Best Construction Or Installation in Colorado Springs CO

Found B&L Plumbing through Home Advisor. They gave me three options. After speaking with Carolyn--she was friendly, explained services and cost clearly and suggest I purchase the faucet myself. After getting what I needed, I called back and she made a same-day appointment.  - -  The technician, Cecil, came within the time of the appointment. He ex[plained the work BEFORE starting on anything. He was very personable, explained everything he was doing, showed me the tool Moen provided for on-going home maintenance. Also showed me the Moen stick for parts, serial number, and suggest we place it inside the cabinet door for easy reference. He also expressed concern for our disposal and instant hot tap and suggest next steps. I felt very reassured at every point in our interaction. Top to bottom my experience was flawless. Nothing could have improved the entire transaction ,,,unless Cecil would have brought cookies. (Next time.) As someone who has been a renter and home owner, but is not given to do my own home repairs, I am always concerned about hiring works...hidden costs, last minute add-on costs, etc. NOE OF THAT was even hinted at with B&L folks.

I brought Kacee on for a full remodel project, when he came out to bid the project he had said his start time would be with in that week or early the following week. Once contracts were signed he claimed he couldn't start until after the check cleared, something not discussed before hand but had said that it should take a few days. About 3 days pass, I reached back out and he had said that he couldn't deposit the check because he didn't have a business account so he needed a new one. Lined up the new check which he wanted it split into 3 separate checks so they could clear faster into his personal account. Still no word from Kacee about a start time so I reached out and was told he would be there to demo lines Thursday June 1st, that was a lie. He never did any demo. Once I was back on site and he wasn't there working and no demo done, I reached out to him as no communication efforts on his part to let me know what was happening yet again. Once confronted he blew up at me saying he told me he was sorry for the delays, wouldn't let me talk about what needed to happen, he got more upset and started to tell me to suck the fattest part of his d**k and to find another plumber. Very unprofessional plumber, his website and Facebook say he is licensed in Elpaso County to which he is not and I will be letting PPRBD know about these actions.