Best Pipe Repair in Cleveland OH

They do pretty good work.Like anything else you get what you pay for.
Ive had them come out before and they will be the first I call if a situation arises.

Let me first start off by saying any reviews stating he did a great job and was out in done in less than an hour, you were ripped off. First off he is probably trying to unclog your mainline from a floor drain instead of doing the job properly. This type of company give a horrible warranty and doesn't clean the drain properly. They charge a little less but they know the drsin might stay open for 6 months, then you are calling them back. Just so everyone knows to properly clean a main line the drsin must be cleaned from a clean out, which is installed either at the front wall, kitchen sink drain ( close to the basement floor), near the base of the stack in the basement. If you don't have any of these then the only other option is to pull the commode and clean the drain from the closet bend, get on the roof and clean the drain from the vent, or if you have a septic tank sometimes they can open the lid and clean the drain back towards the house from the tank closets to the house. If you have be screwed by this company and anyone that used them have you need to file complaints with wnir. They are sponsors. Ask for their sales rep and let them know what type of work this company does. Bob, the owner is completely clueless and had no idea on how to do his his. Look at the pics he has on his website. He has a very dirty drain machine sitting in a counter top and trying to run the cable through a basket strainer. Bob you are s complete moron, try taking the trap apart and cleaning the drsin properly. He is at his best posing for the camera and completely clueless. Noe imagine him at your house. Total moron. Great job Bob you made me laugh. Moron

Had a strange leak. John showed up and diagnosed it. It wasn't easy to diagnose but he stuck with it. Had to cut wall to verify and he was right on the mark. He explained everything and answered all my questions. I thought it was the shower. He said it was the sink drain. He was right

Our main stack had a large crack and needed replaced. Andrew and Tim were here right on schedule and did the job right. They were meticulous and careful to not create a mess. Andrew explained every step and also showed us some other potential problems but nothing to scary. I highly recommend Plumb Nation!

Plumbing Excellence does plumbing like Apple makes software--they care about every detail of what they do; customer satisfaction and high value craftsmanship are top priority.

I called Plumbing Excellence in a pinch when our water heater started leaking. Anthony responded quickly and worked into the evening to get a new one installed, and we had hot water again that night! We were so satisfied with his work and his service that we hired him to fix a gas leak in our fireplace, too. He did, and now we have a working fireplace again, too! Thanks Anthony!

Anthony was meticulous but not slow in getting the job done right, kept communication open and honest, and waited patiently at my house while I finished pricing other options. He explained that a hardware store water heater is of cheaper quality than the professional model he would install. He also correctly guessed that a competitive quote had come in lower because they did not factor in permitting the work, which he felt was important, and I agreed.

He did look for multiple ways to save us some money, including combining visits, not charging for the initial investigation of our gas leak, discounting a subsequent job; he even researched the design lifetime of my new water heater and recommended against getting an extended warrantee in my case since the heater was built to last at least that long if not longer.

Anthony and team were friendly, passionate, and a delight to have at our house. I would hire Plumbing Excellence again or call them for advice any time!

A+.

This is the best experience I have had with a plumber. I have contacted others that are great, but Brian is a cut above the rest.

Brian stands behind is work. If you've worked with contractors before you will know this is something that is valuable, and rare. He is willing to make sure everything is right and will go above and beyond to make sure you are satisfied. Most OTHER contractors are hard to reach after the job is complete. Know he is NOT like this.

Brian has excellent communication and is willing to go the extra mile.

He threw in many free services and fixes he didnt charge for.

Highly recommended. Will be contacting him for my future plumbing needs.

I will not get into my specific experience because it is not worth my time.  Others give this company a great review, and I am glad they had good experiences with them but I did not have a good experience with the plumber that came out.
The office staff was great, and event though I was not able to come to a resolution to my complaint with Alan, he did return my call as promised.
Personally I will not do business with this company again, but that is partially because of the plumber that came out as well as this company is not registered with the city I live in.

Thomas is a class guy and a great Plummer. WW responded back and never made me feel pressure to pay or buy any services. They went above and beyond when I asked them to look at a couple other things in the house.

