Best Pipe Repair in Cleveland OH

I had a list of plumbing projects to do, including dealing with low water pressure in the upstairs restroom. Alex came out and handled everything like a boss. We had a larger job with the basement sink next to the washer and dryer that the former owner had the piping jerry-rigged as cheap as possible, and Alex came out the next week and replaced it all, priced very reasonably.

Hopefully, I won't need to call a plumber again but if I do, I'd call Buckeye Plumbing again.

I can't say enough good things about Charlie's Drain Service.

I had a backed up downspout. I made a call, and was so impressed with how nice the gentleman that answered the phone was. I haaaaate when service professionals act annoyed with you, or act like they are doing you a favor. It was quite the opposite here. The customer service was top notch.

It's rained cats and dogs the last week, so you know they are swamped. They were able to come the very next day. They fixed the problem quickly, gave me a 90 day guarantee, and it was half the price I was expecting to pay. It wasn't even that much more than it would have been to rent a 100 ft snake from Home Depot and do it myself.

I highly recommend them.

Had a strange leak. John showed up and diagnosed it. It wasn't easy to diagnose but he stuck with it. Had to cut wall to verify and he was right on the mark. He explained everything and answered all my questions. I thought it was the shower. He said it was the sink drain. He was right

Our main stack had a large crack and needed replaced. Andrew and Tim were here right on schedule and did the job right. They were meticulous and careful to not create a mess. Andrew explained every step and also showed us some other potential problems but nothing to scary. I highly recommend Plumb Nation!

Anthony took the time to research my issue and called me back with the information that I would need to get the work done for free through the manufacturer. I was desperate to get my refrigerator back up and running so I would have paid for the service. He not only saved me the cost of his service call, but also gave me the correct guidance to have it fixed for free by the manufacturer. I received honest, top notch customer service and won't go anywhere else for service. Thank you Anthony!

A+.

This is the best experience I have had with a plumber. I have contacted others that are great, but Brian is a cut above the rest.

Brian stands behind is work. If you've worked with contractors before you will know this is something that is valuable, and rare. He is willing to make sure everything is right and will go above and beyond to make sure you are satisfied. Most OTHER contractors are hard to reach after the job is complete. Know he is NOT like this.

Brian has excellent communication and is willing to go the extra mile.

He threw in many free services and fixes he didnt charge for.

Highly recommended. Will be contacting him for my future plumbing needs.

Lee came out to repair our hot water tank. He repaired a valve. Seems simple doesn't it, but for $215 our hot water tank still wasn't working . Probably because Lee didn't relight the pilot light to restart the hot water tank! He was too busy trying to sell us another service for $475!! I know for a fact that he didn't try to relight the pilot light because the gas valve to the hot water tank was still closed when Lee left the house...so if you want a salesman for a repairman, call Parsons Plumbing.

This is  a follow up to my original post and WyattWork's subsequent response.

I commend Wyatt Works for reaching out and  refunding a significant portion of the original charge.  It was a welcome surprise to receive the apologetic phone call and refund.  Such an act of humility speaks well to a company being conscientious of the concerns of its customers.

It bears noting, however, the service was provided in May and it was not until October that they called  to address the situation.  While I appreciate the manner in which it was ultimately handled, the fact remains that upon my initial inquiry about the overcharge, I was summarily and rudely dismissed.

That said, given their willingness to remedy the problem, I would be willing to use them the next time I have plumbing needs.  In addition, I have passed their name along to a couple of friends who have recently been looking for a plumber.

We were made to use these plumbers from our home insurance to fix 3 low pressure faucets. 2 technicians came. One technician fixed the 2 faucets with no issue. However the other technician Kevin in trying to asses the low pressure issue with the kitchen faucet proceeded to snap and break off the pull-out spray handle using Channellock type pliers. If that was not enough he then allowed the spray hose to fall back into the main unit spout where it became stuck. He then spent 30 minutes using needle nose pliers and a flathead screwdriver in a futile attempt to retrieve the broken off connector and spray hose, scratching up the main unit in the process. Eventually he gave up, declared that he broke it, and that the company will cover the cost for the same or comparable brand model. The model is discontinued from the manufacturer. We contacted the owner/manager TOM who never apologized, WAS VERY RUDE TO MY WIFE, NEVER RESPONDED TO MY PHONE CALLS OR EMAILS and sent in a fraudulent report to our insurance that this is normal wear and tear. KEVIN BROKE IT BEFORE KNOWING WHAT THE ORIGINAL PROBLEM WAS. Our insurance will cover a basic and cheapest replacement unit. TOM and Axis Plumbing refused to cover the difference for the comparable model despite us reaching out to him through phone and emails. Tom is knowingly lying to the insurance protect his own interest which is FRAUD. We spent $75 for the service call for them to break our faucet and now we have to buy a new one for their mistake. TOTAL COST OF THEIR MISTAKE APPROXIMATELY $1000.

Do NOT ever use these plumbers. Late to appointment, extremely arrogant, broke our property, now refusing to fix it or make it right.

Attached are photos of KEVIN breaking our faucet, the broken spray handle with damage to the main unit, and the last photo showing a non-broken, working spray handle from our matching other unit for comparison.

Amazing service. My AC unit wasn't working so I got on Yelp to find a company and A's heating and cooling was one of 4 options. A's heating and cooling company was the quickest to respond and actually show up on time as he promised  Anthony you were great thank you for fixing my AC unit so fast and showing up my house even faster.

Prompt, friendly, professional service including the booties over the shoes. Frank took the time to properly install and explain the features.

I just replaced the washer and dryer in my Mom's house; when we ran the first load, water backed up on the floor. Called (based on a recommendation) to ask for help.

We might be able to get someone out by Friday.

It's Wednesday, so this is a problem. Can you recommend someone good who might be able to come out quicker?

I couldn't tell you how busy anyone else might be.

Could you give me a name?

I'm down a plumber, I have to go, I'm sorry I can't help you.

the owner of this business and I had a verbal and written agreement for Payment for installing a hot water tank. Upon completion of the job the owner continually harassed me via text message for payment. We have had extensive conversations prior to him coming to the home to complete the job regarding payment. Payment was made prior to the agreed-upon date. After payment was made the owner of the company refused to respond to questions regarding warranty on his work. I would not recommend doing business with this company. Unprofessional and unresponsive.

Mobile home re-leveling, quoteed and scheduled, then ghosted me twice. Thanks for wasting my time!

Called them to replace a toilet at a rental that was not working while I was out of town. No call no show TWICE! To make it better the following week (out of town for a wedding again and probably more than I would be able to do myself anyway) downstairs tenant had a leak coming through the ceiling call about 10 plumbing places on Saturday 4 pm and they are the only one I can get ahold of... reluctantly I decided to give them another chance and made it known the previous week they were a no call no show.. someone was supposed to show up between 10 am and 2 pm... I called 3 times throughout the day, Noon was told someone would be there around 2. I called again at 2 and they said they were finishing another job and we're headed there shortly, I called again at 3:30 and again got that someone would be there shortly. Save your time and call someone else bc they won't show up anyway.

In fairness I have to say I've never got to work with them, but really loved their work on Yelp pictures and was excited to hire them. I called them and never heard back and it's been over a month ago so that's why I answered this way when asked about my reaching out to them....

The worst company I ever worked with!!!
He promised he will be in our house 9 AM Monday and when i call the afternoon he asked me why is this Monday? Than promised for the afternoon and after NO show for the next day, but never showed up or even call back.
Great business!