Best Damage Restoration in Cleveland OH

Jay called me within an hour of posting my job (repair of the cabinet under my kitchen sink) and gave me a quote over the phone.  He also let me know what factors might cause that price to go up depending on what he saw when he got here.  He was able to come the next morning and the price was exactly what he quoted over the phone.  And he fixed a pipe under the sink at no charge. He and his helper were neat and efficient.  I will definitely use Jay again.

Prompt, extremely professional service at very reasonable rates.

I contacted Modern Process Plumbing late on a Sunday because our hot water tank was leaking. They walked me through how to stop the leak and offered to come replace it Sunday night. It wasn't an emergency so we asked them to come Monday. The upgraded our 40 gallon tank to a 50 and hauled the old one away. They were very clean and efficient.

We had our garbage disposal replaced and it was very good quality for a reasonable price.  Dave was the service technician and was very professional.
The job was done quickly and efficiently.

We called for a minor issue and we were able to get someone out within a few hours. The customer service representatives were very prompt and courteous.  The guys who came were very nice and the price was very fair. Our faucet works like new! I highly recommend!

Fast and friendly service, with reasonable prices.  Hopefully I won't need them anytime soon, but if I do, they will be my first call.

The drain under the laundry basin on basement floor was backing up. So I called them to tell me the reason for this. The technician said He will have to look at two drains (main sewer drain and the drain that was the issue) each for 389 plus 99 and I will charge you only for one.  The technician snaked out the roots from sewer saying the cause is roots in the drain and charged me 489. Since he already discounted for one drain he won't take company coupon. He asked me to schedule another inspection with camera so that the actual issue can be resolved. The actual issue is another 490 and then they will fix the actual issue.  What kind of company is this?
Why am I writing this?
For public awareness and also when you call them know exactly what you want of them to do and else they will double charge you. (Emergency fix when not an emergency and then actual fix).

Called them to replace a toilet at a rental that was not working while I was out of town. No call no show TWICE! To make it better the following week (out of town for a wedding again and probably more than I would be able to do myself anyway) downstairs tenant had a leak coming through the ceiling call about 10 plumbing places on Saturday 4 pm and they are the only one I can get ahold of... reluctantly I decided to give them another chance and made it known the previous week they were a no call no show.. someone was supposed to show up between 10 am and 2 pm... I called 3 times throughout the day, Noon was told someone would be there around 2. I called again at 2 and they said they were finishing another job and we're headed there shortly, I called again at 3:30 and again got that someone would be there shortly. Save your time and call someone else bc they won't show up anyway.

In fairness I have to say I've never got to work with them, but really loved their work on Yelp pictures and was excited to hire them. I called them and never heard back and it's been over a month ago so that's why I answered this way when asked about my reaching out to them....

The worst company I ever worked with!!!
He promised he will be in our house 9 AM Monday and when i call the afternoon he asked me why is this Monday? Than promised for the afternoon and after NO show for the next day, but never showed up or even call back.
Great business!

We called roto rooter because our toilet stopped working on a Sunday. They are a 24/7 service.
They cut a 12in square hole in my bathroom wall behind the toilet to replace a pipe. That cost us 1,390$
What's that you say, it still doesn't work? If you really want it to work then that will be about 15,000$ ( including tax). Because we will have to excavate under your concrete front porch and replace another pipe about 4ft long.
Now we won't be able to do anything about what we tear up because we don't do construction. But you should've figured that out when we put the toilet back in front of the hole and said nobody will ever see that.
So we figured before they break ground we should get another estimate , or tell our son that college is for suckers.
Turns out that if you find an honest plumber you can actually have it working 300$ later.