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Best Drainage Relocation/Rerouting in Denver CO

Payless Rooter Plumbing Service
Our basement toilet was backing up.  The company came and out was responsive. The tech was very professional and I believe he tried to clear our sewer line, but maybe did not have enough line on his machine for my house.  My issue with this first part is that the machine scraped my wood stairs going both up and down. I said something to the tech and he said, well, it happens and the machine belts were worn.  I told him that the last guy to do this 5 years ago never scraped my stair.

For the job, he had a 100 feet of cable on his sewer machine and don't not have any extra on his truck to add. Unfortunately, he did not get the clog cleared and said his boss would come out and run a scope to see what the issue was. The supervisor did come out and cameraed the sewer. He couldn't tell what was blocking the sewer and recommended that I install clean outs outside my house. They did offer to immediately start on the issue on a Friday evening. I really appreciated that the company wanted to take care of the issue then. However, if I waited through the weekend to Monday or Tuesday, the price dropped by about $600, still not at a price you don't want to just dive into the project.

It kind of struck me a little strange that the issue couldn't be cleared and the camera wasn't really showing what the clog was.  So instead of just going with the advice, I thought I would try the place I had out on a prior occasion (I would have used this rooter service, but unfortunately they couldn't give me a time slot on Friday).

Anyway, original rooter came out and cleared the problem. He used a longer than 100 foot cable.  I also obtained another quote to install an outside clean out, if that was the actual solution. The quotes were $700-$1,300 less.

A couple of things:  1)  Payless was not careful with their machine and my stairs or they need to maintain the machine, so it doesn't scrape stairs; 2) they did refund my fee because they couldn't get the clog undone;  3) they might be a little high for clean out bids; and 4) I never determined if I actually needed the recommended work or was just being sold a bigger job. I say this because another company was able to get the clog cleared.

If you are reading this, good luck with your plumbing issue.

5857 W 38th Ave, Wheat Ridge, CO 80212
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