Best Gas Water Heater Repair in Cleveland OH

I had an issue with my hot water tank. They were out the next day and explained what they were doing. Ended up replacing my hot water tank.

Had a strange leak. John showed up and diagnosed it. It wasn't easy to diagnose but he stuck with it. Had to cut wall to verify and he was right on the mark. He explained everything and answered all my questions. I thought it was the shower. He said it was the sink drain. He was right

Twas the week before Christmas
And in front of the house
A gas leak was brewing
Alarming my spouse...

McHugh's Plumbing came out the week before Christmas in the cold to replace a leaking gas line in front of our house. This was the only company that took our call on a Saturday, was able to come out the next day, and could get a team together to do the repair in a couple of days. Very detail oriented, responsive, and professional. Highly recommend!

wow what a great experience! I Cant say ive ever said that dealing with ANY service guy of any form! I had a clogged toilet due to my girlfriend flushing left over roast down it!  anyways I gave plumb nation a call, and Andy (the owner) gave me a rough estimate and as soon as I agreed he must have been on his way because he was there within an hour and had it fixed very quickly! He was very friendly and informative! I would give 6 stars if I could!

Our water heater was leaking all over the floor. I called 2 plumbers and they couldn't come for about 4 days. Luckily we found Plumbing Excellence. Anthony responded right away. Squeezed us in even though he had a busy schedule.  They installed a brand new water heater within a few hours.  I am so amazed at the great customer service. Don't even bother looking elsewhere.

These guys are the absolute worst plumbing service! Maybe because I have Home Serve as a protection plan on my water line so I wouldn't be paying the bill, but my experience with this company was absolutely unacceptable! I had an appointment on a Friday morning for my shutoff valve (the main coming into my house) to be replaced. When scheduling the appointment I was told someone over the age of 18 needed to be present. I had arranged for my sister to be there, however she was running late so when the repair person came my niece who is not quite 18 was the only person home (that's my fault I couldn't be there and my plan to have my sister be there didn't go as planned) The technician came in my house, acted like he didn't know what he was there for ( I know that the problem I was having was noted by the secretary so they would know what to do since I wasn't going to be there) He shut my water valve off, then asked my niece how old she was and when she told him she wasn't 18 he said I have to leave I'm not allowed to be alone in the house with you. Left my main water valve turned off and left my house, so I had NO RUNNING WATER in my home. I received a call from dispatch and was informed the technician was unable to complete the work and was asked to reschedule, I explained what happened with my sister and let them know she was at my house so whenever someone could go back an adult was home. I was given an appointment time of 12pm-4pm that day, at 4pm no one had showed up, I called and was told we didn't have you on our schedule.  I called Home serve and was given a further run around. Saturday I called and eventually someone called me back asked me what had happened the day before, said he needed to talk to the manager because he didn't know what to do they didn't have any appointments available ( this is the company that offers emergency appointments and I haven't had running water for over 24hrs) several phone calls later a manager calls me and sets an appointment for 8am-12pm on Sunday. At 1145am I called him to say I haven't heard from anyone he says someone named Roger was coming, but that he would call and see how long he would be and call me back, NEVER CALLED BACK and NOBODY SHOWED UP. I paid for an emergency call with another company to get my water valve turned back on after over 48hrs with no running water. I will never do business with this company again and I wouldn't recommend anyone else use them either!

Was referred to Allen by a real estate agent and I presented him with a laundry list of new/half-finished plumbing projects for the kitchen, bathrooms, and laundry room. Allen and his super attentive apprentice were all ears and more than willing to pick up the slack on my mess, and they came up a game plan to finish it all correctly, efficiently, and professionally. He was also super flexible working with me when I was out of town. What really stood out though was how when the faucet I gave him came out of the box missing parts, he came back 2 weeks later when the pieces arrived to finish to work, no questions asked. Great crew.

I am extremely happy with the service I received from VIP Plumbing - both the office and the technician.  When I contacted them to schedule some service, they were flexible in meeting the constraints of my schedule.  When my schedule opened up on the appointment day, I let VIP Plumbing know that if the technician was available earlier, he was welcome to come at any time.  I received a call about 30 minutes later that a technician would be arriving very soon.  The technician, Brian, was knowledgeable and friendly.  He looked at the problem, assessed a solution and gave me a quote very quickly.  I authorized the work and Brian went straightaway to finish the job.  He communicated to me what the issue was and showed me the completed work.  He was very detailed at reviewing the work to make sure there were no issues and everything was cleaned up.  I would highly recommend Brian and VIP Plumbing.

