Best Water Pipe Installation in Chesapeake VA

Of course the AC breaks when my husband is not here! Mrs. Dodd was so helpful when I called. She walked me through some things on the phone just to make sure it wasn't a breaker or something simple. Mr. Dodd arrived on time, prepared and very knowledgeable. He had exactly what we needed. Very fair and accommodating on a hot Saturday. Exactly the personal service I was looking for from a small business. We will use them again and I highly recommend.

We just received excellent service from Kelvin after one of our tenants had a leaky kitchen faucet. He took care of our request the same day and was very professional. Because of Kelvin, we received this message from our tenant. Thanks for making us look good!

I am extremely happy with Precision Plumbing. My toilet needed to be replaced, so I checked Google and Yelp for the best rated plumbers in the area. I called over half a dozen, none of which would give me a quote over the phone. They all wanted to send out someone out to give the estimate, which would cost X number of dollars.  Of course, that fee would apply towards the work, if we went ahead. Nope.  I called Precision and they gave me an estimate over the phone, so I went with them. The plumber showed up on time and was kind enough to pick up the toilet I bought at Home Depot, as I can't lift it due to a broken rib. He installed the new toilet quickly, did a great job and left the bathroom clean. There was only one issue.  They had charged me a higher rate than quoted.  When I brought it to their attention, they admitted their mistake, took responsibility,  and immediately resolved the issue.  I do not feel they were trying to cheat me in any way or get out of it, even though it lost them $75.    I would definitely use them again .

The best plumber on the peninsula. Very reasonable prices great customer service all around would recommend over and over again

Super friendly service and responded very quickly to my messages on Yelp.  Gave a look found the problem immediately and helped me learn a thing a two about plumbing.  (I had random questions and he was patient answering them). Super polite and easy to talk to.  Great customer service and skilled.  I would not hesitate to use them again.

I needed my kitchen faucet replaced due to a leak.  They were quick to give an estimate and schedule me for the service.  I picked out my own new faucet from Home Depot and had it installed the next day! The technicians removed their shoes at the door and cleaned up everything behind themselves.  Everything went very smoothly! I highly recommend!

called him on a Sunday afternoon and was given a prompt and courteous answer despite it being a weekend afternoon.  He was out to my home within the week and fixed my very unusual bathroom vanity sink in no time.  He even snaked the drain which I had not even thought to ask him to do.  Polite, trustworthy, honest and reliable.  Such a refreshing change in this day and age of corporate coldness with other repair services.  Would not hesitate to hire him again if I needed any further repairs to my home!!!

0 stars.  This was absolutely the worst experience I have ever had from a service contractor ever. Would not have been my choice however my warranty company chose them.
1. I setup an appointment asking that they have a sewer camera and I was told they did.
2. They show up at the house and I met them there with the plumber and helper left the door wide open while their exhaust fumes from old box truck smoked the house with carbon monoxide.
3.  Did not bother to cover dirty shoes and tracked grass and dirt all over my new carpet.
4. They did not have the camera I was assured they had and they proceeded to snake the line because it needed to be snaked in order for home warranty to cover.  I should have know and turned them away then.
5. Nevie Simmons gives me a quote for $1000 to camera $400, jack hammer $95, and labor 3 hours.  I asked for more details to be written out and they then inform me they don't have a camera and locater big enough for the line and proceeded to give me no additional details on work charged more for Jack hammer and labor hours.

Long story short- raised price when I asked for more details (bait and switch).  I got the home warranty/Nevie in and email stream and as the owner he was extremely unprofessional, made tons of excuses (no 1.5 camera, employee reprimanded, good luck finding a plumber to do the work less than 2k, he is a plumber and will not honor written mistakes), and belittled me until home warranty refunded my service fee and is just plain crooked.  Will never recommend or use a company that will not honor their word.  Imagine having to call them back for services performed.  Good luck if you use them

First off I have established a YELP acct solely to highlight my displeasure with this company. I have never written a review for anyone b/c I always try to give folks the benefit of the the doubt. I am in the middle of a pool install and got this company's number from a neighbor where Conyers Electrical had performed their pool wiring install. Two weeks ago( Aug 20/21), Conyers Electrical set an appt for the wiring of my pool scheduled for 27 August. I called them back two days later on 23 August for an estimate to which I was told to send pictures of the panel and site for install. I sent the pictures but never received an answer back so I called on the 26th to ask again for an estimate and to verify they were still coming on the 27th as previously scheduled. The answer was; yes, you are on the books for tomorrow.  Keep in mind my pool is at a standstill until the electrical trenching inspection can be done.  I took off work on the 27th (scheduled day as per Conyers) to meet the crew for panel location/questions/etc.  On the 27th, around 0900-1000, I called them to ask for an arrival time. They told us to wait 10 minutes for a call back. No one called back. 45 minutes later we called again. No answer. Then at 1400 I called again and received a response that they had an emergency call at 0430 that morning and the crew was busy. I understood and even apologized to him for calling and asking for an update! But I was told to wait 30 minutes for a callback as to when they were coming. By 1800, I had not received a call and now today, 3 September, I have still yet to hear from them. I wasted a day off hanging around the house, had to spend several hours looking for another electrician, and have also wasted a week for the pool install process that will now no longer be ready for my son's birthday party on the 20th. Thankfully I have found another electrician locally that is doing the work.  I was very surprised to have been treated the way I have been when I read all of the glowing reviews. The gentleman that answers the phone is always curtious, but always ended with, let me call you right back.  I understand that they are busy, but I have been put off for a week. The worst part is my scheduled appt was on Tuesday, I had to call for info/updates, and even a week later they still haven't bothered to at least provide some kind of excuse.  Maybe they just can't find us country folks way down here in North Carolina.

