Best Mold Removal in Dallas TX

These folks are the real deal!!!

After being quoted around $6000 by another local plumber, who told us our main line needed to be totally replaced, we decided to get a second opinion, and boy oh boy, am I glad we did!!!

Blake and his teammates Brand (I believe) and Joseph were fabulous!!!

Prompt, professional, and courteous, they managed to address and resolve the issue (roots in the pipe... I'm getting that dumb tree taken down.) in less than an hour!

And it didn't cost a fraction of the original quote.

Call these folks. They're friendly, and most importantly, trustworthy and honest!!! Thanks again y'all!

We contacted Roto-Rooter because our washing machine was causing water to backup into a wall. We shared we had just bought a house and believed the problem was the washing machine pipe had a 2 inch output whereas the wall drain was 1.5 inch. They sent a drain technician to the house who said he didn't think that was the problem and said the line just needed to be cleaned. He snaked the line and sold us a cleaning solution. Total cost was over $500. Right away, as soon as we did a load of laundry, the same thing happened. The pipe does drain water - it always drained water - but cannot handle the output of the washing machine.

We contacted Roto-Rooter to convey the situation. They said the line cleaning was warrantied for 6 months and they would send a technician to clean it again. After some back and forth, they agreed that a dirty line was likely not the problem and said they would send an actual plumber who would be qualified to fix the problem. I was not aware the first employee was not qualified to do plumbing work and, since we conveyed what we thought was wrong from the onset, I'm not sure why an unqualified technician was ever sent.

The problem is Roto-Rooter completed unnecessary work. While they will now send an actual plumber, they said the repair will be completely separate and we will have to pay again. I asked if they would apply the funds from the unnecessary work and they said no--since there is no way to prove there wasn't some level of clog as well. We will be using another company for the repair as we obviously have no confidence in Roto-Rooter, and there is no reason to use them since they will treat it as a completely different charge.

We are now in the same situation we were in at the start--except we are over $500 in the hole. Save yourself from our mistake, call someone else.