I had Derron and Pat out yesterday to diagnose and fix an issue with our floor drain backing up.  Pat was very knowledgeable as to what could be the cause of the issue and was able to correctly diagnose it within minutes. He offered 3 estimates for different services and I was able to choose the option that worked best for our budget. When Derron arrived, his professionalism and experience mirrored Pat's. They were able to clear the clog in a timely manner and showed me with the camera that the drain was open. Before leaving they cleaned the area they worked in and offered ways to prevent the issue from happening again as well as an estimate for replacing the pipe in the floor so we had an idea what we might be looking at in the future. It was a very satisfying experience and did not cost as much as I had anticipated. WyattWorks has earned a customer for life.

Our boiler was running continuously and then all of a sudden it shut off. Troy came to look. Said we needed a part and a clean. We were misquoted for the cleaning. At the diagnostic appointment , Troy said it would be around $90 and the next day it was like 200 and something. Two weeks after we had completed a $500+ repair the issue started back up again. I called back to see if he could come back and Josh (owner I assume) was very pleasant and said he could send someone back and he remembered the job but didn't confirm my address. I called him back within hours and text him to see if he could come sooner but I never heard back from him. A different company was able to come and diagnose the issue saying that a valve wasn't completely closed and that there was water going into the boiler which had to be drained which was the source of my issue. It cost us $150. Very dissatisfied.

Due to our home warranty, we were saddled with this company. They have come out to fix the same issue twice now and apparently it was never fixed accurately. I came home yesterday and the same hose they claimed to have fixed had leaked enough to drip to my first floor causing water damage. When I called to report the issue, the woman was very rude and put off that I would call in with a complaint. She asked why I didn't check the technicians work to make sure it was done correctly. Well, seeing as how I'm not a certified plumber, how am I to know the ins and outs of what he did? She then told me, clearly, you know nothing about plumbing. Instead of offering to send someone out to fix their mistake, she said what do you expect us to do? A legitimate company would apologize and send someone immediately. Instead, she continued to put the solution back on me. That $60 copay through my home warranty will now cost me thousands to repair in water damage. Steer clear of this company!

I had a problem with bathtub handles because the cold water continued to leak.  The plumber showed up promptly and went upstairs to find out the problem.  He looked at it and told me the faucet and everything else would need to be replaced because it is very old.   $400 for the faucet and $600 to replace it and he would have to cut into the wall to get it done.  My neighbor told me to try MENYHART on Lorain rd. because they specialize in older parts.  $69 bucks later NO LEAK!

Great service. Fast, on time. He helped to troubleshoot an issue with my smart thermostat not working. Discovered it is indeed a defective thermostat and not the connections or wiring. And showed me how to hot-wire the AC to stay on until I receive a replacement thermostat device. Highly recommend!

the owner of this business and I had a verbal and written agreement for Payment for installing a hot water tank. Upon completion of the job the owner continually harassed me via text message for payment. We have had extensive conversations prior to him coming to the home to complete the job regarding payment. Payment was made prior to the agreed-upon date. After payment was made the owner of the company refused to respond to questions regarding warranty on his work. I would not recommend doing business with this company. Unprofessional and unresponsive.

Called them to replace a toilet at a rental that was not working while I was out of town. No call no show TWICE! To make it better the following week (out of town for a wedding again and probably more than I would be able to do myself anyway) downstairs tenant had a leak coming through the ceiling call about 10 plumbing places on Saturday 4 pm and they are the only one I can get ahold of... reluctantly I decided to give them another chance and made it known the previous week they were a no call no show.. someone was supposed to show up between 10 am and 2 pm... I called 3 times throughout the day, Noon was told someone would be there around 2. I called again at 2 and they said they were finishing another job and we're headed there shortly, I called again at 3:30 and again got that someone would be there shortly. Save your time and call someone else bc they won't show up anyway.

In fairness I have to say I've never got to work with them, but really loved their work on Yelp pictures and was excited to hire them. I called them and never heard back and it's been over a month ago so that's why I answered this way when asked about my reaching out to them....

The worst company I ever worked with!!!
He promised he will be in our house 9 AM Monday and when i call the afternoon he asked me why is this Monday? Than promised for the afternoon and after NO show for the next day, but never showed up or even call back.
Great business!