Best A/C Installation in Detroit MI

Well, here I am again, reviewing Universal Plumbing.  My garbage disposal bit the dust.  I called Universal Plumbing and they sent out Billy the very next day.  He arrived on schedule and proceeded to replace the garbage disposal in no time, all the while answering all of my questions.  As before, with Joey and Paul, the entire experience, potentially disastrous, turned out on such a positive note.  This is a truly a company you can count on.  A rarity.  I really appreciate it and them.  I would recommend this company without reservations.

Woke up to flooded basement. Went on Yelp and Allied came up. They came within 20 min. of the call, 40 minutes later after cleaning the main, flood was gone! Great service fair price and I would highly recommend them to anyone who likes good quality and efficient service at a good price! 5 stars!!!!!

I have been buying properties for 17 years and Michael accomplished what few other plumbers will even attempt. he was referred to me from a friend in common and went and looked at my clogged drain the same day. I had six inches of water in the basement AND my stairs to the basement collapsed from the previous plumber who attempted it and broke them with his heavy equipment. Mike went the same day, got his equipment down there and worked on the drain until he got it freed up. excellent communication. great pricing and incredible service. thanks Mike. I appreciate the excellent service.

I put a pin hole in a gas line to our dryer (it had a separate shutoff valve, so it wasn't an emergency).. I called and talked to Doug, and he said he'd have Kyle out first thing the next morning. He was on time, with the part he needed to fix it, and 30 minutes later he was finished. Great service and extremely friendly. Would highly recommend! Thanks!

Promised a quick install of my new furnace in order to get my business then left me with a cold house for the holiday.  Then after never completing the install, they charged my credit card the final post installation payment and I left trying to hire a professional and reputable company to finish the install.  Getting my money back from Birmingham -we stay up nights figuring new ways to screw you - Plumbing and other things, will require a lawsuit.  Avoid at all costs ( and avoid all the costs!)

Update to past review.  Different employee came and we did decide to replace the unit.  New employee was very respectful and did a good job.  Still I would say that follow up from office (no calls ever responded) is poor.  Good technician on site though.

I first called Nelson for a water heater replacement about two years ago. I'd been using two other plumbers, but a contractor friend recommended Nelson. They quoted me a reasonable price, and then did one of the nicest, cleanest installs I'd ever seen. They replaced some of the existing plumbing (some of it questionable, done by the last plumber who installed a heater), and were in and out very quickly. The second time I called them was for a drain cleaning. They were not only the cheapest of the three services I've used in the past 24 years in this house, they were the quickest and the cleanest as well. They even squeezed me in at the end of the day after initially scheduling me for the following morning. From now on, they're the only service I'll use.

Came out to fix a gas leak within hours on a Sunday. Very professional and took care of our gas leak within an hour. Highly recommend and will refer anyone who is in need of plumbing or gas leak issues.

In my case, same-day service. On-time, respectful and responsive. Can pay via debit/credit cards. Wants to beat the competition! I needed a diagnosis before they started work. Estimate price was lowest given through Yelp!

Terrible service and unprofessional. I recommend you check the owners (David Pfalz) history of this company before hiring them.

It saddens me to be giving this company a 2-star rating.  This was my experience.

I needed an electrician to remove a wall fan, venting my kitchen to the outside.  I yelped an electrician, and got 5 added quotes from Yelp.  Darin, the owner of Burton HVAC, was the very first response, and he gave me a low-ball quote of $85 fixed rate.

Well, they weren't rated on yelp, and had zero reviews.  Their page said they had been in business for 19 years, and had electricians on staff, among others, so I decided to try googling the company to see if I could find anything else out about them.  They had 5 5-star ratings on google.  This being said, I assumed they were trying to increase their presence on yelp, by taking a loss on a few projects in order to get some 5-star reviews here.  So, I decided to give them a try.

I called the number given in Darin's response, only to be met with Hello.  It took me aback, and I had to ask twice if I was reaching Burton HVAC.  I was, and Darin said he could come straight over!  Unfortunately, it was a Wednesday or Thursday when I called, and I told him I would not be available until the following week.  He could choose his date and time to visit, but it couldn't be Monday.  Darin told me Tuesday at 1pm would work for him, so I put his visit on my calendar.  He also asked me to text him my name, address, and the time and date of the appointment so he could add it to his calendar later.

On Monday, I received an invoice via text for the services he was going to provide.  I've never been billed before meeting the service provider before.  And on Tuesday at 11:47am, I received a text message saying that my appointment at 1pm was 'coming up'.

At 1pm, my son took our dog and left the house for an hour trying to get him out of the way during the service call.  No one had arrived at that point.  At 2pm, my son came home from lunch with our dog, and was surprised to see the fan still in the wall.  I had not received a phone call or any communication from Burton HVAC at this point.

I texted Darin and said Weren't you supposed to be at my house at 1pm today?  His response was Yes I was sending a technician your way and he should have been there at 1:00, let me see what's going on.

