months and I had decided to remove a tub and replace it with a shower. This would require changing the plumbing and setting a shower base. I contacted Warkentin specifically based on Dawns integrity with my previous issue. Her team came out and ran pipes and move the floor drain. As the shower walls were not yet installed, their plumber said he'd come back to set everything to the proper depth and ensure they were aligned properly. Once the walls and tiling were up, I contacted Dawn and she sent someone the following day.

Very happy with their professionalism, integrity and efficiency.

Would have no hesitation in recommending them.

We bought a house with an existing A/C system originally installed by Lakeside Service, which was 7 years old. The A/C system had a 5 year warranty, but essentially died at 7 years old. After having Lakeside out to see if they could fix it, it was determined it needed to be replaced. A Lakeside Service representative gave us an estimate of approximately $2500 more than the original entire install cost 7 years ago. Now this seems crazy, especially considering they could re-use some of the existing supports and the labor should've been reduced, but what do I know. When asked if there was a discount for replacing THEIR installed system that died in 7 years, they offered to take off $300. So we are looking at ~$5200 to replace their failed system. I called another company, which promptly came out and offered to replace it with a better, more expensive system than Lakeside was going to use, and offered it at an installed price of $1200 less than Lakeside's reduced price and also has a 10 yr guarantee on the unit and lifetime on the install.

I suggest getting a second look at any expensive work they offer.

I am disgusted as to how much I spent. My issue turned into a nightmare.  I called them because a friend recommended them to me but I felt like I was totally taken advantage of. They made more money off of me for a simple fix than some people make in a month! It's disgusting I get it...everyone  deserves to get paid but charging what they charged -double is awful. What a way to take advantage of the community they service. No responsibility taken for their job! What happened to customer service?!

The short story is DO NOT USE THIS COMPANY. The long story is as follows.

In mid-March, I noticed a leak in one of my bathrooms as well as an issue with the hot water in a different bathroom. After trying a few things myself, I was pressed for time and contacted Anytime Plumbing to come to my house in Southfield. My technician was John G and he seemed to be a pretty nice guy, although I questioned his assessments.  

He started with the hot water issue in the back bathroom. The shower would get warm-ish at best. There would be one burst of hot water and then showering would be absolutely miserable.
John decided that a part had gone bad inside the on-off/warm-cold handle in my shower. He didn't have the part, so he went somewhere to get it, came back, and installed it. No hot water. His assessment was that I needed a new hot water heater because my current hot water heater runs out of water fast. That's a quote from my receipt. I had an instant hot water heater. There was no reservoir full of water to run out. Still, I agreed that the water heater was failing. My belief all along was that the water heater needed replacing, but John wanted to try this other part. He tried and it didn't work. That happens sometimes, so we went to the next issue.

Moving on to the leaking bathroom. John came in and decided he knew the leak was coming from a knob on my old jacuzzi tub that controlled the jets. Now, this knob was located in an area that was hit by water when both the bath spout and the shower head were on. However, the leak happened only when the shower head was on. I addressed this concern with John--why would this be the leaking area when two sources of water hit it and only one led to leaking? His idea was that the water pressure was harder from the shower head than from the spout. I disagreed, but I let him do his thing because he's the plumber and I'm not. Anyway, based on the location of the knob, he had to cut a hole in the bedroom wall on the other side of the tub for access. Not a big deal to me. He needed to be able to visualize the plumbing. So he started chiseling at my wall and then decided he didn't like that location. Then he measured the area he wanted to cut and marked it all out with a pencil (I will clean this off the wall when I'm done, he said). He cut a 7x7 hole in my wall and believed he identified the leak. He put some lock-tight around the knob, slapped an access panel in the hole, and called the job complete. We couldn't confirm the leak was resolved for 24 hours because it needed time to set.