BEST plumber in Hampton Roads ! He's made multiple trips to my house and each time he responded FASTER and charged LESS than the other plumbers, I've used before meeting him. My wife and I are so glad we have an AFFORDABLE & DEPENDABLE Plumber. His phone number has a special place on our refrigerator, next to our family numbers.

Heads-Up it is time for an update.

While I was originally unimpressed the first two times I used their annual services to maintenance my sprinkler system that they installed, over the last few years it appears they have improved their processes and I haven't had any issues.

They send annual email reminders now at the beginning and close of the season to schedule your routine sprinkler test and turn-on and turn-off (winterize) your system.  

Additionally, they're responsive to phone and email (email is preferred for me) and they have their individuals call when they are on the way so if they give you a window of a few hours you can still wander a bit away from the home and have about 15-30 minutes to get back.

The individuals who have come out to my property have been polite and prompt and have listened to my needs and adjusted the timing schedule and showed me how to use and update the schedule if I want to make changes.  

No issues or complaints here.  They are doing a good job and seem to have taken some of the feedback for improvement to heart.

Called standard plumbing in hertford to remove a tank style water heater and replace it with a tankless heater which I supplied.  New unit to go in same location. after 4 trips and a hole through my garage ceiling which they repaired and a $956.00 bill they completed the job. Within an hour after completion it leaked. It was repaired the following day after leaking all night, said it would have to be looked at the next day, a few days later another leak appeared in the hot water line in the same area as the heater. Paid a different company to repair it

This company is a rip off, charge double the price of other plumbers that are qualified to do the same work.

Not recommend, this guy will take your money and ran away, I paid upfront and he didn't come after that.
Yelp should remove this service so he can not do more fraud,
he put the fake pictures of this work, he doesn't even know how to paint , messed up my whole house painting project and wasted all the paint and money.

don't hire this guy ,
request to Yelp please remove his company-

Terrible customer service. Tech was unaware of the job issue. My appointment was scheduled for a later time than agreed upon. Tech never showed up. When he called , he stated he could not help that evening. I waited around from 1 to after 7. I was not even given priority for the next day.

I called Roto router on 3/12/17 (Sunday) for service due to good reviews from my Neighbor who used the service last year.  My main sewer line out the front yard to the County sewer line was clogged.  I had water backing up in my garage utility sink and downstairs toilet.  The customer service representative was very responsive but the soonest they could come out to the house was Monday afternoon from 3:30 to 7:30.  I did have York County come out Sunday night and check their lines to ensure the clog was not in the county's lines--it wasn't.  
Monday at 9:30 pm, 2 hours after the scheduled time, the service tech showed up.  I did not get any updates from customer service or dispatch on the timeliness of the service.  Even though he was late, Micah did a great job explaining the required actions and service.  He had the 100 ft snake with him and used the entire length and unfortunately, it did not reach the blockage.  He stated that they had another machine (the Jetter) which could reach all the way through the yard to the county lines.  He called Dispatch to schedule this service the next day (Tuesday) from 1:00 to 5:00 pm.  

At 9:30 pm that night, (4  1/2 hours late!), Robert showed up with the same 100 ft snake machine.  He apologized profusely for the mix up and called dispatch again to reschedule the Jetter machine for Wednesday.  On Wednesday mid-day, I got a call from the technician, Eric, with an update.  It was too cold (below freezing) to use the Jetter machine and he would have to reschedule for Thursday when it warmed up.  

Finally on Thursday around 1:00 pm, Eric showed up with the Jetter machine and cleared the clog with help from another technician Chase, who reset my toilet in the downstairs bathroom.  Both Eric and Chase are great techs and know what they are doing.  

So 4 days and $415 later (do the Yelp check in to get a discount!) I could use the water in the house again.  I was supposed to get a follow up call from a tech with the camera system to come out to the house on Friday and do a system check in the pipes, but I haven't heard back from him yet.  If it wasn't for the scheduling snafus and lack of comm when the techs ran late, I would give this a higher rating.  Once they get out to your house with the correct equipment, they know what they are doing.

We woke up to a leak from an upstairs toilet that then leaked into ceiling of downstairs' bathroom. Not something you want to find on a Friday morning at 7am. Contacted Roto-Rooter and received a call back right at 8am saying they could have someone here in 30-45 min. Austin showed up and was able to determine what the issue was and make the repair very quickly. He also had someone come out with thermal camera to determine extent of damage to flooring and ceiling and advise on it. We could not be happier with the outstanding care and service that Austin and Robert provided.

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.

Do not hire them. I think he is a scam artist! He was hired to do a small job in tore up my entire floor, which cost me $5000 out of my own pocket because he kept the rest of the insurance money saying he spent it on plumbing. I had somebody go into the house after him and a lot of the things that he said he did we're not done.