Darin called me 10 minutes later to tell me his technician was working on a job that was running over, and he still needed to do another job after that before he could see me!  He then stated that he would just come over himself to do the work.  I said that would be fine, and then he told me that it would be another 2 to 4 hours before he could make it to my house.  I clarified with him that it meant he would be arriving at my house sometime between 4pm and 6pm.  Darin then asked if I would like to be kept in the loop, and I told him Yes!  Please let me know what is going on.

Well, 4pm came and went, 5pm came and went, and 6pm came and went, and STILL no contact from Darin or anyone at Burton HVAC.

At 6:24pm Darin texted.  It read Okay if it's not too late I'll be heading your way.  That will put me there at about 7:30

My husband was home, and was definitely not happy with the way things were going, but at that point I just wanted the work done.  I was not confident that the guy would be able to be on time on any other day, and I didn't want to waste another 7 or 8 hours waiting again, so I told him We'll be here.  And he responded with On my way!

Well, as you can guess, 7:30pm came and went without word from Darin.  At 8:04pm, Darin texted I'm about 5 minutes away.  He arrived by about 8:15pm... for a 1pm appointment.

Darin and his co-worker were very nice.  They were obviously having a long day, but still trying to do the best job they could.  I realized after they arrived that (I'm 99.9% sure) neither one of them were electricians.

They worked really hard to remove the fan from the wall of my house.  It was in there good.  Then, they just cut and capped the live electrical wires and dropped them in the wall of my house!  An electrician would have known that doing that is a violation of building codes.  My husband knew it, but at the time, I did not.

Anyway, the two gentlemen both worked hard while at my house.  The fan is removed.  They even put a towel in the hole and taped a bag over the opening to keep bugs, etc. out until we can have the gap sealed properly.

After they left, I returned a microwave cart to the area below the fan, and plugged it into the electrical receptacle there.  After their visit, there is now no power to that receptacle.  We now need to have another electrician come out to properly remove the electrical wires in the wall and fix the outlet for our microwave.

I feel Darin bit off more than he could chew with my job.  He needed to send an electrician & if one wasn't available, he should have rescheduled.  Or perhaps he should have never quoted my job in the first place.

Came out within an hour for an emergency on a Sunday afternoon.  Plumber was very friendly and seemed very knowledgeable, located source of problem quickly and fixed.  Did not try to push any additional services.   Price for Sunday emergency visit was reasonable.  Will call again if I am ever in need.

Worst service ever! Over priced! Racist!
I had them come out to check an issue.  They practically force me into service, charged $320 just for trying to fix the problem. (NO THEY DID NOT FIX THE PROBLEM) Once, Blake, the plumber seen I didn't have cash to pay him (the money was on my card) he started tripping and saying You black mfs trying to play me like I wasn't getting my card to pay him! It was very uncalled for! I felt very disrespected! I have a recording of his disrespect and everything. Very racist company!

Ronald Brosseau has 2 companies listed and 2 websites for the same thing - he's listed as Ron's plumbing & heating
ronsplumbingandheating.c… and also Iron Pipe Plumbing
ironpipeplumbingdetroit.…
Don't be fooled by his low prices and the promise that he won't charge if he can't do anything.  He charged me $40 and claimed he opened the sewer 'half-way'.  I was too sick to double-check.  The truth is, he left the back door to my house unlocked, the cap is missing from the clean-out drain, and the clean-out drain has been moved to the center of the room.  I can no longer use any part of my plumbing.  IT'S MUCH WORSE!
Oh, and he was very, very rude.

Wish I had seen these Yelp reviews before I called Thornton and Grooms.  The Google reviews were all raving.  Figures since Google is the one who has teamed up with this company to pitch them to search customers.  The customer contact was very pleasant and the technician arrived to the house the same day, more than an hour later than expected but that wasn't a big deal.  The big deal was getting a quote that well over 1k for a faucet replacement.  Give me a break.  They must think they have people so over a barrel with leaks that they'll pay anything to get it fixed on the spot.  Wrong.  I'll go back to others who I've used in the past and give fair estimates instead of gouging.

Seriously over priced. I called to get a ceiling fixture added to a room with no fixture. I realize that's a major job, but their estimate was twice what I  got from another company. And they charge for estimates. The technician was nice enough, but they're too rich for my blood.

Contacted Lakeside to unclog/snake my sewer line in the basement, they sent out a young plumber that was inexperienced and unable to perform the job correctly. Contacted them after to explain that they did a bad job and they dodged me for a few days. When we finally received a response they scheduled a time for a different person to come out but they never showed up. I had to call another company to do the job the right way, so I paid for the same service twice since Lakeside did not do it correctly. Definitely, would Not Recommend, horrible  experience, poor management and staff.

Hot water line on our rented Reliance tank developed leak. It was right on the elbow on the pipe coming out of the Reliance installed tank for which we generously pay almost $100 every quarter. The leak was enough to cause flooding in our basement, entire floor will have to be replaced.
But that is not the reason for the review. The real reason is trying to reach Reliance for help. Tried to reach them whole Saturday, whole Sunday to get the elbow replaced so we could have water in the house (had to close main valve to stop leak). No answer at all from any number called, tried the sales line, billing line, they are all useless. Finally decided to call different plumber who fixed the leak. Thank you Reliance for absolutely nothing. That tank of yours is coming out and you can keep your crappy service for yourself.