Best Heater Repair in Cleveland OH

They do pretty good work.Like anything else you get what you pay for.
Ive had them come out before and they will be the first I call if a situation arises.

Stan is the Slovenian man!  He does great work.  Mostly does West Side but travels all over.  Hes a great dude.  24/7 service.  Even works weekends!  Roto-Rooter eats ass....call Stan instead!

Owner, Bob, came out after a few days of calling, and he's come out before. One plumber I called said, in two weeks. Unfortunately, the singing and gurgling sink didn't  make a peep when Bob was here. But he did see that the compression tank over the hot water heater was leaning because it was full. So a few days later he sent two other plumbers, Jake and Cam, to replace the tank. It was a quick job. Again tho, the sink didn't sing. So five stars for promptness and concern for my plumbing issue.

Had a strange leak. John showed up and diagnosed it. It wasn't easy to diagnose but he stuck with it. Had to cut wall to verify and he was right on the mark. He explained everything and answered all my questions. I thought it was the shower. He said it was the sink drain. He was right

Our main stack had a large crack and needed replaced. Andrew and Tim were here right on schedule and did the job right. They were meticulous and careful to not create a mess. Andrew explained every step and also showed us some other potential problems but nothing to scary. I highly recommend Plumb Nation!

The women answering the phone on October 27 in the evening was so incredibly rude and annoyed by taking the simplest information, that I can only imagine how your service is. Even after I shared that I was visiting from out of town and the plumbing issue it at my mothers house while she's in the hospital. She made a very rough day worse. Go elsewhere if you want to be treated like a human being.

Hired them to caulk the shower in our bathroom. After about 3 months half the caulk in the shower didn't hold and needed to be fixed again. They said it would be the same price as what I paid originally as they only have a 30 day warranty. What happened to doing the job right the first time....

I called for a service due to a 30 psi valve not sealing. I did not receive a quote until the valve and expansion tank were removed. I was charged 400 for changing a 20 dollar valve and a 30 dollar tank. Total time on job 1 hour. I was ripped off. I asked for a ball park quote 3 times before the system was taken apart. I didn't get one until after. I will never call this company again. I am going to fill out a negative BBB complaint. I am a senior citizen and a retired veteran. The replacement of the tank involved removing 1 nut and the replacement of the valve required the removal of 2 nuts.

Parsons Plumbing did a fantastic job for us. They were very quick to respond to our needs and reasonably priced as well. I would recommend them to everyone in the Cleveland area!! I tried to give 5 stars but the site won't let me. Definitely worth a 5 star review!!

I called for a water softner problem. When the tech arrived, he told me to call GE smart water. 69.00 for this estimate. I asked him to snake a line. No attempt. He wanted 400.00 to jet the line the next day. The secretary told me I would be obligated to pay 69.00 if no work was performed and receive credit against the bill. He could NOT even provide an estimate. I will pay since everyone's time is money.

I spoke with the receptionist again. She resolved me issue.

We were made to use these plumbers from our home insurance to fix 3 low pressure faucets. 2 technicians came. One technician fixed the 2 faucets with no issue. However the other technician Kevin in trying to asses the low pressure issue with the kitchen faucet proceeded to snap and break off the pull-out spray handle using Channellock type pliers. If that was not enough he then allowed the spray hose to fall back into the main unit spout where it became stuck. He then spent 30 minutes using needle nose pliers and a flathead screwdriver in a futile attempt to retrieve the broken off connector and spray hose, scratching up the main unit in the process. Eventually he gave up, declared that he broke it, and that the company will cover the cost for the same or comparable brand model. The model is discontinued from the manufacturer. We contacted the owner/manager TOM who never apologized, WAS VERY RUDE TO MY WIFE, NEVER RESPONDED TO MY PHONE CALLS OR EMAILS and sent in a fraudulent report to our insurance that this is normal wear and tear. KEVIN BROKE IT BEFORE KNOWING WHAT THE ORIGINAL PROBLEM WAS. Our insurance will cover a basic and cheapest replacement unit. TOM and Axis Plumbing refused to cover the difference for the comparable model despite us reaching out to him through phone and emails. Tom is knowingly lying to the insurance protect his own interest which is FRAUD. We spent $75 for the service call for them to break our faucet and now we have to buy a new one for their mistake. TOTAL COST OF THEIR MISTAKE APPROXIMATELY $1000.

Do NOT ever use these plumbers. Late to appointment, extremely arrogant, broke our property, now refusing to fix it or make it right.

Attached are photos of KEVIN breaking our faucet, the broken spray handle with damage to the main unit, and the last photo showing a non-broken, working spray handle from our matching other unit for comparison.

I can tackle a lot of home diy projects, bit plumbing is a weakness of mine. Litt's is always there with the right parts and advice when a job can be done diy. When the job is complicated, their staff is knowledgeable and thorough.

Great service. Fast, on time. He helped to troubleshoot an issue with my smart thermostat not working. Discovered it is indeed a defective thermostat and not the connections or wiring. And showed me how to hot-wire the AC to stay on until I receive a replacement thermostat device. Highly recommend!

the owner of this business and I had a verbal and written agreement for Payment for installing a hot water tank. Upon completion of the job the owner continually harassed me via text message for payment. We have had extensive conversations prior to him coming to the home to complete the job regarding payment. Payment was made prior to the agreed-upon date. After payment was made the owner of the company refused to respond to questions regarding warranty on his work. I would not recommend doing business with this company. Unprofessional and unresponsive.

Mobile home re-leveling, quoteed and scheduled, then ghosted me twice. Thanks for wasting my time!

Called them to replace a toilet at a rental that was not working while I was out of town. No call no show TWICE! To make it better the following week (out of town for a wedding again and probably more than I would be able to do myself anyway) downstairs tenant had a leak coming through the ceiling call about 10 plumbing places on Saturday 4 pm and they are the only one I can get ahold of... reluctantly I decided to give them another chance and made it known the previous week they were a no call no show.. someone was supposed to show up between 10 am and 2 pm... I called 3 times throughout the day, Noon was told someone would be there around 2. I called again at 2 and they said they were finishing another job and we're headed there shortly, I called again at 3:30 and again got that someone would be there shortly. Save your time and call someone else bc they won't show up anyway.