Best A/C Installation in Cleveland OH

Charlie's drain service is the best! They are reliable, affordable, and trustworthy. I have used them twice in the last year and highly recommend them.

Above all else, Portman Mechanical will get the job done. We had a slow leak coming from our hot water heater that seemed minor so we just wanted them to take a quick look. Mike was the service man who came to help us and I trusted him immediately, he knew what he was talking about and yet was willing to explain it to my knowledge level. As soon as Mike saw it he knew that we would need to replace the whole system. He wasn't able to do it immediately but had me set up an appointment for the following work day to have them replace it. Jennifer was an absolute pleasure to work with on the phone and we got them all set to replace it. When Mike and Chris showed up to replace the hot water heater they ran into unforeseen issues with our water shut off. I had to call the city to turn off the water but they couldn't do it until the next day. While this situation was frustrating, Mike kept his cool and kept us cool. The very next day the city turned off the water first thing in the morning and Mike and Chris showed up right after to get to work. They were working with a  really weird set up from previous work done but they still got the new one installed with all the hiccups for the original quote price. I wasn't able to be there in person but if questions arose Mike was a phone call away and they really took care of it all. He even followed up that evening to see if there were any more concerns that I had. Mike, Chris, and Jennifer all were very pleasant to work with and went above and beyond. We HOPE to not need any more service in the near future but we know who will be our first call if we do need help.

Had a strange leak. John showed up and diagnosed it. It wasn't easy to diagnose but he stuck with it. Had to cut wall to verify and he was right on the mark. He explained everything and answered all my questions. I thought it was the shower. He said it was the sink drain. He was right

wow what a great experience! I Cant say ive ever said that dealing with ANY service guy of any form! I had a clogged toilet due to my girlfriend flushing left over roast down it!  anyways I gave plumb nation a call, and Andy (the owner) gave me a rough estimate and as soon as I agreed he must have been on his way because he was there within an hour and had it fixed very quickly! He was very friendly and informative! I would give 6 stars if I could!

The women answering the phone on October 27 in the evening was so incredibly rude and annoyed by taking the simplest information, that I can only imagine how your service is. Even after I shared that I was visiting from out of town and the plumbing issue it at my mothers house while she's in the hospital. She made a very rough day worse. Go elsewhere if you want to be treated like a human being.

These guys are the absolute worst plumbing service! Maybe because I have Home Serve as a protection plan on my water line so I wouldn't be paying the bill, but my experience with this company was absolutely unacceptable! I had an appointment on a Friday morning for my shutoff valve (the main coming into my house) to be replaced. When scheduling the appointment I was told someone over the age of 18 needed to be present. I had arranged for my sister to be there, however she was running late so when the repair person came my niece who is not quite 18 was the only person home (that's my fault I couldn't be there and my plan to have my sister be there didn't go as planned) The technician came in my house, acted like he didn't know what he was there for ( I know that the problem I was having was noted by the secretary so they would know what to do since I wasn't going to be there) He shut my water valve off, then asked my niece how old she was and when she told him she wasn't 18 he said I have to leave I'm not allowed to be alone in the house with you. Left my main water valve turned off and left my house, so I had NO RUNNING WATER in my home. I received a call from dispatch and was informed the technician was unable to complete the work and was asked to reschedule, I explained what happened with my sister and let them know she was at my house so whenever someone could go back an adult was home. I was given an appointment time of 12pm-4pm that day, at 4pm no one had showed up, I called and was told we didn't have you on our schedule.  I called Home serve and was given a further run around. Saturday I called and eventually someone called me back asked me what had happened the day before, said he needed to talk to the manager because he didn't know what to do they didn't have any appointments available ( this is the company that offers emergency appointments and I haven't had running water for over 24hrs) several phone calls later a manager calls me and sets an appointment for 8am-12pm on Sunday. At 1145am I called him to say I haven't heard from anyone he says someone named Roger was coming, but that he would call and see how long he would be and call me back, NEVER CALLED BACK and NOBODY SHOWED UP. I paid for an emergency call with another company to get my water valve turned back on after over 48hrs with no running water. I will never do business with this company again and I wouldn't recommend anyone else use them either!

you guys suck. You installed a mini split unit and it never worked. Tied to talk to a manager never called back. Called multiple times. Did a bad job and bad service. Plus it was so much money. You guys suck.

They do pretty good work.Like anything else you get what you pay for.
Ive had them come out before and they will be the first I call if a situation arises.

Huge ripped off, my shower head broke and I can not turn it off so I called VIP plumbing. The guy came same day afternoon fixed it&replaced the filter and billed me $269. I should ask a quite ahead because I never expect they will asking that much... He spend half hour and one part( worth $30) top and charged $268. Don't get them!

