Best Outlet Repair in Cincinnati OH

Just had a leaking pipe fixed. The price quoted was the price, despite the extra work that was needed to fix the issue to code.

Good, quality work, and just honest and fair. It's refreshing to know someone still cares about their trade and their customers and not just profit.

I will definitely use RBS again.

We needed a new water heater installed ASAP. I set up a package deal at a local home improvement store that included installation and was referred to the folks over at KW Mechanical. Two gentlemen showed up the same day and although they were both nice and polite the lead guy was clearly looking for reasons they couldn't do the job. I was told my flue was not venting properly and would have to have an HVAC person come over and fix the problem. A local HVAC person stopped by later the same day, checked the flue and venting and said it was fine. He explained the flue needs a heat source to actually reverse the flow of air outward. He demonstrated this and the flue vented just fine. By now, it was too late to have the installers come back out and when I talked to someone at KW Mechanical they were still resisting doing anything until the flue was redesigned to their liking. So I cancelled this install and went to another home improvement store and purchased a combo package that included the water heater and the install. Strangely enough I was referred to this same company but quickly cancelled them in favor of another installer who never called me back. Long story short, I found another installer who came out this morning (Saturday), did the job in a short amount of time, went over everything with me, showed me how to operate the water heater, and gave me a flat price for the job which was significantly cheaper than this company was going to charge (BTW, KW Mechanical was going to nickel and dime me on every little thing). Oh, and he also checked the flue and it worked just fine. So bottom line -- don't waste your time with KW Mechanical.

Where to begin, where to begin? We have used Apollo in the past and have positive experiences. They are always prompt, professional and amicable. We were having issues with our water backing up into the house - so, we called for Apollo to have them clear the drain. What began as a simple clearing of the drain turned into a plumbing nightmare.
Each step of the way to the eventual conclusion of our experience was made exponentially worse by their inability to clear the drain. After destroying our flower beds and yard they were still unable to fix the problem. After a discussion with one of the managers they offered to refund the portion of the service. The final bill was over $5000. In order to receive the overpayment, I was forced to sign a release. They recommended I seek out another plumber.
We called a plumber who lives in our neighborhood and he came out to have a look - they were able to locate the problem and clear the pipe - they felt so bad for our experience they took $100 off their fee. Total cost $300.

If the Apollo work crew had simply looked at the pipe that was leading out of the house they would have seen the blockage. Instead, they merely replaced the pipe they broke, while excavating our yard, and didn't move the soil back that had been removed. They did send someone out eventually to move the soil back into place. I want to go on the record saying - not once in this entire experience did I raise my voice or cuss anyone out - we started out with a small problem that could have been fixed if the Apollo team had been more determined to solve the problem as cost effectively as possible. It appeared to me that our credit line drove the service they were going to provide.

The only redeeming quality of this entire experience was the Jamaican gentleman who never stopped working and went the extra mile to make us feel better about this debacle. I'd rather have a wisdom tooth removed without the benefit of anesthesia than use this group to fix a drain.