We were made to use these plumbers from our home insurance to fix 3 low pressure faucets. 2 technicians came. One technician fixed the 2 faucets with no issue. However the other technician Kevin in trying to asses the low pressure issue with the kitchen faucet proceeded to snap and break off the pull-out spray handle using Channellock type pliers. If that was not enough he then allowed the spray hose to fall back into the main unit spout where it became stuck. He then spent 30 minutes using needle nose pliers and a flathead screwdriver in a futile attempt to retrieve the broken off connector and spray hose, scratching up the main unit in the process. Eventually he gave up, declared that he broke it, and that the company will cover the cost for the same or comparable brand model. The model is discontinued from the manufacturer. We contacted the owner/manager TOM who never apologized, WAS VERY RUDE TO MY WIFE, NEVER RESPONDED TO MY PHONE CALLS OR EMAILS and sent in a fraudulent report to our insurance that this is normal wear and tear. KEVIN BROKE IT BEFORE KNOWING WHAT THE ORIGINAL PROBLEM WAS. Our insurance will cover a basic and cheapest replacement unit. TOM and Axis Plumbing refused to cover the difference for the comparable model despite us reaching out to him through phone and emails. Tom is knowingly lying to the insurance protect his own interest which is FRAUD. We spent $75 for the service call for them to break our faucet and now we have to buy a new one for their mistake. TOTAL COST OF THEIR MISTAKE APPROXIMATELY $1000.

Do NOT ever use these plumbers. Late to appointment, extremely arrogant, broke our property, now refusing to fix it or make it right.

Attached are photos of KEVIN breaking our faucet, the broken spray handle with damage to the main unit, and the last photo showing a non-broken, working spray handle from our matching other unit for comparison.

Came over to fix a pipe leaking issue in the basement and left me worse. He charged me $140 for the work and I contacted him cause I fixed and spent another $80 and asked for some money back he dicked me over and never came thru. Do not trust him as a plumber not sure of his other work.

Joel Sinegar is the reason I use Geisel. Joel is always responsive, professional and results driven. Joel and his team have helped with 2 AC units, hot water tank and a new furnace for 2 of my homes. Great work Joel

I just replaced the washer and dryer in my Mom's house; when we ran the first load, water backed up on the floor. Called (based on a recommendation) to ask for help.

We might be able to get someone out by Friday.

It's Wednesday, so this is a problem. Can you recommend someone good who might be able to come out quicker?

I couldn't tell you how busy anyone else might be.

Could you give me a name?

I'm down a plumber, I have to go, I'm sorry I can't help you.

the owner of this business and I had a verbal and written agreement for Payment for installing a hot water tank. Upon completion of the job the owner continually harassed me via text message for payment. We have had extensive conversations prior to him coming to the home to complete the job regarding payment. Payment was made prior to the agreed-upon date. After payment was made the owner of the company refused to respond to questions regarding warranty on his work. I would not recommend doing business with this company. Unprofessional and unresponsive.

Mobile home re-leveling, quoteed and scheduled, then ghosted me twice. Thanks for wasting my time!

Called them to replace a toilet at a rental that was not working while I was out of town. No call no show TWICE! To make it better the following week (out of town for a wedding again and probably more than I would be able to do myself anyway) downstairs tenant had a leak coming through the ceiling call about 10 plumbing places on Saturday 4 pm and they are the only one I can get ahold of... reluctantly I decided to give them another chance and made it known the previous week they were a no call no show.. someone was supposed to show up between 10 am and 2 pm... I called 3 times throughout the day, Noon was told someone would be there around 2. I called again at 2 and they said they were finishing another job and we're headed there shortly, I called again at 3:30 and again got that someone would be there shortly. Save your time and call someone else bc they won't show up anyway.

In fairness I have to say I've never got to work with them, but really loved their work on Yelp pictures and was excited to hire them. I called them and never heard back and it's been over a month ago so that's why I answered this way when asked about my reaching out to them....

The worst company I ever worked with!!!
He promised he will be in our house 9 AM Monday and when i call the afternoon he asked me why is this Monday? Than promised for the afternoon and after NO show for the next day, but never showed up or even call back.
Great business!