Best Drain Installation in Cleveland OH

Charlie's drain service is the best! They are reliable, affordable, and trustworthy. I have used them twice in the last year and highly recommend them.

I reached out to McHugh's Plumbing for a replacement of two bathroom toilets. Owner Bob McHugh responded immediately to my message, understood my timeline, and placed me on the schedule quickly. He was transparent on pricing, and even though he was out of town, kept me updated on the scheduled repair, alerting me when the plumbers were on their way. I met Bob's brother, Tom, and plumber, Brian. They were professional, neat, and efficient. They also provided the parts I needed, and warranted them (not a surprise- the old toilets were, well, old). They were done within two hours, they hauled away the old toilets, and cleaned the walls where the old toilets once were (the new toilets had a different profile). All in all, I was impressed with the ease of scheduling, the efficiency of the work, and the quality of the work. Great experience.

Had a strange leak. John showed up and diagnosed it. It wasn't easy to diagnose but he stuck with it. Had to cut wall to verify and he was right on the mark. He explained everything and answered all my questions. I thought it was the shower. He said it was the sink drain. He was right

Our main stack had a large crack and needed replaced. Andrew and Tim were here right on schedule and did the job right. They were meticulous and careful to not create a mess. Andrew explained every step and also showed us some other potential problems but nothing to scary. I highly recommend Plumb Nation!

Our water heater was leaking all over the floor. I called 2 plumbers and they couldn't come for about 4 days. Luckily we found Plumbing Excellence. Anthony responded right away. Squeezed us in even though he had a busy schedule.  They installed a brand new water heater within a few hours.  I am so amazed at the great customer service. Don't even bother looking elsewhere.

My last experience with Plumbing Source was not positive but they made efforts to rectify the situation. I appreciate that and am satisfied with the outcome.

Wow!!  Michael from Geisel Heating, Air Conditioning and Plumbing worked so fast installing a faucet on the funky setup of my sanitary tub.  I left work early and he was waiting for me in my driveway when I got home,  What service!!  Geisel respects their customers.  I would definitely hire them again.

I had a new counter top installed by a different contractor.  My sink was on an island.  I got a quote from them to modify the vent line and hookup the new faucet, soap dispenser, and garbage disposal.  The vent line was abs pipe which I told them when I made the appointment.  I made a drawing that showed they would need four abs fittings.  His plan was to replace the abs with PVC pipe and use flexible connections to the remaining abs.  PVC pipe cannot be cemented to abs.  This drove up the costs and I didn't want flexible connectors.  The only reason I could see for switching to PVC was he didn't have abs on his truck or he didn't know how to work with abs. The verbal quote for the rest of the job was also very high. I told him no and did all the work myself.

I will remain a devoted customer to Buckeye Plumbing.  (a few years ago) They had facilitated a replacement well, which is never a good thing.  They were able to work with me and do some sort of financing.  Very pleased with the service we received.

Jamal did an excellent job on all my plumbing needs:new toilet flusher, news stems for the faucet, snaked out bathroom sink and fixed the leak under the sink. He even snaked my toilet for free because he didn't like how the toilet was flushing. Jamal is a true professional with a great work ethic!!
Donna O. 4/8/18

We were made to use these plumbers from our home insurance to fix 3 low pressure faucets. 2 technicians came. One technician fixed the 2 faucets with no issue. However the other technician Kevin in trying to asses the low pressure issue with the kitchen faucet proceeded to snap and break off the pull-out spray handle using Channellock type pliers. If that was not enough he then allowed the spray hose to fall back into the main unit spout where it became stuck. He then spent 30 minutes using needle nose pliers and a flathead screwdriver in a futile attempt to retrieve the broken off connector and spray hose, scratching up the main unit in the process. Eventually he gave up, declared that he broke it, and that the company will cover the cost for the same or comparable brand model. The model is discontinued from the manufacturer. We contacted the owner/manager TOM who never apologized, WAS VERY RUDE TO MY WIFE, NEVER RESPONDED TO MY PHONE CALLS OR EMAILS and sent in a fraudulent report to our insurance that this is normal wear and tear. KEVIN BROKE IT BEFORE KNOWING WHAT THE ORIGINAL PROBLEM WAS. Our insurance will cover a basic and cheapest replacement unit. TOM and Axis Plumbing refused to cover the difference for the comparable model despite us reaching out to him through phone and emails. Tom is knowingly lying to the insurance protect his own interest which is FRAUD. We spent $75 for the service call for them to break our faucet and now we have to buy a new one for their mistake. TOTAL COST OF THEIR MISTAKE APPROXIMATELY $1000.

Do NOT ever use these plumbers. Late to appointment, extremely arrogant, broke our property, now refusing to fix it or make it right.

Attached are photos of KEVIN breaking our faucet, the broken spray handle with damage to the main unit, and the last photo showing a non-broken, working spray handle from our matching other unit for comparison.

Came over to fix a pipe leaking issue in the basement and left me worse. He charged me $140 for the work and I contacted him cause I fixed and spent another $80 and asked for some money back he dicked me over and never came thru. Do not trust him as a plumber not sure of his other work.

the owner of this business and I had a verbal and written agreement for Payment for installing a hot water tank. Upon completion of the job the owner continually harassed me via text message for payment. We have had extensive conversations prior to him coming to the home to complete the job regarding payment. Payment was made prior to the agreed-upon date. After payment was made the owner of the company refused to respond to questions regarding warranty on his work. I would not recommend doing business with this company. Unprofessional and unresponsive.

Mobile home re-leveling, quoteed and scheduled, then ghosted me twice. Thanks for wasting my time!

Called them to replace a toilet at a rental that was not working while I was out of town. No call no show TWICE! To make it better the following week (out of town for a wedding again and probably more than I would be able to do myself anyway) downstairs tenant had a leak coming through the ceiling call about 10 plumbing places on Saturday 4 pm and they are the only one I can get ahold of... reluctantly I decided to give them another chance and made it known the previous week they were a no call no show.. someone was supposed to show up between 10 am and 2 pm... I called 3 times throughout the day, Noon was told someone would be there around 2. I called again at 2 and they said they were finishing another job and we're headed there shortly, I called again at 3:30 and again got that someone would be there shortly. Save your time and call someone else bc they won't show up anyway.

In fairness I have to say I've never got to work with them, but really loved their work on Yelp pictures and was excited to hire them. I called them and never heard back and it's been over a month ago so that's why I answered this way when asked about my reaching out to them....

The worst company I ever worked with!!!
He promised he will be in our house 9 AM Monday and when i call the afternoon he asked me why is this Monday? Than promised for the afternoon and after NO show for the next day, but never showed up or even call back.
Great business!