Sadly they screwed up our appointment date. Pretty furious about this...considering I had to take time away from work to wait for them to service our furnace. Didn't find out they screwed up until I called wondering where the heck they were. They showed no sympathy or offered any discount on future services. We'll be going with someone else.

Overpriced & unorganized, very unorganized. They come to your house, work for 2-3 hours and say they have to leave, lose your paperwork in the process, also come to your house and ask if they can use your toilet ( stink it up ). Unbelievable, but job was prepaid so really had no choice. Would not recommend.

We were made to use these plumbers from our home insurance to fix 3 low pressure faucets. 2 technicians came. One technician fixed the 2 faucets with no issue. However the other technician Kevin in trying to asses the low pressure issue with the kitchen faucet proceeded to snap and break off the pull-out spray handle using Channellock type pliers. If that was not enough he then allowed the spray hose to fall back into the main unit spout where it became stuck. He then spent 30 minutes using needle nose pliers and a flathead screwdriver in a futile attempt to retrieve the broken off connector and spray hose, scratching up the main unit in the process. Eventually he gave up, declared that he broke it, and that the company will cover the cost for the same or comparable brand model. The model is discontinued from the manufacturer. We contacted the owner/manager TOM who never apologized, WAS VERY RUDE TO MY WIFE, NEVER RESPONDED TO MY PHONE CALLS OR EMAILS and sent in a fraudulent report to our insurance that this is normal wear and tear. KEVIN BROKE IT BEFORE KNOWING WHAT THE ORIGINAL PROBLEM WAS. Our insurance will cover a basic and cheapest replacement unit. TOM and Axis Plumbing refused to cover the difference for the comparable model despite us reaching out to him through phone and emails. Tom is knowingly lying to the insurance protect his own interest which is FRAUD. We spent $75 for the service call for them to break our faucet and now we have to buy a new one for their mistake. TOTAL COST OF THEIR MISTAKE APPROXIMATELY $1000.

Do NOT ever use these plumbers. Late to appointment, extremely arrogant, broke our property, now refusing to fix it or make it right.

Attached are photos of KEVIN breaking our faucet, the broken spray handle with damage to the main unit, and the last photo showing a non-broken, working spray handle from our matching other unit for comparison.

A's started out great. Answered my request to look at a humming AC. Anthony came the same day. Looked at unit and installed a 350$ piece. However, I didn't get a say in if I wanted that piece went in. When i came back outside he said we are good now cuz I replaced the something- don't remember the name. So I did ask him if this isn't the reason for the problem what then? Meaning if the humming comes back what then. He said then i come back and replace the problem-don't worry. ok so all i spend 490.00 on about 1hr of time. 6 hrs later the humming came back. I called Anthony and got nothing. Later a text and from point on nothing but a run around. Said he could get new unit and replace. Said then he could get a less expensive unit and said by the text day. Decided to do that. HOWEVER Anthony did not show. Finally said truck broke down. Waited all day. That was a Friday. Told me he would try and get to me this weekend. He then text to say he picked up yet another unit that was yet 300$ more then the first. I did not talk to him at all about this used unit. He did that all on his own. Not a phone call nothing. Still will not answer phone only will text me about this. I finally decided this did not feel right. He also only gave me a 200$ credit after the fixdid even work for a day
So through text I told him I would not be using him. I am  out nearly 500.00. So please be aware of this contractor and make sure you try and communicate before you get anything done.

the owner of this business and I had a verbal and written agreement for Payment for installing a hot water tank. Upon completion of the job the owner continually harassed me via text message for payment. We have had extensive conversations prior to him coming to the home to complete the job regarding payment. Payment was made prior to the agreed-upon date. After payment was made the owner of the company refused to respond to questions regarding warranty on his work. I would not recommend doing business with this company. Unprofessional and unresponsive.

Mobile home re-leveling, quoteed and scheduled, then ghosted me twice. Thanks for wasting my time!

Called them to replace a toilet at a rental that was not working while I was out of town. No call no show TWICE! To make it better the following week (out of town for a wedding again and probably more than I would be able to do myself anyway) downstairs tenant had a leak coming through the ceiling call about 10 plumbing places on Saturday 4 pm and they are the only one I can get ahold of... reluctantly I decided to give them another chance and made it known the previous week they were a no call no show.. someone was supposed to show up between 10 am and 2 pm... I called 3 times throughout the day, Noon was told someone would be there around 2. I called again at 2 and they said they were finishing another job and we're headed there shortly, I called again at 3:30 and again got that someone would be there shortly. Save your time and call someone else bc they won't show up anyway.