Guess what the charge was--$425. Yup, I paid $425 to have a new access panel cut into my wall, a $95 part replaced that didn't need replacing, and some lock-tight squeezed around a knob. Not to mention the access panel wall also had a nice quarter-sized hole randomly in the middle where he initially started chiseling as well as pencil marks everywhere like a toddler had been playing. John G never did clean it off as he said he would and now I have drywall work to do. I also paid for the part for the shower that I didn't need and the time it took him to go get the part [that I didn't need]. Had I known I'd be paying for the part even if it didn't work OR the time it took him to drive and get it, I never would have let him do it. When I inspected the shower as he left, the part was actually installed incorrectly--so you couldn't even adjust the heat to the hotter setting! It was on the coldest setting when he tested to see if the new part brought hotter water! Worse yet, the leak continued 24 hours later when I tested it. John G did say I could call and have him come back if it continued to leak, but there was no way I was letting him back into my house. So, for $425 to address a leak and cold water, I was left with a leak and cold water.

On a positive note, John G did quote me $1,100 for a new hot water heater installation. That's a fair price. Still, $425 is nearly half that and this company was not getting any further business from me. They shouldn't get yours either.

Darin was responsive, honest, and fixed my AC unit quickly at a very reasonable price.  I appreciated his candid and friendly demeanor.  He invited me to stay to watch he and his apprentice repair the unit which allowed me to understand the issues that was causing the malfunction.  

I was so impressed with his work that I will be getting my furnace and AC units maintenanced from Burton HVAC every spring and fall.  

Highly recommend you giving Darin a call.

Needed to have 2 exterior faucets replaced. The plumber showed up as scheduled and we discussed the options of replacing the faucets. He was nice and professional, I got a good understanding of what needs to be done, and asked him to quote the job. He came back with a (sorry to say that)  ridiculously high price. I limited the job to the absolutely necessary and he started working. He did a very good job, installing the new faucet and an internal shut-off valve.

I am very satisfied with the work he has done, I can't agree to the price, he charged for his work. I know the material cost and I can estimate labor rates and other cost factors, that are part of a price - Thornton & Groom's pricing was way too high. Just the fact, that they charge $ 89.00 just for showing up, providing a cost estimate, does not well with me. Quoting jobs is just part of winning business, the customer should not pay for it.

Bottom line - I needed the job done, so I accepted the high price and got it done. If I would have had more time, I would not have used Thornton & Grooms, but shopped for someone, who does it for a fair price or have done it by myself.

I wrote a bad review a few days ago regarding my overcharge quote for a Kohler kitchen faucet.  Well, today I received a call from the General Manager, Marcus, and what a very pleasant surprise. He read the review and checked into the price and agreed it was high. With further checking with the tech, he realized that he quoted us the wrong brand of faucet.  And for our trouble, he is refunding the monies we paid for the service call.  He explained the problem and apologized for the error.  This means a lot to me and has renewed my faith in Hoover Electric.  To take the trouble to make a phone call to me and then offer me a refund, shows they care about their customers and reputation. I thank them and will give them another chance.  Kathy Spanos

I have used GIll Plumbing and Heating for many years and for many different homes I have lived in throughout the Metro Detroit area.  Always reliable and dependable.  Never need to second guess if they are charging you too much or doing repairs that are not needed.  You will not need to call them to come out and fix something a second or third time.  They do the job correctly the first time and are very honest.  They serve many elderly residents with in the downriver community and will never turn away their call, even during storms, bad weather and on the weekends.  Truely an honest, familiy owned business you can count on.

Wonderful installation on my electric generator. I was so impressed with the professionalism and the thoroughness, that I would never have any other electrician service or maintain my unit. Oak Electric is the go to company for any work of this nature.....Jeff I.

I purchased a new furnace and AC unit from Reliance 3 years ago and tonight was my sixth service call.  Every winter the furnace fails to start up and every spring the AC unit doesnt work.  At least this technician was honest - he admitted he didnt know what the problem is or how to fix it.  He also admitted that the technicians are not trained to properly fix some of the product that Reliance sells to its customers.  Last month it took 3 different technicians over a week to fix the furnace (each one ordered the wrong parts).  I spoke to their customer service manager to get a credit or to just replace the equipment and she still hasnt gotten back to me.  Stay away from Reliance!!!!!!