Best Water Purification System Installation in Chula Vista CA
Plumbing Service
I've been with Rayne water for almost 3 years and I used to always change the potassium in my water softener myself but because of back issues I decided to just have Rayne handle that for me, they send a technician name Drayton to handle it for me and he did a great job and was very helpful and answered all my questions. I highly recommend this company.
San Diego, CA 92111
Plumbing Service
After working with one of the large plumbing conglomerates in town we were referred to Plumbing Plus and boy are we glad. We own a historical home in Mission Hills and the guest bathroom needed a faucet replacement to a large marble sink that is quite challenging. Rather than giving up and charging a fee to diagnose it and tinker around as others have, Xavier studied the situation and came up with an effective solution at a fair price. Without reservation I highly recommend Xavier and Plumbing Plus.
12147 Kirkham Rd, Ste A, Poway, CA 92064
Plumbing Service
I was really tired of carrying bottled water from grocery stores. Then I was looking for a water filtration system for my house, and start looking into local companies doing it. I called a couple companies but I was really impressed by the courtesy and professionalism of how they are treating their customers. So I decided to get a reverse osmosis system from them, at the best price you can find on the market. Couple days later a technician came and installed the system within less than an hour. I have had the for system for a couple months now and I am 100% satisfied with the great water quality I get from my tap. I highly recommend this Company for anyone who is looking for a good water system for their house at a reasonable price!
7297 Ronson Rd, Ste L, San Diego, CA 92111
Plumbing Service
Ahmad from E- drains was out here quickly and solved the problem fast. Very knowledgeable, friendly and addressed all of my concerns. Would recommend and use again
7400 El Cajon Blvd, Ste 205, La Mesa, CA 91942
Plumbing Service
10/10 From my side I highly recommend Terry and Team. We instllaed Ethical h20 whole house water filteration and conditioning system with Terry and Chris. They are awesome. They are on time very friendly charged very less compared to the estimates outside. They spent 4 plus hours doing a great job re installing the System putting back . They are friendly and professional. For all my cooling Heating and plumbing needs its a one stop going forward..
Chula Vista, CA
Plumbing Service
We just had our garbage disposal replaced by Happy Plumbing and everything was great. The technician was on time and very courteous. The price was reasonable and DJ followed up to make sure we were happy. Thanks!
Chula Vista, CA
Plumbing Service
This review is for Sherlock's service department only. Their sales and installation teams are quite good, or at least they were 7 years ago when I had them install a replacement heating and AC system in my home in Carlsbad. In fact, up to this point, I had enthusiastically recommended Sherlock at every opportunity.
The problem: Once they have you as a customer, they treat you like an idiot cash cow. The short version of my experience with Sherlock service is that I went 43 days without AC while being repeatedly ignored and lied to. I eventually let them do a warranty replacement at more than twice the going rate so I would not have to start the warranty replacement procedure over again with a more transparent and reasonably priced company.
If you're interested in the longer, detailed story, here it is:
June 12. 2023: Sherlock technician found that my AC compressor was not working during a routine check. Could not determine a cause, so ordered a controller board.
June 15: Installed the board, but the problem remained. They decided to replace the entire compressor.
June 15 - July 6: I communicated many times asking when the unit would be fixed and was simply told that these things take time, and that they would let me know when the had secured the warranty replacement.
July 6: Got an estimate for $5,461.00. I asked why it cost so much to do a replacement covered by warranty, and how long the job was likely to take. I was told it would take less than a day. I pointed out that in that case, they were charging me nearly $1,000 per hour and requested a breakout of how much I was paying for labor, parts and material. They did say that the entire cost of the replacement compressor was not covered by the manufacturer. I later found out that this was a lie.
July 7: Sherlock told me they do flat rate pricing and that it was too complicated to explain. I'm an intelligent adult who used to do tech repair work, so I believe I could have understood, but they refused to break out any cost elements.
July 10: Sherlock finally admitted that the quote was for labor and materials only. I pointed out that if materials were $400 ( a generous estimate, I think) they were still charging over $800/hour, and that seemed excessive. They offered to have the operations manager call me and I accepted.
