Best Water Pipe Installation in Chesapeake VA

First call was to Mrs. Dood she was very nice & helpful and told us that be out at 3pm they showed up 15 minutes early. Had me up and running in 45 minutes Mr. Dood and his technician where honest and very fair priced and knowledgeable We will definitely be using there service again and recommend them to anyone else!

We just received excellent service from Kelvin after one of our tenants had a leaky kitchen faucet. He took care of our request the same day and was very professional. Because of Kelvin, we received this message from our tenant. Thanks for making us look good!

It's been a few years so it's time for another review update.  These guys really rock.  I know they only have 18 reviews on Yelp but every single one of them is a full five stars.  That is pretty rare and truly impressive.  This company doesn't do any advertising so their entire business is driven by word of mouth and referrals.  Every time they've been to my house they've done a great job at fair and reasonable prices, they also stand behind their work.  I've had urgent plumbing issues in the past and Precision responded very quickly to take care of the problems.  

Today's visit wasn't urgent so it was planned ahead.  I had called a few days earlier to schedule service for today, the woman I spoke with on the phone was very polite and pleasant.  This morning, Mike called and said he was on the way to our house, he arrived on time and immediately went to work on the problems we were having.  He completed work in our bathroom and kitchen in a timely manner and cleaned up after himself which was much appreciated.  Throughout the service call Mike was pleasant and professional.  He is an engaging young man who is very approachable and easy to engage in conversation.  He demonstrated his competence and knowledge as he explained everything to us as he was doing it.  

Whether it's an emergency or just some plumbing things you need done Precision is on top of things.  They consistently do great work.  It doesn't matter who shows up for your service, everyone is completely competent and does great quality work.  It's very difficult to find honest and competent service contractors in today's environment so I am very appreciative of the ability and integrity I've witnessed from Precision Plumbing & Drain Cleaning.  I recommend them without hesitation.

The best plumber on the peninsula. Very reasonable prices great customer service all around would recommend over and over again

Last year Kings Plumbing rescued my son's apartment from some seriously clogged drains and earned my trust as they were professional, efficient and kind.  I knew that my son would need a few upgrades in the future and when it was time, who we would go to was never in doubt.  They replaced his garbage disposal and his hot water tank.  Our before-service conversations were warm and pleasant.  Measurements were taken and other details were discussed so that the day of installation could go as smoothly as possible.  The day of repairs went so smoothly.  Professional, courteous and on time.  This is a company that takes care of its customers, respects their time and ensures quality installation and understanding of the process.  Thank you so much!

Quick, reasonable, and professional. Helped to fix Sunday night plumbing emergency by Monday morning! Estimate through Yelp was 100% accurate.

Jason was awesome. Professional. Jason was responsive and kept us informed on when he would arrive. Will definitely use him again. Thanks

Come out an hour and a half late. Do nothing and i mean nothing did not even touch my house and wanted more money $$$. Great Job !!!!

I was very impressed by the service provided by Conyersl. I was able to get through on a Saturday and schedule an appointment for same day service. Although it was late in the day when he could send someone out..the technician arrived and resolved the issue. I highly recommend giving these guys a shot.  Steve was very courteous, professional, and knowledgable about residential electrical issues.  I would most certainly give these guys a call again.

I got a quote from one plumber for $5000 and called Bob for a second opinion. Bob told me what to do over the phone, quick trip to Lowes and $17 later the problem was fixed.
Bob the plumber is the best!!! I would recommend to anyone looking for plumbing service.

Completely Agree with Marina H although my experience was with James, making me think the lack of customer service is systemic and a part of the managers' culture within Heads Up. He is equally as unprofessional. Too busy trying talk over the customer instead of listening to the actual problem and trying to come to some sort of logical agreement. Horrible people skills and customer sevice! Kept saying I was trying to get my repairs covered under warranty when I didn't mention that a single time, only that I wanted to get the sprinkler heads fixed that I had already paid them to do less than 2 months ago (about 6 of my sprinkler heads don't even popup to the grass line to water the grass, and a subsurface). I was actually calling them to have them do extra work (moving lines inside my fenceline) and mentioned that I wanted the heads fixed that I had already paid for, but James was too busy trying to imply that I am liar and and throwing the word warranty around than to actually LISTEN TO THE CUSTOMER AND PROCESS THE INFORMATION. Just horrible management. Technicians and staff answering the phones are always pleasant and professional...how about promoting them to management, or at least having management learn a thing or two from them? Very poor leadership within this company. I'll find someone else, thanks!

Called standard plumbing in hertford to remove a tank style water heater and replace it with a tankless heater which I supplied.  New unit to go in same location. after 4 trips and a hole through my garage ceiling which they repaired and a $956.00 bill they completed the job. Within an hour after completion it leaked. It was repaired the following day after leaking all night, said it would have to be looked at the next day, a few days later another leak appeared in the hot water line in the same area as the heater. Paid a different company to repair it

This review is for their storefront only, not plumbing service at my house.

The salespeople they have in their store are so much more knowledgeable than your standard Home Depot/Lowes employee that it is not even comparable. I brought in a random trim piece that I had removed from my shower and the gentleman at the counter had found the match in his book within seconds. When I had previously brought the same piece to Lowes, they recommended I try here.

So, I give 4 stars to their salesroom for having knowledgeable, helpful employees.

Dante Taylor advised he was licensed and stared work to replace my sewer line in Norfolk on my rental property and knew we lived in another state which he took advantage of.  He did not get a permit but advised us he did, lied to us of the cost he supposedly paid for the permit & requested additional money. Someone called the city and he got mad and blamed my tenant, he was mad because that's when we found out he didn't have a permit or licensed, then he stopped answering our phone calls & texts. We're out of a lot of money. Found out a lot of other bad information by trying to get additional information to take him to court. Always check with BBB before hiring a business.

Service was appropriate, arrived on schedule ---at the end customer did not get any info regarding the $25 coupon which was at the web site.Very poor customer service by Candice at the  office .

Rental property in Cheapeake.   Arranged an 8am-12 next day to fix a leak.  Wayne the technician arrived at 1 pm, so we're not off on a good start.  $1,300 to replace the 50 gal gas water heater, because it cracked at the hot water outlet threading.  I was worried it would be the case, but the price was high.  I can get a 12 year heater for $600 and they charge $800 for a 6 year heater plus $500 labor.  But it couldn't wait so I agreed.  Wayne is friendly and professional...finished around 4 pm, so the entire day was killed.  Then I get a call at 4:30 and they want payment now now now yet they still haven't provided a receipt or bill of sale and can't (office closed).  What company works this way?  Feels like a scam at this point.  Would be one star except for Wayne.

This is the worst service I ever used. The person was not honest at all and the charge is weight over regular price. They Charged me $250 for about 20 minutes actual drainage service!! Not worth one star at all but no choice!!!

The person (Wayne) showed up to do free estimation and told me that it takes him about 2 hours and 30 minutes to get the job done and charge me $250. Actual drainage job took him about 20 minutes done the job.

This is the 1st time I used their service on 5/1/2013, also  IT IS THE LAST TIME I use their service.

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.

Do not hire them. I think he is a scam artist! He was hired to do a small job in tore up my entire floor, which cost me $5000 out of my own pocket because he kept the rest of the insurance money saying he spent it on plumbing. I had somebody go into the house after him and a lot of the things that he said he did we're not done.