July 10 - 14: After several follow-ups to find out why I had still not heard from the operations manager for nearly a week and getting no real explanation, I found contact information for one of the company founders and sent a message asking her to intervene on my behalf. She did not respond directly, but a few hours later (5:36 on a Friday night) the Ops manager did call. He also refused to break out costs and told me he had many expenses, including paying excellent salaries, insurance, etc. He also told me it costs Sherlock $1,000 just to send a truck out (I have no proof, of course, but that sounds like a gross exaggeration). I pointed out that every company has those expenses and that I had a quote from another well-established company to do the job for $1,728. He asked me to send that quote and told me he would work on it over the weekend. I sent to quote.
Afternoon of July 17: So much for working on it over the weekend - I got a text from an admin Monday afternoon asking me to send the quote again. I did so.
July 18: Another text from an admin person saying the new quote amount was $3,822.70. Even though this is more than twice the going rate, I agreed because starting the warranty replacement procedure from the beginning with the more reasonably priced company would have entailed even more delays.
July 28: AC is finally fixed after almost 7 weeks. 6.5 man hours expended at a cost to me of $588.10/hour. If I had accepted the original quote, the price would have been $840.15/hour.
Forbes.com says 'Replacing an AC compressor costs between $900 and $2,900, with an average price of $1,900, including parts and labor. In my case, the parts were free and they still charged twice that!
Indeed.com reports that the average base wage of an HVAC technician in San Diego is $32.60/hour, with a high of $52.18/hour.
In my opinion, Sherlock is using flat rate pricing as camouflage for price gouging it's customers.
The problem: Once they have you as a customer, they treat you like an idiot cash cow. The short version of my experience with Sherlock service is that I went 43 days without AC while being repeatedly ignored and lied to. I eventually let them do a warranty replacement at more than twice the going rate so I would not have to start the warranty replacement procedure over again with a more transparent and reasonably priced company.
If you're interested in the longer, detailed story, here it is:
June 12. 2023: Sherlock technician found that my AC compressor was not working during a routine check. Could not determine a cause, so ordered a controller board.
June 15: Installed the board, but the problem remained. They decided to replace the entire compressor.
June 15 - July 6: I communicated many times asking when the unit would be fixed and was simply told that these things take time, and that they would let me know when the had secured the warranty replacement.
July 6: Got an estimate for $5,461.00. I asked why it cost so much to do a replacement covered by warranty, and how long the job was likely to take. I was told it would take less than a day. I pointed out that in that case, they were charging me nearly $1,000 per hour and requested a breakout of how much I was paying for labor, parts and material. They did say that the entire cost of the replacement compressor was not covered by the manufacturer. I later found out that this was a lie.
July 7: Sherlock told me they do flat rate pricing and that it was too complicated to explain. I'm an intelligent adult who used to do tech repair work, so I believe I could have understood, but they refused to break out any cost elements.
July 10: Sherlock finally admitted that the quote was for labor and materials only. I pointed out that if materials were $400 ( a generous estimate, I think) they were still charging over $800/hour, and that seemed excessive. They offered to have the operations manager call me and I accepted.
July 10 - 14: After several follow-ups to find out why I had still not heard from the operations manager for nearly a week and getting no real explanation, I found contact information for one of the company founders and sent a message asking her to intervene on my behalf. She did not respond directly, but a few hours later (5:36 on a Friday night) the Ops manager did call. He also refused to break out costs and told me he had many expenses, including paying excellent salaries, insurance, etc. He also told me it costs Sherlock $1,000 just to send a truck out (I have no proof, of course, but that sounds like a gross exaggeration). I pointed out that every company has those expenses and that I had a quote from another well-established company to do the job for $1,728. He asked me to send that quote and told me he would work on it over the weekend. I sent to quote.
Afternoon of July 17: So much for working on it over the weekend - I got a text from an admin Monday afternoon asking me to send the quote again. I did so.
July 18: Another text from an admin person saying the new quote amount was $3,822.70. Even though this is more than twice the going rate, I agreed because starting the warranty replacement procedure from the beginning with the more reasonably priced company would have entailed even more delays.
July 28: AC is finally fixed after almost 7 weeks. 6.5 man hours expended at a cost to me of $588.10/hour. If I had accepted the original quote, the price would have been $840.15/hour.
Forbes.com says 'Replacing an AC compressor costs between $900 and $2,900, with an average price of $1,900, including parts and labor. In my case, the parts were free and they still charged twice that!
Indeed.com reports that the average base wage of an HVAC technician in San Diego is $32.60/hour, with a high of $52.18/hour.
In my opinion, Sherlock is using flat rate pricing as camouflage for price gouging it's customers.
3282 Grey Hawk Ct, Carlsbad, CA 92010